Dining Room Kitchen Staff
Resume:
OXANA NEVEANTEVA
CONTACT
*************@*****.***
Brooklyn, New York 11214
PROFESSIONAL SUMMARY
Enthusiastic waitress with
superior prioritization and
communication skills. Greets and
engages guests in casual, natural
conversation. Superior knowledge
of reservations management and
Open table software.
SKILLS
Multitasking
Table bussing
Service Speed
Order verification
Dining Area Cleanliness
Self motivation
Teamwork and collaboration
LANGUAGES
Enghlish, Bilingual or Proficient
(C2)
Romanian, Bilingual or Proficient
(C2)
Spanish, Advanced (C1)
WORK EXPERIENCE
HOSTESS Sep 2024 Current
Locanda Verde, Manhattan, NY
Escorted guests to tables, provided menus and discussed daily specials. Reviewed and periodically updated seating chart to reflect open and occupied seating.
Maintained orderly flow of guests from reception area into dining room and informed customers of wait times.
Cleaned tables, menus and dining areas in accordance with company and industry standards.
Greeted guests upon arrival, presented menus and announced name of server.
Supported servers by escorting guests to seats, taking beverage orders and running food.
Maintained well-groomed appearance and observed uniform requirements.
Observed dining room to monitor guest satisfaction and provided assistance when needed.
Answered customer phone calls to take delivery or pickup orders. Maintained organized hostess station and restocked supplies. Anticipated guest needs and made accomodations for special requests. Welcomed guests upon arrival and provided them with menus and daily specials.
Scheduled dining reservations using computerized systems or manual logs as required.
WAITRESS May 2022 Aug 2024
Istanbul Restaurant, Brooklyn, NY
Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff. Set up tables with glassware, linens and silverware to prepare tables for service.
Explained daily menu offerings, drink specials and seasonal items, making recommendations based on customer preferences. Operated POS system to issue bills and collect payments. Adapted to shifting restaurant demands throughout busy shifts. Rearranged tables to cater to customer needs.
Observed safety and sanitation requirements for food preparation and handling.
Communicated with guests regarding special requests, allergy issues and other dietary restrictions.
Received guest complaints and responded in line with company policy. Trained new servers and bussers in company values, culture and policies.
O
N
Russian, Bilingual or Proficient
(C2)
Anticipated customer and restaurant needs by constantly evaluating environment.
Notified kitchen staff of specific customer requests. Followed health and safety guidelines to ensure a safe dining environment for guests.
Served meals and beverages to guests with prompt and courteous attention.
WAITRESS Sep 2019 Apr 2022
La Grand Boucherie, Manhattan, NY
Set up tables with glassware, linens and silverware to prepare tables for service.
Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff. Explained daily menu offerings, drink specials and seasonal items, making recommendations based on customer preferences. Operated POS system to issue bills and collect payments. Adapted to shifting restaurant demands throughout busy shifts. Rearranged tables to cater to customer needs.
Notified kitchen staff of specific customer requests. Maintained knowledge of current menu items, ingredients, and preparation methods.
Followed health and safety guidelines to ensure a safe dining environment for guests.
Demonstrated excellent multitasking skills during peak hours to manage multiple tables efficiently.
Coordinated with event planners for special occasions, ensuring specific requirements were met.
Maintained cleanliness and organization of dining areas to enhance guest experience.
WAITRESS Jan 2017 Sep 2019
Cats By The Bay, Brooklyn, NY
Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff. Set up tables with glassware, linens and silverware to prepare tables for service.
Explained daily menu offerings, drink specials and seasonal items, making recommendations based on customer preferences. Operated POS system to issue bills and collect payments. Adapted to shifting restaurant demands throughout busy shifts. Rearranged tables to cater to customer needs.
Observed safety and sanitation requirements for food preparation and handling.
Communicated with guests regarding special requests, allergy issues and other dietary restrictions.
Trained new servers and bussers in company values, culture and policies.
Showed guests to table and handed menu upon entry. Notified kitchen staff of specific customer requests. Maintained knowledge of current menu items, ingredients, and preparation methods.
EDUCATION
GED Oct 2018
Christine Valmy, 1501 Broadway Suite
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