Customer Service Guest Relations

Kailyn Sellers

** ***** ***

Atlanta Ga. *****

Skills

• VIP Guest Relations

• Upselling & Sales Strategy

• High-Energy Customer Service

• Bottle Presentation & Pouring

• POS Systems & Cash Handling

• Professional Appearance & Demeanor

Hostess / Front of House

Euphoria Ultra Lounge, Tampa, FL

June 2018 – February 2020

• Greeted and seated guests, managed guest lists, and coordinated bottle service reservations.

• Collaborated with security and promoters to ensure smooth VIP entry and customer satisfaction.