1 0 Customer Relations

Location:

Islamabad, Islamabad Capital Territory, Pakistan

Posted:

April 22, 2025

Resume:

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RESUME-->

PERSONAL INFORMATION-->

<h2>Ayesha Khalid </h2>

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<strong>Email :</strong> <a href="mailto:***********@*****.***">***********@*****.***</a>

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<strong>Contact :</strong> 301-***-**** (Mobile)

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<strong>Address :</strong> Rawalpindi, Rawalpindi, Pakistan, Postal code: 44000,,,

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<h3>Professional Summary</h3>

<div><p>Dedicated and results-driven professional with a proven track record in customer relations and administrative support. Skilled in managing client inquiries, resolving issues efficiently, and maintaining strong client satisfaction. Known for excellent communication, problem-solving abilities, and a customer-centric approach. Adept at working in fast-paced environments, contributing to team goals, and supporting organizational success.</p><p></p></div>

<h3>Academics</h3>

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<h4>Bachelor's - ADP</h4>

<div style="font-style:italic;">Allama Iqbal open University, Rawalpindi, Pakistan with (Grade/GPA) B</div>

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<h4>Intermediate - Ics</h4>

<div style="font-style:italic;">Jinnah Institute of information and commerce, Rawalpindi, Pakistan with (Grade/GPA) C</div>

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<h3>Experiences</h3>

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Jan 2024

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Jan 2025

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<h4>Customer relational officer </h4>

<div style="font-style:italic;">Honda Margalla, Rawalpindi, Pakistan</div>

<div class="mt10"><p>As a Customer Relations Officer at Honda, I was responsible for building and maintaining strong relationships with customers to ensure a high level of satisfaction and loyalty. My role involved addressing customer inquiries and concerns promptly and professionally, coordinating with the service and sales departments to resolve issues efficiently, and following up to ensure complete resolution. I also managed customer feedback, maintained accurate records, and contributed to improving service quality based on client input. Through effective communication and a customer-focused approach, I helped enhance the overall customer experience and supported the company’s reputation for reliability and excellence.</p></div>

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Jan 2022

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Dec 2023

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<h4>Receptionist </h4>

<div style="font-style:italic;">Zeta one mall, Rawalpindi, Pakistan</div>

<div class="mt10"><p>As a receptionist, I have been responsible for welcoming visitors with professionalism and warmth, managing front desk operations, and handling a high volume of incoming phone calls and emails. My duties included scheduling appointments, directing inquiries to the appropriate departments, and maintaining a clean, organized reception area. I also managed mail distribution, coordinated deliveries, monitored office supplies, and ensured front desk security procedures were followed. In addition, I supported administrative tasks such as data entry, filing, and maintaining records, contributing to the smooth and efficient operation of the office.</p></div>

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<h3>Skills</h3>

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<td style="width:50%">Communication skills </td>

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<td style="width:50%">Excel </td>

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<td style="width:50%">Time management </td>

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