KATHERINE
FETZER
Miami, FL
***************@*****.***
SKILLS
& PROFICIENCIES
Project Management
Interpersonal Communication
Organizational Effectiveness
Time Management
Leadership
Multi-Tasking
Budget Control
Complex Problem Solving
Detail Oriented
Staff Management
Client Relations
Budgeting and Forecasting
Performance Improvements
Systems Implementation
Workflow Planning
Project Development & Lifecycle
Verbal & Written Communication
Documentation & Reporting
Performance Monitoring
Resource Allocation
Team Collaboration
Conflict Management
Schedule Management
Productivity Improvement
Cost Analysis
Microsoft Office Suite
Adobe Creative Suite
Adobe Acrobat Pro
CS Professional Suite
Google Workspaces
Apple Workspaces
Tableau
SUMMARY
Dedicated, hands-on, and results-driven Project Manager recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional polished in developing scopes and objectives while maintaining comprehensive project documentation. Commended for unexcelled record of completing critical projects on schedule and within budget. High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. WORK EXPERIENCE
PROJECT & OFFICE MANAGER, R&L SCHUCK CPAs; 2023–present
• Collaborated with stakeholders to define project scope, objectives, and deliverables while managing expectations throughout the project lifecycle.
• Managed and monitored multiple concurrent projects’ progress, managing change requests effectively by evaluating their impact on scope, timeline, resources, and facilitating effective communication among team members regularly through status meetings and reports, identifying potential risks or issues proactively.
• Utilized project management software/tools to track progress, manage documentation, assign tasks, and monitor resource allocation and i dentified opportunities for process improvement and prepare detailed reports/presentations summarizing key findings/results from completed projects
• Trained new team members on company-specific processes/procedures related to project management
• Served as the main point of contact for project-related inquiries or updates from internal/external stakeholders m aintaining strong relationships through regular communication regarding their needs/expectations
PROJECT MANAGER & THEATRE DIRECTOR, IMATER ACADEMY; 2015—2023
• Managed and oversaw all aspects of performing arts productions, including budget management, technical operations, sales, and marketing. Directing and mentoring crews of 50-60.
• Led the design and construction of production sets for semi-annual theatre productions for a 300-person venue.
• Managed and organize yearly events, including fundraisers, with budgets up to $40,000, increasing revenue by 6% each year.
• Led all sales, increasing annual revenue by 28% in last two years, creating patron packages which made up 16% of total budget.
• Implemented strategies to progress projects efficiently while maintaining high quality standards and delivering results early and under budget.
• Conducted quality control checks and served as point of contact for all teams working on the same project.
HUMAN RESOURCES GENERALIST, R & L SCHUCK CPAS, LLC; 2017—2020
• Provided rigorous data analysis and solutions based on needs increasing efficiency by 12%.
• Built relationships with partners to offer organizational design and execute people-related initiatives.
• Led development solutions increasing employee performance and satisfaction by 10%.
• Trained new employees on company software and policies to free up partners' time by 7%. CLIENT MANAGEMENT LEAD, R & L SCHUCK CPAS, LLC; 2013—2017
• Managed client financial collection and statements, resulting in an 8% default rate.
• Collected and organized client tax information, increasing office productivity by 46%.
• Provided rigorous data analysis and reported solutions based on business and client needs. EDUCATION
MBA: BUSINESS MANAGEMENT; BARRY UNIVERSITY
B.A.: THEATRE, MANAGEMENT; FLORIDA STATE UNIVERSITY LANGUAGES
ENGLISH: Native/Bilingual
SPANISH: Native/Bilingual
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