Digital Marketing Customer Service
Resume:
Faustina Gyimah
914-***-**** Mount Vernon NY, *0550 ***************@*****.***
Education
Simon Page College of Marketing Accra-Ghana
Chartered Marketer (UK) Jan 2021-Aug 2023
Chartered Institute of Marketing Ghana Accra, Ghana Professional Diploma in Marketing. Apr 2019- Nov 2019 Ghana Institute of Management and Public Administration Accra, Ghana Certificate in Occupation Safety Health and Environment Mar 2017-Apr 2017 Nelchris Science College Accra, Ghana
HND Pharmacy Technology Mar 2013- Jun 2016
Chartered Institute of Marketing Ghana Member
Chartered Institute of Marketing United Kingdom Member Skills
• Innovative Marketing
• Brand Management
• Digital Marketing
• Strategic Sales Planning
• Team Leadership
• Communication Skills
• Problem Solving
• Pricing Strategy
• Microsoft Office
• Google Suites
Professional Expérience
ASAP Environmental Consultants Accra, Ghana
Business Development Manager Jan 2025- Present
• Develop and maintain strong client relationships while identifying and pursuing new business opportunities through market research, networking, and strategic outreach.
• Support digital marketing, brand management, and market development initiatives to drive business growth and expansion.
• Negotiate contracts, create targeted sales proposals, and effectively communicate the company’s value proposition to prospective clients. Shalina Healthcare Ghana Accra, Ghana
Institutions Manager Southern Ghana Aug 2022- Mar 2024
• Led institutional business initiatives, securing strategic partnerships with key opinion leaders (KOLs), resulting in a 60% increase in hospital business.
• Consistently exceeded quarterly targets, driving over 100% growth with new and existing customers and earning recognition as the overall best institution manager.
• Managed and coached a cross-functional team of seven pharmacists, successfully launching a new cardiovascular product, capturing a 25% market share in its first year, and driving 40% growth in institutional sales.
Tobinco Pharmaceuticals Accra, Ghana
Brand Manager/ Medical Representative Aug 2020- Jun 2022
• Managed the company’s neuropathic and malaria drug brands, leading strategic marketing initiatives to drive growth and market penetration.
• Led a team of six sales representatives across three territories, achieving a 40% increase in sales within the first year of product launch.
Faustina Gyimah
914-***-**** Mount Vernon NY, 10550 ***************@*****.***
• Built strong relationships with key customers and coordinated national and local marketing campaigns, increasing product visibility by 70%, while assisting in hospital tender processes to enhance competitiveness in government and private hospitals. Alpha Duo (BIOCON) Accra, Ghana
Brand Manager/ Key Account Manager Aug 2017- Apr 2019
• Managed biosimilar insulin sales to major institutions, driving market penetration and business growth.
• Developed and maintained relationships with key hospitals, physicians, pharmacists, and healthcare professionals specializing in diabetes care.
• Created and executed targeted marketing strategies, expanding customer base and increasing revenue.
Innocia Accra, Ghana
Medical Representative Jun 2014- Nov 2016
• Built and maintained strong customer relationships by understanding business objectives and aligning solutions to their needs.
• Drove growth by managing and expanding new and existing accounts, ensuring sustained business development.
• Scheduled clinical meetings with key stakeholders to boost sales and improve collections. Volunteer
Founder and President of Blue Cross Foundation Ghana (AGED) Member of the medical team (Presbyterian Church of Ghana Hope ) Member of the medical team Calvary Temple (ICGC)
References
Mr L Majid
ASAP Environmental Consultant
Mr Enoch Baffoe Bonnie
Tobinco Pharmaceuticals/Shalina Healthcare
*****************@*****.***
LT Col Ocran
Ministry of Defense (37 Military hospital)
+233********* ******@*****.***
Dr Pharm Peter Gyamfi
Alpha Duo
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