Customer Service Inventory Management

PROFESSIONAL SUMMARY

Dedicated and detail-oriented professional with experience in customer service, inventory management, and administrative support, seeking a Pharmacy Assistant position. Adept at handling prescription orders, maintaining accurate records, and providing exceptional customer service. Strong problem-solving skills with a commitment to ensuring operational efficiency in a fast-paced environment.

SKILLS & QUALIFICATIONS

Knowledge of pharmacy operations, inventory control, and medication handling

Excellent customer service and interpersonal skills

Experience with POS systems, cash handling, and transaction processing

Strong attention to detail and accuracy in documentation and record-keeping

Ability to work in fast-paced environments while maintaining quality service

Proficient in Microsoft Office (Word, Excel) and database management

Strong multitasking and organizational abilities

Team player with excellent communication and problem-solving skills

WORK EXPERIENCE

Customer Service Representative (Retail)

The Mobile Shop, Vancouver, BC

July 2023 - Aug 2023

Assisted customers with product inquiries, explaining features and benefits to meet individual needs.

Handled cash transactions, reconciled tills, and ensured accurate payment processing.

Maintained inventory levels, restocked shelves, and ensured proper product placement.

Provided tailored solutions and guided customers through product selections, similar to handling prescriptions.

Analyst

Deloitte Touche Tohmatsu India

Dec 2018 - June 2020

Maintained accurate documentation, organized financial records, and ensured compliance with policies.

Coordinated with vendors and internal teams to resolve discrepancies in financial transactions.

Managed administrative tasks, including data entry, scheduling, and report generation.

IT Support (Administrative & Inventory Management)

Northeastern University, Vancouver, BC

Feb 2024 - Present

Assisted in maintaining and updating inventory records, similar to managing pharmacy stock.

Logged and tracked service requests, ensuring timely issue resolution.

Managed data organization and documentation, ensuring accuracy in records.

EDUCATION & CERTIFICATIONS

Diploma in Accounting

UBC Sauder School of Business, Vancouver, BC (May 2024)

Bachelor of Science – Finance

Northeastern Illinois University, Chicago, IL (Dec 2017)

Pharmacy Technician Fundamentals Specialization

MedCerts (Currently)

ADDITIONAL INFORMATION

Flexible to work varied shifts, including evenings and weekends.

Eager to gain hands-on experience in a pharmacy environment.

Committed to delivering exceptional service and ensuring patient satisfaction.

Contact this candidate