MILWAUKEE, WI *****
LATARSHA MATHIS-ROSS
PROFILE SUMMARY
Experienced professional with a successful career in banking, business development, and administration.
Excel at interfacing with others at all levels to ensure organizational goals are attained.
Proactive approach has resulted in capturing numerous accounts and expanding client base.
Possess excellent interpersonal, analytical, and organizational skills.
Excel within highly competitive environments where leadership skills are the keys to success.
An effective manager with the skills necessary to direct, train, and motivate staff to its fullest potential. EMPLOYMENT
MILWAUKEE PUBLIC SCHOOLS APRIL 2022- PRESENT
ADMINISTRATIVE ASSISTANT III FOR THE CHIEF OF HUMAN RESOURCES
Performs effective and efficient administrative duties for the Chief of HR, including preparing correspondence, reports, and presentations, filing, copying, mailing, etc.
Coordinates conference calls, calendars as needed, vendor meetings, booking conference rooms, and taking minutes.
Prepare reports or presentations with minimal direction.
Manages confidential and sensitive written and verbal communication.
Answer/respond to phone calls, voicemails, and emails.
Uses discretion and maintains confidentiality while interacting with a variety of people in person and on the phone, relating to the employees, customers, and the Chief of HR/Superintendent.
Orders and maintains inventory of office supplies and forms/stationery.
Complete Weekly Payroll.
Creates, maintains, and ensures accurate filing of reports and other information.
Arrange travel plans, hotel accommodation, and seminar registrations as requested.
Extensive software and computer skills are required. Ability to train others on the system
Actively supports the MPS Strategic Plan.
Entering Information into ESB (Electronic School Board Meetings)
Process Invoices that are specific to the Chief of HR as well as other leaders
Process LTE (limited term contracts, RTF (request to fill) & underfill positions JP MORGAN CHASE OCTOBER 2015-MARCH 2022
MB, SR. HOME EQUITY LOAN PROCESSOR
Ability to service and to bring completion to a pipeline of 50 to 75 +customer application with the capacity to execute daily closing to meet department expectations
Conveying loan file decision including: pre-approvals, counter offers, recommendation for alternative loan solutions, file declines and dispute results
The ability to desire to spend 75% + of work day on the phone with internal and external customers
Serve as a single point of contact for all home equity customers and be responsible for conveying underwriting decisions, obtaining loan file conditions and coordinating loan closing options with customers
Assisting Private Banking Clients with LOC of 850K plus JP MORGAN CHASE MAY 2013 – SEPTEMBER 2015
HOME EQUITY PROCESSOR
Ability to service and bring completion to a pipeline of 50 to 75+ customer applications with the capacity to execute daily closing to meet department expectations
Conveying loan file decisions, including pre-approvals, counter offers, recommendations for alternative loan solutions, file declines, and dispute results
The ability to spend 75% + of the workday on the phone with internal and external customers
Serve as a single point of contact for all home equity customers and be responsible for conveying underwriting decisions, obtaining loan file conditions, and coordinating loan closing options with customers
JP MORGAN - CHASE MARCH 2011 – MAY 2013
PERSONAL BANKER
High-profile position accountable for soliciting accounts and developing strategic alliances with clientele.
Knowledgeable and skilled in the areas of teller, vault, safe deposit, processing and boarding DDA lines of credit, discussing and accepting credit applications
Required to provide leadership, training and support to less experienced Representatives and other branch staff members.
Cross-sell banking services and products to clientele.
Participate in community events to position the bank as a leader. ASSOCIATED BANK SEPTEMBER 2008 – MARCH 2011
ASSISTANT MANAGER
PERSONAL BANKER
GUARANTY BANK OCTOBER 2007 – SEPTEMBER
2008
ASSISTANT BRANCH MANAGER
EDUCATION
CONCORDIA UNIVERSITY JANUARY 2010 – MAY 2025
Bachelor Degree / Major: Human Resource Management BRYANT AND STRATTON COLLEGE JANUARY 2006 – AUGUST 2009 Associate Degree / Major: Human Resource Specialist Associate Degree / Major: Business
BUSINESS AND BANKING
Financial Services / Certificate of Completion