Customer Service Team Members

Experience

Compass Group Atlanta, GA

Waitress and Hostess 07/2023 - Present

.Greeted customers and provided menus to guests.

Assisted with seating arrangements and answered any questions regarding menu items or specials of the day. Took orders accurately, efficiently and courteously from customers in a timely manner. Maintained cleanliness of dining area including setting up tables before shift began, cleaning up spills during shift, wiping down surfaces after shift ended.

Provided excellent customer service by anticipating needs of guests, responding quickly to requests, addressing complaints tactfully, and thanking customers for their patronage. Removed dirty dishes from tables in a prompt and efficient manner. Replenished beverages throughout meal service as needed. Dollar Tree Atlanta, GA

Casher/Customer Service 07/2022 - 03/2023

Greeted customers and answered any questions they had about the store's products and services. Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change. Issued receipts, refunds, credits or change due to customers. Stocked shelves with merchandise when needed.

Answered customer inquiries regarding store policies and procedures. Processed returns and exchanges of merchandise in accordance with store policies. Organized promotional displays or arrange merchandise on counters or tables to promote sales. Trained new team members in cash register operation, stock procedures and customer services. Wendy’s Atlanta, GA

Team Member 08/2021 - 12/2021

Operated cash registers to process payments from customers. Maintained a clean and organized work area throughout shift. Collaborated with team members to maximize productivity and efficiency. Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly. Greeted customers and took their orders in a friendly and efficient manner. Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.

Skills

Customer service, Communication skills, Time management, Food service, English, Guest services, Microsoft word, Mathematics, Computer literacy, Stocking, Cash Handling, Product acknowledgment Trinity McClellan

470-***-**** ****************@*****.*** 2196 Nelms Dr Sw, Atlanta, GA Education

Carver High School Atlanta, GA

N/A 05/2023

3.0 GPA

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