Case Manager Human Resources

Raymond Teague, M. A.

*** *. ******** ***., ******, CA 92376 **********@*****.*** 840-***-****

PROFILE

A detail-oriented, high-energy professional with the ability to motivate groups to work at optimum levels while maintaining a comfortable, creative environment, and keeping a clear perspective of goals to be accomplished.

EDUCATION

NATIONAL UNIVERSITY, La Jolla, CA

Master of Arts Degree in Behavioral Psychology, 2011

BETHANY COLLEGE, Lindsborg, KS

Bachelor of Arts Degree in Communications, 2003

Mt. SAN ANTONIO COLLEGE, Walnut, CA

Associate of Arts Degree in Communications, 2001

April 2023-Mar 2025 WILLIAMS HART TRANSPORTATION, H.R. Supervisor (Hybrid) CA

Managed the staffing process, including recruiting, interviewing, hiring and onboarding

Ensured job descriptions were up to date and compliant with all local, state and federal regulations

Developed training materials and performance management programs to help ensure employees understood their job responsibilities

Created a compensation strategy for all employees based on market research and pay surveys; kept the strategy up to date

Owned the investigation process

Ensured the organization’s compliance with local, state and federal regulations

Ensured all company HR policies were applied consistently

Maintained company organization charts and employee directory

Partnered with management to ensure strategic HR goals are aligned with business initiatives

Maintained HR systems and processes

Americans with Disabilities Act (ADA) Certified

Mar 2022-April 2023 SIMMONS, Human Resources Supervisor Emporia, KS

Provided support to management during annual talent management process, organizational review and salary planning process

Participated and assisted in district meetings, i.e. Rig Manager, Town Hall, in support of operations management

Worked with the HRS Manager to outline assignments then worked independently to complete them

Assisted HR Manager with the development and implementation of HR Programs and Projects

Assisting managers in addressing individual and organizational effectiveness issues and compensation administration

In charge of the Onboarding and benefits process for new hires

Collaborated on the investigation process

June 2021-Mar 2022 CROSSWINDS, Case Manager/Emergency Therapist Emporia, KS

Helped patients make informed decisions about treatment options and care

Established care plans by setting schedules, routines and assisting in contacting medical care providers

Monitored cases, maintained client records and log progress

Gauge and acknowledge patient motivational and psychological issues

Coordinated and provided client-centered care

Sep.2020-June 2021 HOPICS, Social Work Case Manager, Los Angeles, CA

Assist clients experiencing homelessness in gaining safe, affordable housing.

Assist clients with problem-solving daily living situations.

Suggest other agency resources that might benefit the clients (peer support, vocational services, outpatient services) in coordination with others on the team for referral and connection.

Use motivational interviewing techniques to actively engage clients in services.

Provide transportation and accompany clients to and from appointments.

Complete all required documentation thoroughly, on time and according to agency standards.

Dec 2017- Mar 2020 SOUTH CENTRAL LOS ANGELES REGIONAL CENTER, Service Coord., Los Angeles, CA

Provide case management services for an assigned caseload

Work closely with consumers and/or their families

Communicate with staff, vendors and the community

Organizes and resolves work-related situations

Mar 2015-Jul 2017 SOBER COLLEGE, Academic Coordinator/Case Manager Woodland Hills, CA

Assist students with registration into college classes

Teach weekly Study Skills groups stress management & substance abuse groups

Monitor student academic progress and tutor and mentor when needed

Update grades and rosters

Transcript evaluation

Test proctoring

Performed diagnostic evaluations of clients

Intervention services

De-escalate residents in crisis

Monitored client’s medication intake

Sep 2011- Oct 2012 DEVRY UNIVERSITY, Student Services Director Long Beach, CA

Coordinated Student Orientation

Provides guidance to students to ensure that they remain compliant with financial aid regulations as they relate to course of study.

Supports students in completing all necessary forms for Graduation.

Oversees assessments and placement testing for new students as needed.

Coordinates tutoring opportunities as available.

Implements retention strategies as identified by Dean of Students.

Coordinates student organizations including but not limited to a student advisory group.

Dec 2008-Jan 2010 UNIVERSITY OF REDLANDS, Outreach Coordinator Redlands, CA

Developed and implemented programs designed to support the enrollment management efforts of the university with particular emphasis on the transition process of new students.

Provided leadership for Campus Tours

Coordinated all Orientation evaluation efforts including program evaluation as well as longitudinal research to assess the benefits of orientation for new students.

Gave PowerPoint presentations during orientation

Recruited, selected, trained, and evaluated the student staff in Orientation.

Represented university at college fairs as needed

May 2004-Dec 2008, Jan 2010-Sep2011 WESTWOOD COLLEGE, Student Services Coordinator/HR Generalist Anaheim CA

Assisted with student enrollment and registration processes.

Developed and implemented student retention initiatives.

Organized and facilitate workshops and informational sessions.

Maintained up-to-date student records and files.

Served as a liaison between students, faculty, and administrative staff.

Coordinate tutoring and mentoring programs.

Provided academic advising and support to students.

Coordinated student orientation programs.

Assisted with student enrollment and registration processes.

Actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process

In charge or 6 staff members and 3 work study students

Planned campus events, student orientation, graduation

Handled accommodations for students with disabilities (ADA)

Performed annual salary audits to ensure salary ranges reflect industry compensation trends

Assisted employees with planning Leave of Absences and managed the FMLA process

Managed the payroll process including, Checking timesheets for accuracy

Processing wage garnishments

Making adjustments in pay for raises, bonuses and commission

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