It Manager Systems Administrator

Matthew J. Mallory

***** *. **** ***** ******, CO 80007 303-***-**** ****.*******@*********.***

Senior Systems Administrator / IT Manager

Proven success in systems optimization and strategic IT solutions including expertise in Windows servers, Windows desktops, and Mac platforms. Experienced systems administrator with a strong background in designing IT environments including business analysis, review of procurement costs, current efficiencies, and strategic needs to achieve high availability and performance. Hands-on problem solver with demonstrated ability to create and deliver solutions tied to business growth.

Technical Skills Summary

NSX-v/t

MS Hyper-V

Cisco / Lenovo / Dell

Disaster recovery

Google G-Suite

Meraki Firewalls

Switches

LAN, WAN

TCP/IP

CrowdStrike

Windows OS

Microsoft 365

Ninja/RMM

SMB / WFS

MS Project/Visio

Azure/Entra/Intune

VEEAM

MDM / Airwatch

DHCP / DNS

VMware fusion

vMware /vCenter

MAS

Active Directory

VPN tunnels

WSUS/SCCM

Professional Experience

Jefferson County Public Health, Lakewood, CO Sr. Systems Administrator (June/2018 – 1/2025)

Responsible for optimizing system architecture including strategy, procurement, design, implementation, and maintenance of server and desktop infrastructure within HIPAA compliance.

Technical expertise in managing and administering Microsoft Windows 365 environments, including proficiency in user provisioning, security configurations, application deployment, and troubleshooting.

Designed new vMWare environment with all new Cisco / PureStorage hardware.

Monitored system health to ensure high levels of performance, security, and achieving an average of 99.8% availability on server infrastructure.

Developed, managed, and deployed new laptop program to over 200+ users during COVID.

Managed cell phone MDM software including moves from AT&T to T-Mobile.

Directed and provided advanced support for users as well as application-related issues and gen

Responsible for IT project management and implementation of Cyber Security objectives.

Lead Administrator of in-house Electronic Health Records system build and rollout.

Lowered daily ticket submissions by improving the user experience by creating training sessions and self-help knowledgebase including detailed documentation and “how-to” manuals.

Managed and maintained vendor relationships including contracts and renewals.

Led projects through full cycle: requirements gathering, scoping, implementation, and user training.

Solitects, Inc., Arvada, CO Principal / Owner (11/2002-12/2022)

Established an IT services company to support businesses in all areas of IT infrastructure. Acted as “IT Department” for clients, onsite and remotely.

Government Agency: Systems Engineer for Electronic Health Records design and deployment. Identify and rework issues related to virtualization. Design and configure HIPAA backup solution. Troubleshooting and performance enhancement as needed. Recommended procedures, tools, hardware, and software to ensure optimal performance and a secure, stable environment. Extensive use and setup of vMware ESXi and NSX.

Nuclear Automation Design Client: Established 99.9% uptime VPN tunnels for multi-site environment. Project and IT manager for company relocation. Designed and implemented connectivity and IT infrastructure for three sites while moving in progress. Successful project management resulted in 0% production downtime, no interruption of services, and continuous system availability for all users.

Aerospace and Defense Precision Machining Firm: Handled all aspects of network re-design to improve security, reliability, and performance. Project management lead for all purchasing, deployment, and rollout. Resolved issues and recovered all company data from failed server; procured and installed new server; established new domain; migrated 25 user PCs to different domain while maintaining 100% uptime and improving network functionality; and established company-wide backup procedures using industry best practices.

Beverage Company: Redesigned inefficient and slow systems by automating fulfillment process including moving distribution delivery programs to multiple servers, increasing system reliability, network speeds, and increasing driver productivity by 25%.

Multiple clients: Led IT strategic direction, recommending and procuring software and hardware solutions, managing vendor relationships, recommending company-wide security policies and disaster recovery solutions while improving/maintaining cost effectiveness. Continuous monitoring of system utilization, availability, and forecasting. Provide excellent customer service to over 1000 clients over a period of 20 years.

Reduced multiple client IT operating expenses, on average 20%, by negotiating pricing and fees through developed vendor relationships.

Managed staff of 5 for over 10 years.

Over 200 clients representing diverse industries and average client contract length of 10 years.

Carrier Access Corp., Boulder, CO Manager, IT (11/2000-9/2002)

Manager for Network and Desktop groups, including eight (8) Network Administrators and Technicians across five U.S. sites.

DoubleClick, Inc., Broomfield, CO Senior NT Engineer (8/98-11/00)

Responsible for the overall administration of a Microsoft LAN/WAN environment and leadership of three (3) Administrators/Technicians for 400 end-users across three locations in the United States.

Full employment history available upon request.

Education

Computer Information Systems - Regis University

Volunteer/Community Work

EMT – Boulder Community Hospital

Keystone Ski Patroller – 12 years

HOA Board Member and past President

References Available Upon Request

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