Front Desk Receptionist

Rachel Coleman

Kansas City, KS *****

****************@*****.***

+1-913-***-****

Authorized to work in the US for any employer

Work Experience

Front Desk Receptionist

Holiday Inn-Overland Park, KS

June 2019 to Present

Make guest reservations. Check guest in and out. Handle multiple in coming phone calls. Computer use. Cash handling.

Education

Master of Arts in Curriculum and Instruction

Baker University - Overland Park, KS

May 2015

Bachelor of Science in Elementary Education

Emporia State University - Emporia, KS

2011

Associate's degree

Skills

• Hotel experience

• Experience working with students

• Military

• Guest relations

• Cash handling

• Teaching

• Toddler care

• Customer service

• English

• Curriculum Development

• Classroom Management

• Front Desk

• Supervisory Skills: Directing Others -- Proficient July 2019

Motivating others through feedback to identify improvements or corrective actions. Full results: Proficient

Customer Focus & Orientation -- Highly Proficient

July 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Verbal Communication -- Proficient

July 2019

Speaking clearly, correctly, and concisely.

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

• Supervising experience

• Childcare

• Guest services

• Leadership

• Hospitality management

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