Customer Service Sales Associate

Tina Cheatham

*** ******* ****

Round Rock, TX **681

512-***-****(H)

********@*****.***

PROFESSIONAL OBJECTIVE

To obtain a staff position with expanding duties and increasing responsibilities that improve business acumen. SKILLS SUMMARY

Customer Service Telemarketing Car Sales Computer Skills Event Coordinator Clerical Skills TABC Certified

WORK HISTORY

EZCorp Cash Pawn Certified

Pawn Broker 11/2017 - 09/20

● Evaluate Pawned and pledged items

● Made loans to individuals using tangible property as collateral

● Set prices on diamonds,electronics, musical instruments, tools and hard goods

● Tested gold and silver

Twin Liquors Fine Wine and Spirits Pflugerville, Tx Retail sales Associate 11/2014 - 07/2017

● Retail sales Associate, provided customer service

● Inventory along with open and close procedures

● Product knowledge training

City Press, Austin, TX

Advertising Sales Executive 03/2004 - 06/2014

● Lead outbound advertisement selling for the City Municipal Directory

● Successfully completed all office administration duties

● Coordinated marketing and advertising campaigns, utilizing Microsoft Office Suite W3 Events, Austin, TX

Special Event Security Associate 04/2010 - 07/2013

● Checked attendee credentials to prevent fraud

● Monitored equipment security over night to ensure its safety

● Ushered attendees to their seats

Goodwill Industries, Austin, TX 09/2010 - 06/2013

● Managed all retail in the store

● Responsible for handling any donations received

● Took payment and served as cashier

Specialty Auto Sales, Pflugerville, TX 01/1997 - 03/2004 Sales Associate/Office Manager

● Performed front office duties including reception, providing exceptional customer service

● Assisted customers with financial title work

● Maintained inventory control

● Managed accounts payable and receivable

Austin Capital Entertainment, Austin, TX 06/1995 - 01/1997 Children’s Entertainment/Office Manger

● Coordinated events

● Performed costumed character entertainer

● Completed phone sales and managed contract labor, including accounts payable/receivable Chevrolet Country, Austin, TX 06/1993 - 06/1995

Senior Administrative Assistance

● Operated switchboard, handling all incoming calls

● Maintained purchase orders, invoices and credit reports

● Managed all input with internal computer database EDUCATION

–Unison Development - Anticipated completion: July 31, 2014

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