Project Manager Training Specialist
Resume:
Matthew Slatkin ***********@*****.***
Project Manager/Training Lead
Project Manager/Training Lead with a proven track record of effectively analyzing, designing, developing, and implementing large-scale training solutions for various clients in the IT and biopharmaceutical industries.
Skills & Expertise
Curious and proactive solution seeker with a strong technology background
Project manager with substantial experience and expertise in high-level design, development, evaluation, and presentation of customized training curricula using Agile methodologies
Expert-level presentation skills as well as excellent data and requirements analysis skills
Proven results in end-to-end workforce/curriculum development, document monitoring, training calendar maintenance, and technical writing
Professional Experience
Training Project Manager: Simtra
(11/2022 – 1/25)
●Successfully planned, organized, implemented, and monitored two large-scale training projects for the manufacturing lines called the Structured On-the-Job Training (SOJT) program and the migration of paper-based systems to Supply Chain Wizard
●Led change management efforts to ensure the smooth adoption of both programs, including stakeholder engagement, communication planning, and resistance mitigation strategies
●Developed and delivered training materials, workshops, and presentations to support employee learning and program adoption
●Collaborated with cross-functional teams to align training initiatives with organizational goals and operational needs
●Identified and addressed training gaps by analyzing feedback, performance metrics, and industry best practices
●Provided coaching and support to employees and leadership to reinforce learning and drive continuous improvement
●Evaluated the effectiveness of each training program at satisfaction, activity, and business outcome levels by establishing scorecards and tracking systems to gather relevant data
●Served as site-wide SME for the duration of each project
Project Manager, SLAM Holdings LLC.
(11/2021 – 11/2022)
●Led a multinational team of onshore and offshore instructional designers and graphic designers in building and maintaining multiple training curricula for financial services and real estate investment projects utilizing several training methodologies, including the ADDIE and Agile models.
●Planned and implemented a new system migration and integration.
●Handled budget and planning for the full cycle of both long and short-term training projects.
●Reported directly to senior management on project milestones every week.
Project Manager/Training Lead, Walgreens
(07/2021 – 11/2021)
●Led team of onshore and offshore employees and vendors, including instructional designers, graphic designers and organizational change experts, in the designing and building of eLearnings, train-the-trainer and other types of training materials using WalkMe as part of a migration to a new e-inventory system for all of Walgreens’ 160k employees in more than 9k store pharmacies.
●Designed and developed the training needs analysis, curriculum matrix, and training plan as the WalkMe subject matter expert for the project
●Tracked key project deliverables and promoted a high level of stakeholder engagement through regular communication with all involved parties, then reported progress and potential roadblocks to senior management twice a week.
Instructional Designer, Truist Bank
(05/2021 – 07/2021)
●Designed and developed training materials for Truist Bank to support the merger between SunTrust and BB&T Banks, including storyboards and design documents for eLearning and Virtual Instructor-led training.
Instructional Designer, Raytheon
(08/2019 – 02/2020)
●Drew on raw data from needs analysis documents and information provided by subject matter experts (SME’s) to develop storyboards, design documents, and other content for Instructor-led, Virtual Instructor-led (VILT), and eLearning cybersecurity training courses. Also served as the point of contact between the SMEs and the project manager.
●Developed Instructor/Participant Guides and other job aids for a large network security course build-out.
●Employed Adobe InDesign desktop publishing software to create templates for previously written training materials.
Training Program Director, State of Indiana: Department of Revenue
(06/2017 – 11/2017)
●Worked the individual tax division to conduct a thorough needs analysis of frontline staff including a review of past training materials and consultations with subject matter experts to identify gaps in the training then build best-in-class hybrid learning solutions to meet employee and other stakeholder’s needs.
●Developed instructor-led scenario-based customer service training for front line staff in both phone and face-to-face interactions as well as train-the-trainers modules for embedded trainers. Deliverables included: storyboards, job aids, learner’s manuals, instructor’s manuals, class presentations and consolidation exercises designed to ensure transfer of learning, better leverage technology and tools through realistic scenario-based customer service exercises.
●Planned and wrote key technical documents.
●Consulted with senior leadership to plan a department-wide system modernization and handle technical writing assignments.
Instructional Designer, Briljent
(10/2015 – 08/2016)
●Completed a needs analysis based on the specific needs identified in clients’ process workflows, operations manuals, etc. then designed, developed, and implemented customized workforce training materials for federal, state and commercial clients, especially customer service onboarding related to either Medicare or health care for military personnel and their dependents. Key clients included: CNO and Anthem. Worked onsite with HPE to complete a software system modernization.
●Developed instructor-led, self-directed, blended learning approaches and wrote technical manuals utilizing several applications including: Microsoft Office Suite, Articulate Storyline 360, FSPro, Quizmaker, Snag It, Adobe Presenter and Adobe Acrobat XI.
●Produced training needs and analyses reports, objectives by treatment matrices and instructional design reports which considered clients’ goals, budget, timeline, resources, and preferred implementation approach.
●Created curriculum maps, design documents, PowerPoint presentations, learning games and module/lesson prototypes. Materials produced at this stage included: job aids, learners’ guides, flipped curricula, storyboards, newsletters, video lesson series, quick reference guides, system practice activities, learning games and online assessments.
Workforce Trainer, SRAM
(04/2015 – 10/2015)
●Built a workforce training program for over 200 production line leads and line workers from scratch.
●Determined target audience’s needs by partnering with senior plant management to interview subject matter experts such as key department managers to determine program goals, budget, timeline, resources, and implementation approach.
●Developed a 6-step analysis of context, participants, work, content, suitability, and cost-benefits to identify gaps and determine management’s and employees’ expectations for the proposed skills-based training program. Work-related materials, such as the weekly safety talks and SOP, were reviewed, workers’ supervisors were interviewed for their insights, and workers were observed to learn ways they used their language and technical skills in daily tasks.
●Designed, developed, and taught a customized, hands-on, instructor-led technical training program that improved the target audience’s compliance with standard operating procedures and utilization of the plant’s SAP system.
●Monitored project milestones with weekly reports to senior management using a trainer and peer scored performance gap measurement at the beginning, midpoint, and completion of each 12-week session. This resulted in a clear understanding of participants’ grasp of course content. Evaluation tools measured participants’ communication and SAP data entry skills in one-on-one and group settings. Measurements were organized around a single work-related theme and provided an accurate and actionable way to gauge their readiness for future lessons.
●Succeeded in making a measurable reduction in the cost of new worker recruitment and training costs as well as improved employee retention.
Education
Bachelor of Arts, 1992. History and Political Science, University of Kentucky Lexington.
Master of Business Administration, 2002. Global Marketing, Thunderbird the American Graduate School of International Management.
Master of Arts, 2008. Adult Education, Indiana University Bloomington.
Languages
English – native speaking, reading, and writing
Mandarin – fluent speaking, passable reading and writing
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