Business Development Supply Chain

Laureen O'Neill

910-***-**** *************@*****.*** Wilmington, NC

Experience

JUN '24 –MAR ‘25

Supervisor Commercial Finance LabConnect, Johnson City, TN

● Spearheaded a dynamic team of Proposal Managers, fostering collaboration and ensuring the on-time delivery of budget

proposals for global clinical trials requiring laboratory support.

● Offered strategic oversight on budget formulation, partnering with Business Development teams to craft compelling bid

submission.

● Served as a vital link between Lab Services and Scientific Technical Affairs, performing comprehensive protocol and scope

reviews to accelerate vendor quote acquisition.

● Analyzed assessment schedules within protocol synopses to ensure that testing requirements were fully incorporated into

budget estimates.

● Assessed the feasibility of studies across diverse countries, navigating uncertainties to produce high-quality budgets that

accurately captured the intricacies of sample stability and supply chain logistics.

JUN '22 - APR '24

Associate Manager Commercial Development Thermo Fisher Scientific, Wilmington, NC

● Led team of analysts for PPD Central Labs, whereby cumulative deliverables exceeded 25% of service area in 2023.

● Managed budget allocations for RFPs, revisions, and contract modifications whilst overseeing key sponsor account

relationship.

● Completed QC of newer analyst's budgets and QC all direct report budgets with values exceeding $3M - averaging QC of 13

budgets weekly whilst averaging in excess of 8 personal deliverables per week with many consisting of complex contract

modifications - exceeding standard of 4 for supervisory role.

● Provided feedback to management with suggestions on standardizing formats offer process improvement ideas to reduce

the ambiguity of scope of C&PD's responsibilities to work most efficiently.

● Guided project managers on contract modification processes and provided support on sponsor calls when needed.

JAN '22 - JUN '22

Senior Commercial Analyst Thermo Fisher Scientific, Wilmington, NC

● Actively participated in process improvement initiatives within PPD Central Labs Commercial finance and strategic finance

departments.

● Collaborated closely with global cross-functional teams, including Business Development, PPD CRO, Legal, Finance,

Scientific Protocol Review and Project Management teams.

● Conducted variance analysis to explain deviations to study budget with protocol amendments.

● Provided training and support to team members on budget template tools and pricing strategies.

JAN '20 - JAN '22

Commercial Analyst PPD, Wilmington, NC

● Provided budget estimates for proposal requests on behalf of PPD Central Labs to serve sponsor's need for testing based

on protocol synopsis and provided study specifications.

● Supported PPD Central Labs Business Development team in facilitating budget estimates in a timely manner starting with

RFP through revisions, awarding, and contracting.

● In 2021 nearly doubled the number of deliverables while maintaining high quality budgets while broadening my leadership

skillset with the opportunity to mentor and train new colleagues.

JUL '19 - DEC '19

Senior Project Specialist Alcami Corporation, Wilmington, NC

● Managed over 100 contracts with $900K-$3M budgets from initiation through completion.

● Established client contract requirements, payment milestones, discounts, and terms for multiple sites.

● Calculated revenues for manufacturing operations, lab testing, and schedule post manufacturing activities.

● Synchronized contract documentation, budgets, protocols with scope and cost structure of each project.

● Resolved complex discrepancies in alignment to payment schedules required to initiate invoice processing.

● Spearheaded multipart excel trackers for manufacturing activities and contract/budget reconciliations.

● Ensured compliance with all applicable SOPs, contractual language, GMP and GDP guidelines.

● Maintained an up-to-date knowledge base of current trends in industry best practices related to employee development

initiatives as I navigated towards mentoring, training, and leading new team members.

● Received 3 “Spot Awards” for exceptional leadership skills and process improvement.

OCT '17 - JUL '19

Project Specialist Alcami Corporation, Wilmington, NC

● Collaborated with Project and Lab Managers in conjunction with Business Development and Technical Evaluation teams to

resolve discrepancies in contracts, budgets, and or project scope changes.

● Managed milestone payment requirements in client contracts to ensure timely invoicing.

● Created quotes, sales orders, and networks in ERP system upon receipt of samples for Wilmington, Durham Analytical &

Development Service contracts along with support of other sites.

● Received 2 “Spot Awards” for improving billing processes and resolving discrepancies.

MAR '16 - DEC '17

Business Manager Jacobi Hardware, Wilmington, NC

● Orchestrated all business-related operations for SMB distributor of building products.

● Guided sales and project management teams in controlling and executing all matters relating to administrative and/or

accounting functions of company.

● Monitored expenditures and performance against progress of projects ensuring costs were within approved budget,

worked with local contractors to ensure billing was accurate.

● Executed monthly accounting close procedures, reconciliations, and deliverables to include monthly Consolidated P&L,

Balance Sheet, Statement of Cash Flow with in-depth analysis for financial reporting to the owners.

● Pioneered and enforced proper accounting methods, policies and principles while managing small local office team.

● Consultant to the company for ongoing support and training after my resignation.

JUN '13 - MAR '16

Office Manager Havertys Furniture Company, Wilmington, NC

● Performed a comprehensive role in all areas and daily functions in managing a retail profit center.

● Reviewed growth initiatives to strategize and provide customer feedback with sales team on a regular basis.

● Conducted regular reviews of internal controls in office, warehouse, and delivery & service vehicles.

● Administered ways of effectively reducing costs and increasing sales – gross profit increase of 9.8% in 2015.

● Created team schedules for all service areas while taking in consideration traffic volume trends.

● Managed payroll (HQ), employee onboarding, benefit elections, and human resource administration.

MAY '07 - AUG '12

Senior Project Cost Analyst PPD, Wilmington, NC

● Received the 2009 Quarterly CFO award for reducing company's DSO with my contribution of invoicing $40M in the

applicable reporting period.

● Condensed budget forecasts from over 5-10 service areas monthly for single study for in-depth study analysis of project

cost and profitability for on average 15-20 full-service studies awarded to PPD CRO.

● Identified project financial risks and elevated appropriately to ensure maximum financial performance and proactively

reduce or eliminate further exposure - average of 70 OOS ballpark analyses submitted annually.

● Managed as the Lead Analyst for multiple key partnered sponsors more than 20 full service global, complex, and high-risk

studies.

● Collaborated in cross-functional meetings between all PPD service areas regarding ongoing project billable and other site

related investigator pass thorough costs.

MAY '04 - DEC '07

Club Controller Porters Neck Country Club, Wilmington, NC

● Managed all aspects of Accounts Payable, Accounts Receivable, General Ledger, HR, Payroll (outsourced), and IT functions.

● Assessed internal controls, offering Board of Trustees recommendations for improvement, ultimately led to the

implementation of more efficient process in all profit and cost centers.

● Produced ad-hoc and all period ending or monthly closings of financial statements for distribution to the COO, BOT,

Department Managers (5), and Finance & Audit Committees.

● Provided valuable insight to the COO as we negotiated contracts and agreements with suppliers and vendors.

● Planned and coordinated the conversion of an antiquated accounting process and system to a fully integrated operating

system, resulting in improved efficiencies to include accounting POS automation, inventory adjustments, budgeting,

revenue and cash flow forecasting.

Education

MAY '04

Bachelor of Science (B.S.) in Accountancy University of North Carolina at Wilmington, NC

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