Account Manager Social Media
Resume:
Account Manager
********@****.***
Bronx, New York, 10472, USA
With expertise in marketing, I excel in consumer behavior, strategic marketing, and brand management. I managed sensitive data, led key meetings, tracked deliverables, created presentations, conducted research, executed competitive analysis, and scheduled social media content to support product launches. Work Experience
Core Skills
Pragga Das
Account Manager
Richard Allen Inc NY
-
Prospecting, identifying, and cultivating new business opportunities within assigned territory or accounts Developing and maintaining strong relationships with existing customer's to ensure satisfaction and loyalty Conducting needs assessments to understand customer's' telecommunications requirements and recommend appropriate solutions
Presenting products and services effectively to key decision-makers, demonstrating value propositions tailored to each client's needs
Collaborating with internal teams, including sales support, technical experts, and customer'service, to ensure seamless implementation and support of solutions
Meeting and exceeding sales targets, quotas, and objectives set by management Creating and maintaining reports to track campaign performance, sales, customer behavior, and other key metrics Assisting in identifying new opportunities for market growth and customer acquisition Analyzing marketing data to identify trends, patterns, and insights Staying updated on industry trends, competitor activities, and market developments to identify new opportunities and challenges.
Mar 2025 Present
Sales Specialist and Account Executive
Amity Sweaters Dhaka
-
Presented, promoted, and sold products using solid arguments to existing and prospective customer's Performed cost--benefit and needs analysis of existing/potential customer's to meet their needs Established, developed, and maintain positive business and customer relationships Reached out to customer leads through cold calling Expedited the resolution of customer problems and complaints to maximize satisfaction Achieved agreed upon sales targets and outcomes within schedule Coordinated sales effort with team members and other departments Analyzed the territory/market's potential, track sales and status reports Supplied management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Jan 2021 Jan 2023
Customer service specialist
Amity Sweaters Dhaka
-
Responding to customer queries in a timely and accurate way, via phone, email, or chat Identifying customer needs and helping customer's use specific features Analyzing and reporting product malfunctions
Jan 2021 Jan 2023
- Python programming, Tableau, SQL, SPSS, Market Research and Data Analysis, Google Trends, Excel, HTML, CSS, Strategic, planning, Email, Campaigns, Public Relations, Microsoft office suite, CRM tools, Communication and sales, Education
Certificates
Communication, Social networking, Digital Marketing, Business Relationships, Leadership, Customer service,,
- Python programming, Tableau, SQL, SPSS, Market Research and Data Analysis, Google Trends, Excel, HTML, CSS, Strategic, planning, Email, Campaigns, Public Relations, Microsoft office suite, CRM tools, Communication and sales, Communication, Social networking, Digital Marketing, Business Relationships, Leadership, Customer service, Pace University -
Master Marketing Analytics
GPA: 3.22
Jan 2023 Dec 2024
North South University -
Bachelor of Computer Science Engineering
GPA: 3.32
Jan 2017 Dec 2021
Microsoft Advertising Search Certified 31/12/2024
Jan 2017 31/12/2021
Contact this candidate