General Manager Operations
Resume:
Warehouse
Operations
Manager
PROFILE
Dynamic and results driven General Manager with
over 15 years of experience in leading and
developing operations efficiency. Proven track
record in managing inventory, improving
productivity, and leading teams to company goals.
Expertise in implementing safety standards,
reducing costs and streamlining operations. Strong analytical skills, coupled with excellent
communication skills, enabling effectiveness of
team participation. Committed to fostering a
positive work environment that promotes
continuous improvement and employee
development.
KEY SKILLS AND CHARACTERISTICS
Strong interpersonal &
communication skills • MS\ Excel Office Suite
•Inventory/Budget• Safety Compliance • Problem
Solving • Team Leadership and training• Supply
chain Coordination• Excellent Organizational skills• Facilitate safety training and complete all incident investigations and reporting.
EXPERIENCE
September 2000 to present The Detailed Group
Pico Rivera Ca Warehouse Operations Manager
sales: $12 million annually
● Develop, coach, and train personnel on safety,
compliance, product knowledge, company
procedures, and best-practices as it relates to the warehouse
environment.
● Manage day-to-day shipping operations,
measures performance for on time, in-full delivery performance, shipping costs for all forms of transit, warehouse
inventory management, warehousing productivity,
KPi’s and quality, and workforce planning
requirements.
● Investigates cause analysis issues for problem
reconciliation and leads corrective action for
complaints related to transportation, logistics
handling and
warehousing of finished products.
● Directs staff to support strategic customer care service objectives, enhance staff, team skills and competencies, and establish team performance
objectives.Facilitate safety training and complete all incident investigations and reporting.
● Confers with department heads to ensure
coordination of warehouse activities with activities of other functions such as production, sales, quality control and purchasing. Works with managers and
personnel of other departments.
EDUCATION
DeVry University 2024- current Cybersecurity AA
Degree
4.0 GPA Dean’s list
Information Technology Certificate
Cypress Community College Los Angeles California
2003-2006
St John Bosco Catholic High School 1996-2000
CONTACT
541 s Fillmore Ave, Rialto Ca 92376
***********@*****.***
● Arrange warehouse materials to maximize
utilization of space and to expedite shipping.
March 2016 to 2000 Red Robin Gresham
MANAGER, BARTENDER AND COCKTAIL SERVER
Sales: $1200 + per shift
Head mixologist, certified learning coach. In charge of training staff monitoring serving skills and
portion control. Lead server and ability to handle multiple sections while having guests’ satisfaction at high levels. In control of closing duties cleaning stocking and beautification duties. Abilities to
multitask in a busy environment while limiting
mistakes. Knowledge of recipes and measurements
of all items on the menu.
April 2011 to February 2016 Real Mex Restaurant
Portland, Lake Oswego General Manager Sales:
$3.1 million
• Hired as Bar Manager at Acapulco Restaurant.
Promoted to Dining Room Manager, AGM and GM
• Store closed. Transferred to Chevy’s as Manager
in July 2013; promoted to GM after 4 months
• Very strong P&L skills
• Implemented Food Cost Action Plan resulting in
1% lower food cost
• Implemented Liquor Cost Action Plan resulting in
.3 to .5 savings over 6-month period
• Local store marketing and community outreach
to schools and businesses. Worked with school
principals, PTA and joined Chamber of Commerce
• Promoted hourly manager to shift lead position
and then to salaried manager
• Highest growth in the company on
consumer-based survey–96%
Reason for leaving: Concerned about closing stores and future of company-- getting transferred to
stores further and further away from home—very
long commute)
April 2007- April 2011 Paradise Bakery Portland General Manager
$1.5 million
• Hired in as Delivery Driver; Promoted to assistant manager; Promoted to general manager after 3 months
• Responsibilities included training, scheduling, coaching and developing staff
• Promoted delivery driver to assistant manager
• Worked directly with back of the house to ensure all recipes are made from scratch • Full P&L and financial responsibility x inventories.
• Inventory and ordering with all vendors.
(Reason for leaving: Opportunity at Real Mex Restaurants) Additional Experience
2002 to April 2007--Avenue 3 Pizza and Subs, Los Angeles, Delivery driver, cook, lead cashier, assistant manager
Contact this candidate