Customer Service Public Relations

Summary

** **** ***** ** ********** IN MANGEMENT, PUBLIC RELATIONS, AND SALES, PERSONABLE AND PERSUASIVE IN COMMUNICATING CREATIVELY WITH THOUSANDS OF CLIENTS / CUSTOMERS; ALSO PUNCTUAL, RELIABLE, AND DEPENDABLE.

Experience

Political Consultant: Voter Direct 2002 - Present Reseda, CA

I coordinate two teams of circulators for the purpose of educating, identifying, and persuading voters to sign up for political issues and explain ballot measures. I review voter registration and petition information for accuracy and completeness. I validate new registrant information for name and address accuracy, then enter the data accordingly for processing through the California Voter File of the California Secretary of State’s office.

Events Coordinator: New Life Community Church 2004 - Present Lancaster, CA

I planned and organized special events and fundraising activities. I contacted various agencies to obtain information regarding pricing, availability, and services. I organized the logistics for conferences. I received and counted funds for deposits.

Customer Service Specialist, Esna Corp Mortgage 2005 - 2007 Lancaster, CA

I notified new and current customers of special mortgage packages. I received prescreening

information and provided this information to loan officer(s). I performed cold calling & telemarketing when not contacting customers.

Education

High School Grad, North High, Torrance CA General Studies

Skills

Very good problem solver

Highly effective communication and interpersonal skills

A deep passion for Teamwork

Exceptional customer service

Proficient with QuickBooks payroll

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