Event Manager / Reservation s Specialist
Resume:
Romona Campbell
Event Manager
Education
**** ******** ******, ******* ***
St James
****************@*****.***
Contact
Work Experience
Northern Caribbean University
Certificate In Events
Planning & Management
2024-2025
Northern Caribbean University
Certificate In Supervisory
Management
2024-2025
ITEL International
Reservation’s Specialist
Brown’s Town High School
(2018-2022)
Certified Event Manager with a strong foundation in event planning and coordination. Skilled in organizing and managing all aspects of events, from logistics to guest services. Trained in the latest industry best practices, with a focus on attention to detail, communication, and problem- solving. Eager to apply certification knowledge and a passion for creating memorable experiences to deliver seamless events.
Legacy Business Solutions
Reservations Sales Specialist Supervisor
(2022-Present)
High School Diploma
CSEC - Passes in 5
Units
The Martin’s Mansion
Part time Event Coordinator
(2024-Present)
Brown’s Town Community
College
Certificate In Continued
Education
2017-2018
Answer incoming calls regarding room availability, rates, and bookings.
Process reservations via phone.
Confirm and modify reservations as requested by guests or management.
Cancel reservations and apply cancellation policies correctly.
Supervise and support reservations agents in handling bookings, modifications, and cancellations.
Handle complex or VIP bookings and resolve escalated issues or guest complaints.
Prepare reports on booking trends, occupancy forecasts, and departmental performance.
Train new reservations agents and provide ongoing
coaching and performance feedback.
Collaborate with clients to understand event objectives, themes, and budget.
Create detailed event plans, timelines, and schedules. Develop and manage event budgets, ensuring all
expenses stay within the allocated limits.
Coordinate staff roles and responsibilities during the events.
References
Sherwayne Bryan
Manager- ITEL
Rajeen Brown
Manager- Legacy
Oshane Martin
Event Manager-
Martin’s Mansion
Contact this candidate