Anne Delias Scottsdale
AZ
Phone: 602-***-****, E-Mail: ***************@*****.***
Education and Business Development Professional Veteran Leader in Training, Marketing, and Client Relations
Motivated and versatile professional with extensive experience in education, training, business development, and marketing. A dedicated leader and United States Air Force Veteran, skilled in driving results through innovative strategies, relationship management, and effective communication. Adept at mastering technology, developing impactful curricula, and delivering engaging instruction tailored to diverse audiences. Known for building strong teams, mentoring colleagues, and excelling in deadline-driven environments. Passionate about continuous learning and achieving success for clients and organizations alike.
~ Successfully managed multiple large-scale projects with strict deadlines and shifting priorities.
~Consistently exceeded sales and revenue goals across various industries. ~
~Designed and delivered innovative training programs for employees and clients. ~
~United States Air Force Veteran with proven leadership and problem-solving capabilities. ~
~Expert in CRM tools like Salesforce, NetSuite, and Microsoft Office Suite.~
Areas of Expertise
Instructional Design & Curriculum Development
Business Development & Sales Strategy
Client Relationship Management
Team Leadership, Coaching, and Mentoring
Salesforce CRM & NetSuite Expertise
Marketing Campaigns & Content Development
Project Management & Coordination
Value Selling & Customer-Centric Sales
Microsoft Office Suite & Slack
Healthcare Advocacy & Employee Training
Strong Written & Verbal Communication
Problem-Solving & Critical Thinking
Professional Experience
Empire Today Flooring for Business – Scottsdale, AZ
Business Development Representative
Current
Consistently achieved or exceeded revenue targets with sales margins of 30% or higher.
Managed the sales process from prospecting to post-installation follow-up, ensuring client satisfaction.
Built and nurtured strong customer relationships through personalized service and effective communication.
Successfully expanded clientele through proactive prospecting and territory management.
Payroll ADP – Tempe, AZ
Account Manager
2021 – 2022
Resolved client challenges, provided training on payroll processes, and educated users on ADP technologies.
Maintained relationships with clients of up to 999 employees, delivering tailored recommendations.
Acted as a trusted advisor to clients, leveraging product knowledge to enhance their operations.
Collaborated with internal teams to ensure client success and identify upselling opportunities.
Accolade – Scottsdale, AZ
Account Manager / Health Advocate
Oct 2018 – Mar 2021
Provided healthcare advocacy by coordinating with vendors, carriers, and providers on behalf of clients.
Assisted clients in navigating healthcare systems, improving health outcomes, and reducing costs.
Mentored and trained team members, fostering a culture of knowledge sharing and excellence.
GOULD STAFFING (JULY 2018 - OCTOBER 2018)
Various Roles in Marketing, Project Coordination, Project Management, Sales, and Administration
Gained diverse experience across different business functions, including marketing, project coordination, sales, and administration.
Demonstrated adaptability by successfully contributing to multiple teams and projects in fast-paced environments.
Applied strong organizational, communication, and problem-solving skills to support multiple initiatives simultaneously.
STRONGMIND, CHANDLER, AZ (APR 2018 - MAY 2018)
Project Manager (Temporary)
Managed and executed marketing campaigns, ensuring timely and budget-conscious delivery.
Delegated tasks and optimized workflow, enhancing team productivity and campaign outcomes.
Coordinated marketing collateral purchases and distribution for tradeshows and corporate events.
EDGENUITY, SCOTTSDALE, AZ (OCT 2017 - MAR 2018)
Account Manager
Managed school district client relationships and implemented tech solutions to boost student success.
Provided actionable performance insights to stakeholders.
LEGEND MOTORSPORTS, SCOTTSDALE, AZ (OCT 2016 - JAN 2017)
Marketing Manager (Contract)
Oversaw social media and paid campaigns, driving customer satisfaction and sales growth.
Trained new marketing and sales staff.
HOUGHTON MIFFLIN HARCOURT, SCOTTSDALE, AZ (JUN 2014 - OCT 2016)
Associate Account Executive / Product Specialist
Delivered product training and presentations to clients.
Achieved sales goals and built strong client relationships.
GRO-WELL BRANDS, INC – Tempe, AZ
Marketing Coordinator/Product Management
Apr 2010 – Dec 2012
Coordinated product management and marketing strategies, driving brand growth and visibility.
Developed and implemented marketing plans, working closely with sales and product teams to achieve business goals.
Managed vendor relationships to ensure high-quality product distribution and timely execution of campaigns.
Skills: Product Management Project Management Client Relations Team Supervision Digital Marketing Advertising Campaigns Event Coordination Pricing Strategy Sales Support
Additional Experience
Marketing Consultant (Contract) DELIA'S CONSULTING, Scottsdale, AZ
December 2012 – June 2014
Teacher KACHINA COUNTRY DAY SCHOOL, Paradise Valley, AZ
July 2008 – February 2009
Teacher VILLAGE MEADOWS ELEMENTARY SCHOOL, Phoenix, AZ
July 2001 – June 2007
Medical Technician and EMT UNITED STATES AIR FORCE
Dates of Service: [Insert dates of service]
Education & Certifications
Master of Education in Curriculum & Instruction – University of Phoenix, Phoenix, AZ
Post-Baccalaureate in Elementary Education – University of Phoenix, Phoenix, AZ
Bachelor of Arts in Communications – Arizona State University, Tempe, AZ
Certifications
Arizona Teaching Certificate