Supply Chain Management Specialist
Resume:
RICHARD
SAAVEDRA OLARTE
PROFESSIONAL EXPERIENCE
Sales & Marketing Agent – German Market
Concentrix (Facebook Project) Berlin, Germany July 2023 – Dec. 2023
• Product expert for advertisements. Provide information & guidance by offering your expert knowledge in social media marketing business support.
• Bring the wishes of the customer in experience and you are involved in their successful implementation.
• Detect trends and undesirable developments at an early stage and apply your ideas to a powerful advertising campaign
Senior Supply Chain Scheduling Specialist
DOW Chemicals, Terneuzen, Nederland May 2022 – Feb. 2023
• Responsible for strategically balancing the supply and demand of products across multiple locations, Draw up daily asset plans for the short and long term, considering priorities. Providing service to both internal and external customers and ensure that targets are met.
• monitor the production, considering outgoing shipments and incoming deliveries of products. Being aware of the stock is very important. Anticipate changes in order to minimize the impact, seeing opportunities for improvement.
• Work closely with the Business Supply Chain Planner being part of a large team. Reporting to the Global Leader. Other important contact partners are production, customer service, product management and the Dow logistics organization.
Customer Service & Sales Representative
CPM - Warrington, UK Dec 2019 – Dec 2020
• Responsible for account development, assessing client needs, and identifying solutions
• Dyson Project, giving customer care and Sales counseling via digital medium for Dyson items. - Received various customer service awards for quality exactness, high turnovers.
• Organized client data and account information in excel spreadsheets for business planning, tracking client data and performed intense reconciliation process
Customer Care Associate II
Conduent - Bournemouth, UK May 2019 - Nov 2019
• Google Project, providing customer support via digital medium for Android apps, Google hardware Products. - Listened, assessed the record, took possessions, settled, precisely archived all customer calls. - Communicated suitable choices for a goal in an ideal way
• Informed customers about services available and assessed their needs compliance
Logistics Operations Manager
Events Agency Kon Stylos, CA San Antonio,Tachira, Venezuela- (Own Family business) Oct 2009 - May 2019
• Managed and directed SCM and logistics operations for a wide range of public and private occasions, from meetings to enormous events, (organizing Imports Operations and special customs clearance) Implementation of SOPs.
• Achieved staff performance enhancements and gains on the delivery time of documents and banks via process improvements and training on work procedures.
• Worked intimately with equipment managers and providers for cost reduction and usage plans and worked with the budget officer to ensure spend plans to required purchases.
• Identified and communicated new technologies and solutions on procurement procedures to higher headquarters.
• Logistics Lead responsible for analyzing and reviewing detailed technical evaluations from contractor proposals.
• Oversaw the training curriculum and process of all newly hired staff, ensuring that all were trained according to logistics supply chain functions and processes
• Analyzed expenses and operational effectiveness of systems and affordability of material requirements, ensuring that material resources were allocated in a timely, functional, and fiscally responsible manner
PROFESSIONAL PROFILE
Supply chain management expert seeking to revitalize product transportation and distribution. Driven and motivated Business Development Manager collaborating with sales leaders and account executives. Proven history of eliminating supply chain waste and reallocating financial and personnel resources to maximize distribution efficiency. Energetic leader motivated to lead through example and positivity. Skilled at properly allocating personnel to work areas commensurate with their individual strengths and aptitudes.
SCM & LOGISTICS SPECIALIST
LANGUAGES
Spanish - Native
English - Business Proficiency
German - Business Proficiency
Portuguese - Basic
EDUCATION
Specialization Governability
& Public Administration
George Washington University
2012
Advanced Training SAP R/3(SD
for Sales & Distribution)
Siemens Business. Services GmbH
& co, Hanover
2002
Postgraduate in General management
Professional School of Economics
& Law (FHWR), Berlin
2001
Postgraduate in General management
Professional School of Economics & Law (FHWR), Berlin
2001
BSc Industrial Administration
Instituto Universitario de la Frontera (IUFRONT). Venezuela
Accredited by The Ministry of Science and Culture of Lower Saxony Germany
1994
BSc International Business
Instituto Universitario de la Frontera (IUFRONT). Venezuela
Accredited by The Ministry of Science and Culture of Lower Saxony Germany
1994
CONTACT
**.********@*******.***
Berlin, Germany
linkedin.com/in/saavedrarichard
SKILLS
Account Management
Brand Management
Contract Negotiation
Diligent, Problem Solving
Time Management
Active Listening
Multitasking
Detail-Oriented
Communication
Team player
Leadership
Motivation
EXPERTISE
Supply Chain
Logistics
Validating Supplies
Freight Forwarding
3PL & PL
Warehouse Management
Overseeing Deliveries
Shipment Coordinating
Inventory Control and Restocking
Database Management
Procedure Development
Evaluation & Scheduling
Updating Logs
Cost Reduction
Customer Service
CERTIFICATION
IATA Dangerous Goods
REFERENCES
References available on request
EXPERIENCE continued
University Professor
Instituto Universitario de la Frontera Oct 2010 - Feb 2012
Alexander Humboldt University - Caracas, VE May 2008 - Dec 2008
• Subjects: Economic Integration and International Business and Customs Tariff, Customs Nomenclature, Harmonized Customs System
Logistics Operations Manager
Group Los Almendros - Valencia, VE Aug 2008 - Oct 2009
• Management and direction of SCM Logistics SOPs and distribution operations for companies in the transport, warehouse, and customs services
• Conducted analysis and reported recommendations for changes in processes, policies, or methods taking into account asset necessities and changes in the authoritative structure
• Served as a customer liaison to lead preparing, resolve general arrangement and subject-explicit issues inside the customer base
• Effectively managed property documentation carried out property accountability, delivered effective coordination with all related units.
• Analyzed logistics info to screen mission goals and increment the productivity of time and cost
• Reviewed program targets to recognize and address insufficiencies in set up activities and backing programs and prescribe changes to tasks
Director of Logistics
Aerocav (UPS Partnership) - Caracas, VE Aug 2007 - Jul 2008
• Management and directions of the operatives departments in the areas of SCM logistics, international transport Import/Export customs clearance, special projects for the automotive industry, transport, parcel delivery, mailboxes (franchise) Improvements of SOPs, SLAs. KPIs
• Performed surveys of all divisions inside the program that are assigned to assure compliance with all directives and procedures
• Developed standard operatives to ensure accurate and controlled property accountability
• Assisted in building up hand receipt records for every unit and keeps up responsibility by the utilization of the hand receipt postings
Business Unit Manager BUM Venezuela - Key Account Manager KAM Angola
Panalpina - CA, Venezulea & Angola Feb 2005 - Jan 2007
• Manage account relationships, contract negations, sales, pricing, billing, and logistics,
collaborate with cross-functional teams to improve customer service experience.
• Collaborated with cross-functional teams to improve customer service experience, capitalized on previous relationships and performed market research, drove revenue and secured new business, captured significant competitive business and presented optimum solutions.
• Management and direction of the filial, global accounts guaranteeing the satisfaction of the proposed targets, the executives of yearly spending plan, KPIs, optimization, and implementation of new processes SOPs, management, and application of new projects, the professional and disciplinary responsibility of the whole SCM operations in customs clearance & Transport and delivery end to end
Customer Service & Sales Representative
Honeywell - Seelze, DE Jan 2003 - Jun 2004
• SCM Link with production dept, end to end process, request handling for Performance Chemicals for Spain, Portugal central and South America. Electronic Chemicals for UK, Ireland, and East block, organizing the delivery till end site and direct contact with customers for any issues of the export operations. SLAs, SOPs
Press Officer
Venezuelan Pavilion at Expo 2000 - Hanover, DE May 2000 - Oct 2000
• Public relations, meetings summary, organization of the press conferences, presentations, and guide visits for the personalities visiting the Pavilion
Purchase Coordinator
Maploca S.A - Caracas, VE Sep 1997 - Mar 1998
• Management and monitoring of the activities in import and export (PO Processing, transport, documentation, negotiations with suppliers, SLAs, SOPs, formalities of national authorities, customs clearance)
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