Christian Girigorie
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CORE COMPETENCIES
Accomplished Marketing/ Professional who is customer focused with an orientation toward service, excellent interpersonal skills, effective communicator, sales-oriented, team player, resourceful, accountable, capable of prioritizing / multi-tasking, with the ability to use database and direct- marketing to achieve sales growth. PROFESSIONAL EXPERIENCE
HABITAT FOR HUMANITY Randolph, NJ
Operation Development Manager March 2021 – Present
• Managed daily operations, including ensuring smooth workflow and adherence to quality standards.
• Implemented standardized procedures that increased operational efficiency by 35% and reduced errors by 26%.
• Collaborated with procurement to optimize inventory levels, reducing carrying costs by specific percentage.
• Successfully negotiated contracts with vendors, resulting in a 41% increase in revenue.
• Trained and mentored new team members, leading to a 38 % increase in onboarding time.
• Conducted regular performance reviews and addressed performance issues to maintain a high-performing team.
TURBO INVESTMENT GROUP Elmwood Park, NJ
Account Manager Jan 2020 – Present
• Manage and develop long-term partnerships with investor clients globally.
• Consult customers around best practices pertaining to the best use cases for increasing product adoption and streamlining client workflows in order to help reach their objectives.
• Increase renewal rates.
• Identify and lead up-sell and cross-sell opportunities to drive new business growth through greater advocacy.
• Provide access to funding opportunity vehicles for corporate investors; SBA loans, Commercial and private – hard funding.
• Provide credit repair assistance.
STAPLES Hackensack, NJ
Sales Manager Sept 2013 – Jan 2020
• Sales Manager of $6 million building.
• Supervised Team Leaders and store associates.
• Responsible for the performance, profit and loss, compliance, people management and communication of the Copy and Print, Mobile and technology departments.
• Utilize AS/400 to navigate daily/ weekly/ monthly areas of opportunities and recognition.
• Ensured proper execution of federal and state laws and customer service initiatives.
• Evaluate hiring decisions and identify high potential management personnel for promotional opportunities.
• Provide training, feedback and follow-up on merchandising skills for sales floor team members.
• Recruit, select develop and retail talented team members.
• Act as leader on duty on a rotating basis, by responding to guest and team member concerns, opening and closing the store and ensuring all property and personnel are secure.
• Budget payroll to ensure financial accountability for hourly and payroll dollars to account for fluctuating sales.
• Analyze sales data to employ the most efficient marketing scheme to drive sales in bottom performing departments.
• Utilize CRM tools- Salesforce to grow Technology, Print and Mobile sales leads and to maintain customer relationships.
• Create In- store Temporary price cuts for low selling/ high inventory merchandise to increase gross margins and mitigate loss.
• Analyze shortage data to partner with Assets Protection team to increase awareness and focus.
• Responsible for cash management and acting as a liaison with Corporate by balancing store safe and preparing cash Office for next day’s business activity. Customer Service Lead Sept 2011 – Sept 2013
• Coach and train front end employees.
• Responsible for providing first class service consistently via in-store, online, and phone interactions.
• Consistently delivered to a “Platinum” Customer Service store.
• Promoted to Sales Manager over 6 internal candidates. HENNIS & MAURITZ (H&M) New York, NY
Lead Visual Merchandiser Nov 2007 – Sept 2011
• Lead Merchandiser for 5th Avenue Flagship Store.
• Responsible for maintaining a neat and orderly sales floor under high pressure and fast paced work environment.
• Ensured new and innovative décor for window installations and sales floor presentation.
• Worked closely with Marketing team to increase sales through visual merchandising.
• Coordinated store displays in line with brand guidelines and strategy. HOLIDAY INN/ INTERCONTINENTAL Plano, TX
Marketing and Sales Director F eb 2000 – 2004
• Responsible for Corporate Accounts and managing the Accounts Receivable and ensuring accurate accounting and bill settlement.
• Developed overall business plan and initiated solicitation of key client base for lodging and restaurant advisory/consulting/management-services company specializing in hotel development/re-development, operations, sales and marketing, strategic partnerships/alliances, branding, advertising, graphic design, communications, and hotel asset management.
EDUCATION
ENCORE SUPPORT Plano, TX
Candidate for IT Technician Certification
MIAMI DADE COMMUNITY COLLEGE Miami, FL
Associate degree in art - History
Proficiencies • Microsoft’s Excel, Access, Power point, Word, Project, FrontPage, 75 wpm, AS 400, Ariba, Salesforce