Customer Service Personal Care

JOVENINA MARTINE Z

**** * ***** ** *** **** *** s. Cherry Ave Tucson, AZ 85706 520-***-**** *********@*****.***

Summary

Punctual individual enthusiastically handling activities of daily living and meals in home. Conscientious and attentive professional available to work any shift. Tax professional quickly addressing customers needs, developing strategic plans and completing tasks in a timely fashion.

Experience

(05/2021 – 07/2022) Tucson, AZ

Lynn & Nancy Webster - Caregiver

●Assisted with dressing guidance, grooming, meal preparation, medication reminders.

●Built strong relationships with clients

●Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

●Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

(02/2018 – 04/2020) Tucson, AZ

American Legion Post 68 – Bartender

●Kept bar presentable and well-stocked to meet customer’s needs.

●Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

●Prepared and served customers with excellent customer service

(02/2018 -04/2020) Tucson, AZ

American Legion Post 68- Night Auditor

●Completed night audit for guest to close bank and cash registers, reconciling issues quickly and marking discrepancies.

●Kept accounts in balance and ran daily reports to verify totals.

(03/2016 -01/2018) Tucson, AZ

Liberty Tax- Tax Preparer

●Completed and filed returns with tax departments at local, state and federal levels.

●Maintained complete records of client tax returns and supporting documentation in secured areas.

●Prepared tax returns, extensions, tax planning calculation and write-ups for organizations and entities.

Education

(05/1993) Tucson, AZ

Chapparreal College- Accounting

Communication

Dependable hard working experienced for more then 10 years in customer service and accounting relations. I work well with others in a fast paced or neutral environment. I am very hands on and willing to take any task at hand. I have in home personal caregiving experience for more than 20 years.

References

[Available upon request.]

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