Front Desk Support
Resume:
Gentlemen, Ladies
It is great pleasure in forwarding my CV for my further application, to provide you the facts of my skills and accomplishments. However, a personal interview would be characterizing more to expose my desire and my capabilities. My specialized career history express my attribution that makes me a valuable employee.
Thank you for your time and consideration, and I am looking forward to your positive response.
Sincerely,
David V. Smith
David V. Smith
Mobile # +263*********
Email: *********.*****@*****.***
Professional Contour
Supervisor for Fuels,Palettes, Forklifts 1St Feb 2024 to 30 June 2024
Probottlers Kashaya- Ruwa
Major Job Duties:
Maintaining Fuel levels/Variances and replenishing when needed
Over Seeing Fuel Attendants, issuance accuracy and safety of issuance
Also over seeing Palettes received,issued and repaired,variances
Maintaining FIV’s against System / Variances
Responsible for forklifts, maintenance and service etc
Over Seeing Daily duty of my Juniors,attendants and drivers
Maintain Stock and stock take done monthly
Assisting in logistics
Reference- Dexter-077*******
Clerk/Admin/Assistant/P.A March 2022 – Present
Aluminium Factory, Harare Zimbabwe
Major Job Duties:
Doing Quotes for Existing Clients and new customers
Assisting in calls, making and receiving calls on behalf of Director
Interacting With project managers on quotes and alterations
Internal and external stock management and stock take/inventory
Initiating strategic goals by gathering relevant business, financial, operations and other services; defining objectives and evaluating outcomes
Setting up quality service standards and achieving customer satisfaction, while adhering to company procedures; resolving quality and service problems; providing system improvement recommendations
Overseeing goods received and dispatch activities; exploring new products to introduce to the
export and local market
Encouraging efficient and ideal standards of delivery for the import to warehouse and export delivery; obtaining suppliers stock inventory by telephone
Reference- Willy Barnard = 077*******
Sales & Management IT Support
Industry Expertise: Sales/Leadership/Service/Supervisor
A multi-skilled, hardworking and experienced Sales Supervisor with a proven track record of leading sales and distribution activities, lending strategic support and leading administrative operations. Realtime experience in
IT support and management, system upgrades and troubleshooting.
Ability to follow standard operating procedures and stringent quality control measures with focus on enhancing service qulaity. Possess a comprehensive understanding of sales strategy development and management techniques, paired with strong experience in warehouse operations, new product development and
market analysis.
Skilled in leading teams to success through motivation, training and development along with performance
review and knowledge sharing.
Core Expertise
Sales leadership: Ability to research, interpret, and develop sales strategies and related procedures to increase revenue, engage in pricing analysis, undertake distribution and develop new products
Support & Development: Supporting the corporate goal through accomplishing sales targets, strengthening operational system and engaging in delivery of quality service
Sales Support: Ability to lead others by example, train and mentor the team to increase sales opportunities, with the ability to quickly resolve operational issues
Research & Analysis: Monitoring the sales and distribution activities, identifying new trends and markets
Service Enhancement: Increasing service standards through issue identification and early resolution, ensuring stringent quality control measures and delivery standards
Professional Strengths
Sales Strategy Development
Client Relationship
Sales Management
New Product Development
Market Research
Customer Service
Distribution Operations
Training & Support
Leadership
Quality Management
Team Management
Accounts Management
Documentation
Issue Resolution
Administrative Action
Professional Contour
Sales Supervisor May 2014 – Dec 2021
Arabian Distributor, Dubai, UAE
Major Job Duties:
Initiating and coordinating sales activities; track client preferences to ascertain focus of sales efforts
Resolving client issues/concerns pertaining to sales and distribution; determining pricing and
discount percentages
Analyzing operational records and reports to project sales and evaluate profitability; contributing to team effort by accomplishing sales targets
Directing, coordinating and reviewing activities in sales, distribution, and accounting, recordkeeping, receiving and shipping operations
Initiating strategic goals by gathering relevant business, financial, operations and other services; defining objectives and evaluating outcomes
Setting up quality service standards and achieving customer satisfaction, while adhering to company’s procedures; resolving quality and service problems; providing system improvement recommendations
Overseeing goods received and dispatch activities; exploring new products to introduce to the
export market
Encouraging efficient and ideal standards of delivery for the import to warehouse and export delivery; obtaining suppliers stock inventory by telephone
Supervisor January 2013 – Apr 2014
Vet Pantry, Johannesburg, South Africa
Major Job Duties:
Initiating and coordinating sales activities; track client preferences to ascertain focus of sales efforts
Provide employees in animal care with information on how to treat the animal, the animals eating habits, nutrition and medical condition and needs.
Direct and supervise the day-to-day activities of subordinate personnel.
Consult veterinarians and assist them in the examination and nursing of animals.
Manage employees and subordinates, working in a team or individually, to maximize their performance and contribution. Schedule their work and activities, give instructions, motivate and direct the workers to meet the company objectives. Monitor and measure how an employee undertakes their responsibilities and how well these activities are executed. Identify areas for improvement and make suggestions to achieve this. Lead a group of people to help them achieve goals and maintain an effective working relationship among staff.
Maintain an overview of all the incoming tasks in order to prioritize the tasks, plan their execution, and integrate new tasks as they present themselves.
Keep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements.
Provide information to customers on how to feed and care for pets, appropriate food choices, vaccination needs, etc.
Respond to and communicate with customers in the most efficient and appropriate manner to enable them to access the desired products or services, or any other help they may require
Command products from relevant suppliers to get convenient and profitable products to purchase.
Monitor animals’ physical condition and behavior and report any concerns or unexpected changes, including signs of health or ill health, appearance, condition of the animals' accommodation, intake of food and water and environmental conditions.
Store Manager (Sales) May 2011 – Dec 2012
CTHENET, Johannesburg, South Africa
Major Job Duties:
Determined annual unit and profit margins by devising marketing strategies; analyzed trends and results
Developed and implemented sales plans, developed field sales strategies and plans and supervised the
sales team
Maintained sales volume, selling price and product mix by keeping current with supply and demand, changing trends and competitors
Scheduled operational sales tasks, followed up on the results achieved; provided training, orientation and mentoring to new staff
Designed and implemented sales strategies and procedures, while making sure employees adhere to the rules and regulations
Other duties included building desktop towers, maintenance and troubleshooting of drivers, hardware & software, maintained software and hardware upgrades/updates
Company :Vodacom Retail – South Africa
Period :January 2011 to April 2011
Position :Manager
Responsibilities :Sale of Vodacom products via walk-in clients and
Telephone
Stock Control
Daily cash-up of sales
Booking in and out of repairs
Check in for warranty on products
Reason for Leaving :Owner sold the shop.
Q Data Training Center
Midrand, Johannesburg South Africa
Assembling of Desktop Towers Hardware and Software Troubleshooting
Educational Qualification, Training & Linguistic Skills
IT and Technology Hardware and Software Skills
Science; Workshop; Fabrication metal works; Geography and art; Mobile tech repairs in hardware and software; Hands-on supervision along-side management in AC/DC electronic industries; Small motor repair
Company :Magnavolt – South Africa
Period :February 2010 to December 2010
Position :Workshop Foreman / Driver
Responsibilities :Services on AC/DC Electric Motors
Rewind on AC/DC Electric Motors
Repairs on AC/DC Electric Motors
Supervisor for 11 employees
SHE Officers
Collection and Delivery of motors
Supervise cleaning and maintenance on
workshop equipment
Preform administrative duties in the office
Collection of money once job is finished, banking
and making out of invoice and jobcard for job done
Completed and collect log sheets for the fleet
Liaise with the clients on complaints – assisting with
front desk, via walk-in or telephonically
Obtain job cards for repairs and services on motors
Responsible for the cleanness of the fleet
Reason for leaving Contract ending
Contact Person :Joe
Contact Number :072-***-****
Company :Trackit - Zimbabwe
Period :March 2007 to June 2009
Position :Control Room Manager
Responsibilities :Supervise day and night shift controllers
Tracking of Heavy and Light Vehicles
Transportation of clients during installation of
Tracking systems
Supervise the installation of tracking systems
Training of controllers
Capturing of incoming and outgoing mail.
Key control of various of sites
Maintaining of office equipment when necessary
Reason for leaving :Immigrate to South Africa
Contact Person :Christopher Jansen van Vuuren
Contact Number :+263*********
Company :Midsec Security – Zimbabwe
Period :April 1998 to January 2007
Position :Security Officer
Responsibilities :Responsible for day and night shift guards In charge of the transportation of the
bullion(bulk bricks of gold)
Monitory of security cameras on the mine
Training of the security guards
Training of security dogs
Assisting in hiring people for different sites
Do general human resource activities while the security
guards are on site
Responsible for safety of guards while on duty.
Reason for leaving :Better job offer
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