Business Operations Customer Service

CURRICULUM VITAE

FOR

NYAMUNUNA PRIVILEGE

CONTACT DETAILS

ADDRESS: **** ********* ******** ******

CONTACT NUMBERS: +263-***-***-***

E- MAIL ADDRESS: *******************@*****.***

Personal Details

DOB: 13 April 2000

Sex: Female

ID Number: 63-3103527G 49

Languages: English and Shona

Nationality: Zimbabwean

Religion: Christianity

Hobbies: Reading

PROFESSIONAL QUALIFICATIONS

University: University of Zimbabwe

Programme: Bachelor of Business Studies and Computing Science Honours Degree (HBSCTC)

Duration: Aug 2019 – Aug 2024

Degree class: 2.2

ACADEMIC PROFILE

School Attended: Mutoko High School

RESULTS OBTAINED

11 'O` Level Passes including English, Maths and Computing (2016)

14 ‘Points’ Advance Level with Pure Maths A, Business Studies A and Accounting B (2018)

WORK EXPERIENCE

1. Company: Zimbabwe Women’s Microfinance Bank

Position: IT Intern

Period: August 2021 to August 2022

RELATED DUTIES

Core Banking System Support

IT administrative duties

Network configuration

Network Troubleshooting

Development and coding

Database handling

Software installation and maintenance

Help-desk support

2. Company: TM Pick n Pay

Position: Till operator

Period: January to August 2019

RELATED DUTIES

Scanning of items

Handling payments

Providing customer service

Managing cash and transactions

Following store policies

PROFESSIONAL SUMMARY

A young, energetic and competent lady with problem solving abilities and the zeal to work as well as make things done as per the stipulations and directions given. My ambition is to apply my intellectual and academic knowledge I have acquired from my educational journey to add more value to the organisation and participate in its growth. My previous work experience reflects my ability to coordinate and collaborate with other team members, adapt and perform in urgent and demanding situations.

ATTRIBUTES

excellent interpersonal and communication skills

good team player

able to work under pressure with minimum supervision

excellent report writing

computer literacy

good analytical skills

able to work with various stakeholders in a multi-cultural environment

result oriented with a proven record

REFERENCES

1. Name: Ms Otilia Murambiwa

Company: Zimbabwe Women's Microfinance Bank

Tittle: Senior Systems Administrator

Email: ******.*********@**********.**.**

Phone number: +263***-***-***

2. Name: Mr Matakanye

Company: TM Pick n Pay

Tittle: Till supervisor

Address: TM Pick n Pay

94 Chinzanga Township

Mutoko

Phone number: +263-***-***-***

Contact this candidate