Food Service Product Marketing, Communication Retail sales
Resume:
Joyce Johnson
*****************@*****.***
Professional Summary
Experienced and personable sales and service professional with a strong background in retail operations, food service, and product marketing. Known for delivering exceptional customer experiences, creating impactful product presentations, and driving sales performance in both independent and team environments. Over 30 years of diverse work history with a consistent record of reliability, professionalism, and client satisfaction. Professional Experience
Mount Ararat Community Center
*Food Service Provider*
February 2022 – Present
• Prepare meals and provide food service support for day camp programs and community events.
• Ensure food safety and quality standards are consistently met. Club Demonstration Services
*Brand Representative*
2020 – Present
• Market client products to influence purchase decisions through in-store engagement.
• Create and activate events that connect with members and enhance the shopping experience.
AAA
*Retail Service Specialist*
2020 – 2021
• Processed passport applications and vehicle registrations with accuracy and efficiency.
• Created custom travel maps tailored to client itineraries and preferences. Riverbend Foods
*Lab Technician Supervisor*
August 1978 – July 2019
• Supervised lab personnel, coordinated testing schedules, and ensured compliance with food safety regulations.
• Scheduled samplings for potential bulk distribution to grocery outlets and big bulk stores.
• Supported product development and maintained adherence to quality control protocols and regulatory standards.
Zale’s Jewelry Store
*Sales Associate & Display Designer*
January 2010 – January 2013
• Created eye-catching product displays that enhanced customer engagement.
• Boosted sales through strategic presentation and strong interpersonal communication. Macy’s
*Sales Associate*
2006 – 2010
• Cultivated lasting customer relationships through attentive service.
• Managed inventory, processed transactions, and supported in-store promotions. Hunter Douglas Blinds
*Independent Sales Consultant*
January 2004 – December 2006
• Generated and followed up on leads to drive sales of custom window treatments.
• Conducted product demonstrations and analyzed sales data to inform strategy. Sales & Customer Engagement Skills
• Proven ability to build strong customer relationships and exceed sales targets
• Skilled in product presentation and promotional event planning
• Experience with both independent sales and corporate retail environments
• Strong verbal communication and persuasive selling techniques
• Expertise in creating displays that drive interest and encourage purchases
• Quick to learn product knowledge and tailor messaging to customer needs Education
Duffs Business School
*Studied Business Practices as They Relate to Retail Operations*
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