Monique Hardiman
323-***-**** *******.***.********@*****.*** Irvine, CA
EXECUTIVE SUMMARY
Motivated medical assistant with strong interpersonal skills and a passion for patient care. Recently trained in medical terminology, patient communication, and office procedures, with a solid understanding of healthcare protocols. Quick to adapt and eager to support healthcare teams in delivering excellent care.
SKILLS
Administrative, clerical, and customer service expertise Knowledge of medical law & ethics, infection control, and business procedures Proficient in medical terminology, EHR systems, and nutrition Skilled in typing, telephone etiquette, and human relations Strong work ethic, reliability, and confidentiality Excellent critical thinking, planning, and problem-solving abilities
EXPERIENCE
Clinical Medical Assistant Intern
Edinger Urgent Care – Santa Ana, CA Nov 2020 – Jan 2021
Assisted in the intake process by greeting patients, collecting their medical histories, and recording vital signs such as blood pressure, heart rate, and temperature, ensuring accurate documentation for efficient patient care.
Supported the medical staff by preparing examination rooms, sterilizing medical equipment, and assisting during medical procedures, contributing to a safe and organized clinical environment.
Managed patient records by updating and maintaining electronic health records (EHR) with thorough and accurate information, ensuring timely and confidential documentation for seamless communication between healthcare providers.
Provided essential patient education regarding post-care instructions, treatment plans, and preventive healthcare practices, offering clear and compassionate guidance to ensure patients understood their health management.
Guest Room Attendant
Element Hotel – Santa Ana, CA May 2022 – Oct 2023
Maintained and cleaned guest rooms to meet high-quality standards, ensuring a comfortable and welcoming environment for guests, and consistently receiving positive feedback regarding room cleanliness and organization.
Managed and restocked hotel supplies, ensuring rooms were fully equipped with necessary amenities and working closely with the housekeeping team to ensure efficient operations.
Reported any maintenance issues promptly to the appropriate department, ensuring timely repairs and following established safety protocols to maintain a safe environment for both guests and staff.
Office Technician
Orange County Social Services Agency – Santa Ana, CA Dec 2020 – Jan 2022
Managed mail sorting, document scanning, and filing, ensuring timely distribution and accurate record-keeping.
Assisted with various administrative tasks, maintaining confidentiality, and organizing documents.
COVID-19 Testing Administrator
Innovated Health Diagnostics – Santa Ana, CA May 2020 – Aug 2021
Administered COVID-19 tests for schools and organizations, ensuring timely and accurate results for all individuals.
Ensured testing accuracy and maintained a safe environment, following all safety protocols and providing clear instructions to all participants.
Education
Medical Assistant Certificate HealthStaff Training Institute Santa Ana, CA