A Team workr, Customer Service, waiter

Shabbir Hossain Hridoy

Date of birth: **/**/**** Nationality: Bangladeshi Gender: Male Phone number:

(+880) 131******* (Mobile) Email address:***********@*****.*** Facebook: hridoy.hossain.3781995 WhatsApp Messenger: +880********** Address: North Ramgopalpur Rikabi Bazar, 248, Munshiganj, Rikabi Bazar, 1501, Munshiganj, Bangladesh (Home)

ABOUT ME

Their responsibilities typically involve physical labor, equipment handling, cleaning, organizing, and assisting skilled workers with tasks as needed. General Workers are crucial for maintaining smooth operations and ensuring work environments are safe and functional. Carrying, lifting, and moving materials or equipment. Cleaning workspaces, repairing minor damages, and ensuring equipment is functional. Following safety protocols and wearing protective gear to prevent workplace accidents. Ability to perform strenuous tasks over extended periods.

EDUCATIONAND TRAINING

06/01/2002 – 10/12/2005 Munshiganj, Bangladesh

JUNIOR SCHOOL CERTIFICATE Binodpur Ramkumar High School LANGUAGE SKILLS

Mother tongue(s): BENGALI

Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken production Spoken interaction ENGLISH A1 A1 A2 A1 A2

HINDI A1 A1 A1 A1 A1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user WORK EXPERIENCE

03/10/2008 – 30/10/2010 KualaLumpur,Malaysia

TABLE WAITER SRI AYUTTHAYA RESTAURANT

Responsible for providing excellent customer service in dining establishments, ensuring guests have a pleasant experience. They act as the primary point of contact between customers and the restaurant, handling orders, serving food and beverages, and addressing any needs or concerns.

1. Greeting guests, presenting menus, and answering questions about dishes and beverages. 2. Delivering food and drinks promptly and ensuring presentation meets quality standards. 3. Checking on customers throughout their meal, refilling drinks, and clearing empty plates. 4. Handling complaints or special requests with professionalism and escalating issues to management when necessary. 5. Preparing and presenting bills, processing payments, and returning change if applicable. 6. Ensuring tables and dining areas are clean and tidy for the next guests. 10/01/2013 – 31/12/2023 Munshiganj, Bangladesh

GENERALWORKER DOOR MAKER

General Workers are essential for maintaining operational efficiency and ensuring a safe, well-functioning workplace. Their versatility and reliability make them valuable contributors to any team. 1. Loading, unloading, and moving materials or equipment as required. Keeping work areas, tools, and equipment clean and organized.

2. Supporting skilled professionals, such as technicians or operators, with tasks or setup. 3. Performing minor fixes or adjustments to tools, equipment, or facilities. 4. Ability to perform physically demanding tasks for extended periods. Willingness to take on varied tasks in dynamic environments.

5. Ensuring work is completed accurately and efficiently. Collaborating effectively with colleagues and supervisors.

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