High Volume Bartender/Server
Insta-Juliette.s5183
********.*******@*****.***
Juliette Szarlej .
Energetic and skilled bartender with 4+ years of high-volume nightlife and restaurant experience. Proven track record of maximizing sales, creating popular drink specials, and managing large crowds in fast-paced, high-pressure environments. Expert in customer engagement, upselling, and building lasting client relationships. Flexible team player with a passion for nightlife, able to handle last-minute shifts, excel under pressure and versatile team player, able to step into various roles including serving and hosting, to maintain smooth operations during chaotic shifts. Dedicated to delivering high-quality service that enhances the guest experience and drives repeat business. SKILLS
● Proficiency with POS systems (Toast, Aloha etc.)
● Speed and efficiency in high-volume environments
● Expertise in upselling premium products and bottle service
● Inventory management and drink menu creation
● Strong multitasking and teamwork skills in dynamic settings
● Compliance with safety and alcohol service regulations EXPERIENCE
Backyard, Desert Ridge, AZ — Server
January 2024 - Present
● Provided attentive and efficient service to large groups, ensuring quick order-taking and delivery in a fast-paced environment.
● Upsold menu items, including specialty drinks and high-margin food items, consistently increasing per-table sales.
● Maintained excellent rapport with regular customers, cultivating repeat business and contributing to the welcoming atmosphere.
● Effectively handled multiple tables and managed time efficiently to keep wait times minimal and guest satisfaction high.
Electric Hotel, River North Chicago, IL — Lead High Volume Bartender June 2023 - November 2023
● Crafted and marketed unique drink specials that boosted sales and minimized unused stock.
● Increased nightly sales by 15% through upselling premium drinks
● Consistently filled the guestlist every shift, driving $3K-$6K in sales per night.
● Managed high-volume orders efficiently in a busy, nightclub environment while ensuring top-tier service.
Ainsworth Downtown PHX, AZ — Guest High Volume Bartender
● Adapted quickly to new environments, maintaining high service standards Wasted Grain, Old Town Scottsdale, AZ — Guest High Volume Bartender Hifi Kitchen & Cocktails, Old Town Scottsdale, AZ — Vip Host February 2023 - February 2024
● Utilized excellent communication and intrapersonal skills to help customers enjoy their time
● Upsell bottles to clients
● Balanced cash register at the end of the event.
Ancala Country Club, Scottsdale — Server
November 2022 - April 2024
● Applied comprehensive knowledge of wine, liquor, and beer to increase sales
● Maintained speed of service while running the food and drinks while minimizing errors and complaints
C.A.S.A., Tempe, AZ — High Volume Bartender
September 2022 - November 2022
● Worked with Toast POS system to place orders, manage bills and handle complimentary items.
● Increased sales significantly by upselling higher-end products to customers.
● Cultivated warm relationships with regular customers.
● Checked ID cards and verified bar guests were of legal age. Glow Shots & Cocktails, Tempe, AZ — Lead High Volume Bartender/Cocktail Server January 2022 - July 2022
● Trained and mentored new bartenders and servers, ensuring they were confident in both bartending and service roles, enhancing overall team performance.
● Seamlessly handled dual roles during busy shifts, including bartending, serving, bussing, and running, to ensure smooth service and guest satisfaction during high-demand events.
● Played a key role in creating and updating the bar's signature cocktail menu, enhancing customer experience and boosting drink sales. IMAD, Old Town Scottsdale, AZ — Bartender/Server
September 2021 - February 2022
● Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
● Bussed and reset tables to keep the dining room and work areas clean.
● Explained menu items and suggested appropriate options for food allergy concerns.
● Developed new signature cocktails to support the bar marketing brand and increase profits.
● Assisted servers with specialty drink orders by preparing on-demand items without delay.
● Served high customer volumes during special events, nights, and weekends. Schooner Pub, Port Washington, WI — Bartender/Server May 2020 - October 2020