Customer Service Inventory Management
Resume:
Bridgit Wolf
Canyon Lake, TX *****
***.********@*****.***
Authorized to work in the US for any employer
Work Experience
Key Holder/Customer Service
Scrubs 4 Less-Schererville, IN
March 2022 to October 2024
• Provided exceptional customer service by assisting customers with product inquiries, locating items, and processing transactions
• Maintained a clean and organized sales floor, ensuring products were properly displayed and shelves were fully stocked
• Managed cash register operations, accurately handling cash transactions and providing correct change to customers
• Assisted in inventory management by conducting regular stock checks, identifying low-stock items, and placing orders for replenishment
• Collaborated with team members to create visually appealing merchandise displays that attracted customer attention
• Performed price checks and updated pricing labels as necessary to reflect current promotions or discounts
• Resolved customer complaints or concerns in a professional manner, finding appropriate solutions to ensure customer satisfaction
Kennel Technician/Receptionist
Coyne veterinary-Saint John, IN
February 2021 to October 2024
• Cleaning: Cleaning and sanitizing cages, runs, yards, and other living areas
• Feeding: Providing food and water according to the animals' needs and on a schedule
• Exercising: Taking animals on walks and providing other exercise
• Playing: Playing with and supervising animals in play areas
• Grooming: Assisting with grooming and bathing, including brushing, and other basic grooming needs
• Monitoring: Monitoring animal behavior and reporting any concerns to management
• Record keeping: Maintaining accurate records of animal care and behavior, including treatments, vaccinations, and medications
• Customer service: Answering phones and assisting customers with inquiries and reservations Kennel Technician/Receptionist
Wag Hotels-Schiller Park, IL
July 2018 to August 2021
• Provided compassionate care and attention to animals in a kennel setting, ensuring their comfort and well-being
• Supervised and cared for a diverse group of dogs in a busy doggy daycare facility
• Ensured the safety and well-being of all dogs by closely monitoring their behavior and interactions
• Maintained a clean and sanitary environment by regularly cleaning play areas, kennels, and common spaces
• Administered medications to dogs as directed by owners or veterinarians
• Provided regular exercise and mental stimulation through interactive play sessions with the dogs
• Implemented behavioral training techniques to address any issues or concerns with individual dogs Customer Service Associate
XSport Fitness-Chicago Ridge, IL
August 2016 to September 2018
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
• Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
• Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals
• Collaborated with cross-functional teams to escalate complex issues and provide timely resolutions for customers
Customer Service/Housekeeping
La Quinta Inns & Suites-New Braunfels, TX
November 2014 to August 2016
• Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment
• Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens
• Stocked and replenished supplies such as toiletries, towels, and bedding to ensure guest satisfaction
• Collaborated with front desk staff to prioritize room cleaning based on guest check-in/check-out schedules
• Implemented efficient cleaning techniques to maximize productivity while maintaining high quality standards
• Responded promptly to guest requests for additional amenities or services in a courteous manner
• Inspected rooms for maintenance issues or damages and reported them to the appropriate department for prompt resolution
• Followed established safety procedures when handling cleaning chemicals and equipment
• Assisted in training new housekeeping staff members on proper cleaning techniques and hotel policies
• Managed inventory of cleaning supplies and submitted purchase orders as needed to maintain adequate stock levels
Education
GED
Moraine Valley Community College
Skills
• Hotel experience
• Animal care
• Merchandising
• Food handling
• Food Preparation
• Pet grooming
• Kennel experience
• Animal restraint
• Front desk
• Retail sales
• Communication Skills
• Cleaning
• Food service
• Cash register
• Childcare
• Dog handling
• Customer service
• Cleaning Experience
• Cashiering
• Host/hostess experience
• Organizational Skills
• POS
• Animal handling
• Cash Handling
• Basic math
• Restaurant experience
• Typing
• Janitorial experience
• Retail Sales
• Serving
• Front Desk
• Computer skills
• Hospitality
• Nutrition
• Pet care
Certifications and Licenses
Driver's License
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