Supply Chain Application Development
Resume:
John Greaves
*** ********** **, ** *********, FL 32259
*********@*********.***
Executive Summary
Accomplished leader of Enterprise Digital Solutions and Technology, that has been providing strategic and tactical leadership experience for more than 25 years. I have led Programs that have provided the business and technology solutioning and governance for the design, implementation, and operational support efforts of large global organizations with diverse business units such as: Cargill, GE, Johnson & Johnson, Walmart, and others. These solutions have included areas, Cloud (Oracle, AWS & Azure), and Data enterprise architecture frameworks, database, security, network, application development. and infrastructure. In these roles I have defined, delivered and executed multiple enterprise-wide solution strategies and associated functional, technical, and integration 'roadmaps'. These solutions have been within manufacturing, transportation, distribution, transportation, financials, and Field/Professional Services organizations. I enjoy building strong and productive relationships with all business leaders, acting as a partner and making IT a business enabler. The results I have achieved are through proactively working with business partners, creating solutions that deliver quality results, standardizing service deliver methodology and processes, and mentoring the teams.
Professional Experience
VSI April 2024 to Present
Chief Transformation Officer and Enterprise Architect Practice Lead
As the Chief Transformation Office, I am leading all aspects of our business and technology transformation, working closely with senior leaders across the business to understand and identify areas of opportunity, develop the overall transformation strategy and roadmap, and drive successful implementation. I am delivering expert-level consulting across key strategic areas, including operational efficiency and growth initiatives, global technology/systems/platform implementations, product strategy, and operating model design. I am managing the overall Transformation implementation planning, staffing, and delivery with a defined dashboard that includes the development of KPI’s to clearly measuring progress and operational improvements.
Practice Key Responsibilities
Finance, Manufacturing, and Supply Chain Strategic Roadmap: Consult with Stakeholders, the Board of Directors and senior leaders to develop and manage the company’s overall transformation strategy and roadmap, spanning global people, processes, and technology programs
Technology Transformation: Partner with third party consulting firm to deliver best in class unified technology solution across the enterprise ecosystem
Business Process Transformation: Identify and streamline/simplify operational processes, workflows and systems to enhance efficiency and effectiveness
Productivity Optimization: Identify and analyze cost-saving and productivity opportunities, perform data analysis to determine ROI and lead initiatives to realize improvements
Performance Metric Tracking: Establish key performance indicators and measurement systems to track progress and efficacy of projects and continued operations
Organizational Design Alignment: Simplify and optimize organizational structure with business strategy to deliver efficiently and cost effectively across global functions
Culture: Drive culture and purpose of the organization, ensuring an engaged and motivated team members
Business Insights/Analytics: Design and implement real time reporting and dashboards to provide insights and analytics for leaders to make timely critical decisions and identify areas of opportunity. Build enhanced processes that deliver improved forecast accuracy.
Program Leadership: Collaborate with executive teams and operational leaders to develop, resource and execute operational improvement projects. Cutover activities, Implement effective change management to ensure any progress and impact is measured and sustainable
Financial Metrics: Work with Finance to manage and track the overall transformation budget for all included programs and workstreams, collaborating on business case development for transformation initiatives as needed to secure investment and resources.
Governance: Create and manage governance models; manage communication and reporting, providing transparency and updates to the executive steering group, broader Executive Leadership Team (EC) and Board of Directors
Communication Alignment: Lead monthly steering group sessions and cross-workstream forums to drive decision-making and alignment within and across the global functions. Proactively identify cross-program and initiative dependencies and intersections that may impact prioritization, sequencing and execution.
Risk Management: Identify and monitor risks and issues and remove impediments by anticipating needs and engaging with the right stakeholders to find swift solutions
DXC Technology January 2022 to April 2024
Partner
Working with the Industry sales teams and business stakeholders on creating key solutions for enterprise centric solutions that are optimizing full lifecycle processes, technology, and people standards. Working across the end-to-end business operations to define, guide, and support the initiates. I have collaboratively established the overall strategy and direction to drive the digital project portfolio and take ownership of centralized monitoring to ensure cross-functional implementation and integration. Lead the business requirements & needs, determine strategy and develop plan/proposal for tracking and measuring the execute large, complex international projects.
Lead Pre-Sales and Solutioning Programs (Sales and Delivery) for:
oBusiness Solutions
Strategic Roadmap, Architect, Configure, and Build
Multiple ERPs (SAP, Oracle, PeopleSoft, SaleForce.com), HCM Solutions, and MES
Data Lake, Analytics Cloud, Data Hub 2.3
Business Process Modernization and Business Operations
oEnterprise Architecture Solutions
Utilizing TOGAF standards
Script reviews for JAVA, HTML, VB, XML and SQL Script
Modernize Technology Operational Support Processes and Customer Support
Implement Technology Partnerships Governance programs
oS4HANA RISE Transformation & Managed Services Solutions
RFP Response with Methodology & Pricing; written and oral
Proof of Concept; Cloud Strategy, Communication Systems, HCM, CRM, & CMS
Vendor Management, Stakeholder Relationship, Business Case, Staffing Model
Project Plan for Implementation, Cutover, and Operations
LJG Solutions LLC June 2014 to December 2021
Enterprise Business & Technology Solution Practice Leader
Clients: GE Power, Compass Group, Cargill, Allegis Group, & Guidewell
Responsible for activities and offerings, vendor management, product evaluation, strategic platform planning, and IT infrastructure as well as making data and information easily accessible throughout the organization, protecting proprietary company data and achieving cost-effective IT operations. Leading all facets of the solution lifecycle including sales, offerings, marketing, customer interfacing, implementation, and long-term support. I have led the strategic and tactical product offering initiatives. Extensive experience with Microsoft Power Apps, SuccessFactors, Salesforce.com, Workday, ServiceNow, MES, Oracle, SAP, OpsCenter, and other SaaS/PaaS solutions and products.
•Responsible for managing the development of S4HANA business process related transformation solutions
•Define business requirements & needs, determine strategy and develop plan/proposal for tracking and measuring
•Various lead roles on multiple projects; to include Business Process Lead, Supplier/Catalog Lead, Change Management, and Subject Matter Expert
•Lead multiple Program teams
•Global support/implementation for USA, Asia and Europe
•Supported implementation and support of the OpenText Vendor Invoice Management (VIM) business processes
•Work with the internal business development team to continue to secure and grow the Digital Experience book of business and create new offerings
•Define and execute the Enterprise IT Cloud Strategy including hybrid, multi-cloud, and international capabilities.
•Manage and lead all aspects of the development and delivery of Software Factory solutions into the business.
•Define key technologies aligned to business area and program strategic value.
•Cultivate relationships and partnerships with key customers to collaborate on Security and Software Factory initiatives
•Ensure alignment of strategic priorities with digital capabilities, and initiating customer-oriented projects to ensure that the customer remains at the center of the digital transformation in order to meet 5 customer expectations (instant availability of information, access across all channels, personalized service, control over process, information to support decision making)
•Set, track and measure influence of digitization on current or new processes to ensure impact. This would include setting digital investment KPI’s and connecting investments to outcomes ensuring a positive digital transformation.
IBM September 2007 to June 2014
Associate Partner – Global Competency Center
Clients: Unilever, Coca-Cola, Johnson & Johnson, P&G, AIG, Altria, Toyota, Honda, Caterpillar, Kubota, McCain, Shell, Texaco, UAE Oil, Cardinal Health, BAT, NAL, DHL, EY, Accenture, IBM, Tesco, & Wal-Mart
Lead multiple Pre-Sales RFP and Delivery programs and operational teams that were responsible for solutioning, designing, building, and supporting business solutions, and services. I led the development of Global operational delivery teams, establishing best practices, processes, organizational structures, and metrics. I worked to created Operational Excellence by standardizing SLA & KPIs, organizing release, change, customer satisfaction, and defect management, and working with Key Stakeholders to review the performance metrics, monthly operational reports, and operational roadmaps
•Proven long term sales Subject Matter Expertise (SME) experience and knowledge for customers, with hands-on architecting, innovative, strategy, and supporting for the transitions from implementation standardization to operational support efforts.
•Build and maintain a global tool to provide a holistic view of the S4/HANA integration and future integration and transformation initiatives.
•Ownership of this tool (and future tools) for the integration and future enterprise transformation activities.
•Knowledge of managed care markets and organizational readiness to prepare for value-based care
•Excellent analytical skills and the ability to develop and evaluate strategic business cases and financial models
Education
Elon College
Bachelor of Science (Computer Science)
Training
AWS Cloud Practitioner Certification
IBM Executive Leadership Training; master’s degree equivalent
CSC Executive Leadership Training master’s degree equivalent
TOGAF, ITIL
SAP S4/HANA, Enterprise Architect, Data Services, Cloud Services
Technology Skills
Example: JAVA, HTML, VB Script, SQL Script, SAP, Oracle, NetSuite, SalesForce, FinancialForce, FileNet, UltiPro, Workday, SuccessFactors, SQL DBA, AWS, Rackspace, Azure, Cisco, Advanced Cloud Performance, SAP Analytics Cloud, SAP Data Hub, Digital Transformation, Architect, Technical, Chief, Java, J2EE, Cloud, Enterprise, Messaging, Azure, Container, Devops, Docker, Kubernetes, Continuous, Integration, Delivery, Mesos, Kafka, JMS, RabbitMQ, Kinesis, Frameworks, Programming, Implementation, Delivery, Global, Transformation, Consultative capability, Analytical Proactive Solutions, BPS/BPO business experience, Customer service orientation, and Emerging technology AI, Big Data, Machine Learning, & analytics
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