Office Manager Project Management
Resume:
Experienced Office Management and Administration Professional
experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Work History
01/2021-
10/2024
Office Manager
Spire, Vienna, VA
● Handled sensitive information with discretion,
maintaining confidentiality of company
documents and personnel records.
● Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all
participants.
● Updated reports, managed accounts, and
generated reports for company CRM.
● Managed office operations while scheduling
appointments for department managers.
● Conducted regular inventory assessments of office supplies, ordering necessary items proactively to
prevent stock shortages.
● Served as a liaison between upper management
and staff members, facilitating open channels of
communication to address concerns or issues
promptly.
04/2015-
06/2020
Front Office Manager
Rachel's Women's Center, Washington, DC
● Aided colleagues, managers, and customers
through regular communication and assistance.
● Greeted clients and scheduled appointments for
three onsite counselors
● Assisted with organization of quarterly meetings; arrange meal orders, prepare audio visual
equipment, and prepared printed materials
● Created a volunteer training manual, which
streamlined training of 20 volunteers
● Compiled and prepared presentation visual aids
for weekly and quarterly meetings.
Cassandra
Frazier
Contact
Address
Lanham, Maryland 20706
Phone
cassandramfrazier@gmail.c
om
Skills
Strong Interpersonal &
Communication skills:
Office Management:
Team Building &
Supervision:
Invoice Processing &
Billing:
Report and
Document
Preparation:
Accounts payable/
Receivable:
Records
Management:
06/2014-
03/2015
(Contract) Project Assistant/Sr. Office
Coordinator
Johns Hopkins University/Applied Physics Lab -
Contract Division, Laurel, MD
● Streamlined office procedures by implementing
efficient filing systems and managing schedules.
● Created and updated records and files to
maintain document compliance.
● Handled invoice auditing
● Executed contract closeouts
● Responsible for defining work and/or procedures
included in special provisions.
09/2013-
03/2014-
(Contract) Front Office Manager
Prince George's County Government, ERP Program,
Largo, MD
● Planned and scheduled program meetings,
workshops, and training sessions while overseeing
daily operations
● Coordinated acquisition for office equipment and supplies
● Assisted ERP Leads, and Sub-Leads in creating and uploading documents to SharePoint
● Responsible for collection, verification, and storing of documents submitted by ERP Contractors, such
as; time sheets, invoices, and performance reports
● Ensured timely payment of vendor invoices as per County Contract Management and Account
Payable procedures upon approval of the
Program Manager.
06/2008-
07/ 2013
Part time Account Coordinator
RPG Digital Solutions, Laurel, MD
● Provided administrative support for Comptroller
Department
● Coordinated and scheduled office meetings,
on-site projects, and off-site exhibits
● Processed some accounting functions to include;
invoicing account payable, and account
receivable, manage petty cash, and handle
deposits
● Cataloged and maintained client database
● Train, quote, and execute jobs for the reprographic department
● Utilize the company's online systems to manage
fulfillment, purchasing, and delivery processes.
Travel Coordination:
Meeting and Event
Planning:
Inventory
Management:
Calendar
maintenance:
Customer Service &
Client relations:
Software
Microsoft Office
Windows
QuickBooks
SalesLogics AESOP
Oracle PeopleSoft CRM
04/2006-
05/2008
Senior Administrative Assistant/ Office
Manager
Choice Hotels, Silver Spring, Maryland (now located in Rockville, MD)
● Assisted Sr. Director of Brand Solutions Department, and Manager of Brand Solutions Revenue
● Entered daily contracts, addendums, and account
information in SalesLogix database
● Coordinated and scheduled all office meetings,
special events, and off-site projects
● Purchased supplies and any materials needed for
three (3) subdivision departments
● Supervised five (5) client relation specials for all vendor operations and maintenance requests.
Education
1984/08-
1986/05
Associate of Arts: Early Childhood
Development
University of The District of Columbia
.
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