Customer Service Business Intelligence

Elvine Ebweke

Fort Worth, TX ************@*****.*** 817-***-****

Objective

Dedicated professional seeking a position as a Recovery Advocate, leveraging diverse experience Shipping & Receiving, Pallet Jack Experience, Repair, Order Picker Experience. I can multitask and work under pressure.

Skills Summary

• Strong leadership and team management, Microsoft Excel, Word and Team

• Customer service and communication, Problem-solving and analytical thinking Education

ISP GOMBE KINS Kinshasa August 2013

Computer Management

Work Experience

Corning optical cable Keller, TX 08/2024 – 03/2025

• Analyzed complex data sets to generate actionable insigne

• Developed and maintained Power BI dashboards and reports

• Collaborated with cross-functional teams to identify business intelligence needs

• Implemented data visualization techniques to enhance decision-making processes Amazon AFW1 Fort Worth, TX 10/2023 – 01/2025

• Retrieve orders according to quantity. size etc. ensuring accuracy.

• Locate products using. “Technology, Receive and check incoming pick tickets.

• quickly and efficiently gets items from warehouse shelves to the desired location.

• Picking orders as requested by management.

Foxconn Fort Worth, TX 02/2022 - 10/2023

Manufacturing Associate

• boxing and scanning new phones.

• Assembling and repairing phones and tablets.

• Assist with other tasks as needed.

• Assist with packaging and labelling finished products Prepare materials for production.

GameStop Refurbish Grapevine, TX 03/2019 – 02/ 2020

• Receive and process all incoming shipments including fine jewelry, merchandise, store supplies, visual properties, etc. Unload packages from incoming trucks. Keep the warehouse organized. Assuring no damaged items are sent or received. CTDI warehouse Flower Mound, TX 01/2018 - 01/2019 Stocking Associate

• Ensuring that all goods are stored properly to ensure everything is organized and in place, stocking shelves and maintaining inventory levels to ensure no products run out. in

• Receive and store incoming products in a timely manner. Follow established procedures to label, track, and stock items properly.

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