Customer Service Data Entry

Skills

Customer service, Communication skills, Microsoft excel, Bilingual, Receiving, Warehouse Experience, Assembly Experience

Experience

Dart Warehouse Corporation

Receiving, Naperville, IL

08/2024 - 02/2025

Unpacked, inspected and stocked incoming shipments in the warehouse. Packed, secured, labeled and applied postage to materials to prepare items for shipment . Organize deliveries and transferred packages to other departments when needed. SecodSaleBooks

Customer Service Representative, Montgomery, IL

05/2022 - 07/2024

Verifying customer information to deliver products to destination. Identified and corrected data entry errors to prevent duplication accross systems. Maintained data entry quality levels of 98% to support team productivity and efficiency. Attended and chaired [x] board meetings and [x] executive committee meetings, leading to a adoption of an action plan by the board.

Resposible for addressing customer needs and ensuring a positive experience. Assembly Production

Sonova USA Inc., Naperville, IL

02/2020 - 05/2021

Successfully fitted and programmed hearing aids in accordance with patients health and hearing needs. Assembled electronical components for various products in a fast-paced production enviroment. Inspected and tested completed assemblies to ensure they meet all quality needs. Troubleshot and repaired defected assemblies in accordance with established procedures. Worked with variety of small tools and equipment to complete assembly task accurately and efficiently. viaPhoton Inc

Assembly Line, Aurora, IL

02/2019 - 01/2020

Used Hand tools or machines to assemble parts. Conducts quality control checks. Assembling products on production line and ensuring that all parts and components are assembled correctly and in a time matter

Focus in quality control. Dexterity and hand - eye corrdination, including the ability to grasp, manipulate and assemble parts and components that are often very small. Lydia Melendez

Aurora, IL

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