Support Analyst Programming
Resume:
Douglas James Oyen
Orono, MN 55356 ****.*.****@*****.***
PERSONAL SUMMARY
I have over thirty years experience as a computer programmer coupled with a strong financial and
accounting background who I believe would bring a wealth of knowledge and experience to any
organization.
TECHNICAL SUMMARY
PL/SQL, E-Business Suite Applications, SQL, C Language, Pro*C, Jira, Agile, Oracle Forms, Oracle Platform, Unisys Cobol, PC BASED COBOL 74, MICRO FOCUS COBOL, EDI Processing, Suprtool, UNIX Platform, Object Oriented Language and Tools, Business BASIC, C, C++, DOS, IMB PC Compatibles, 3090 Mainframe, and knowledge of Wealth Management or Investment technology.
PROFESSIONAL SUMMARY
Gritter Francona, Inc., Rockville, md – 301-***-****
Sr. Programming Analyst (06/2023-01/2025)
•Responsible for converting Cobol-PL/SQL coded reports to Pro*C language reports. Completed the coding, testing and implementation phases in the life cycle of computer programming.
•Maintained service programs coded in Pro*C that allows users to log into VA maintenance programs.
•Fixed data base refresh process between production or Prod to test production or TestProd.
Health NEW ENGLAND, SPRINGFIELD, ma – 413-***-****
Sr. Programming Analyst (10/2022-01/2023)
•Responsible for the coding, testing and implementation phases in the life cycle of computer programming.
•Performed PL/SQL, Powerhouse and Mainframe COBOL programming/analysis for users of AMISYS software which is Oracle based.
MERIDIAN COOP, NC - 910-***-****
Oracle Support Analyst (02/2019-05/2022)
•Perform programming/analysis for users of an Electrical Coop accounting software package in PL/SQL, E-Business Suite Applications, Oracle forms, Oracle Support Analyst and Mainframe Cobol.
•Provide extensive support for users’ nationwide, ensuring timely repair or problem resolution.
•Converted data in old Daffron software package to current ATS OpenOne software package.
WILSON-MCSHANE CORP., BLOOMINGTON, MN – 952-***-****
Systems Analyst (09/2012-12/2018)
•Perform programming/analysis for users of an accounting software in Unisys Mainframe Cobol and IBM AS400, Oracle Support Analyst and SQL.
•Provide extensive support for users’ nationwide, ensuring timely repair or problem resolution.
•Acted as Computer Operator running jobs and solving problems on a daily basis.
•Worked and became proficient on Mainframe text editor called Cande.
C. MCGEE’S DELI, Minneapolis, MN – 612-***-****
Consultant (01/2011-09/2012)
•Set up electronic billing for customer statements and daily invoices.
•Set up electronic advertising using Twitter and Facebook.
•Facilitated development of new web site.
•Updated in house computer programs.
•Worked with the city to obtain license for new location as well as license at present location for liquor license.
UCARE MN, Minneapolis, MN – 612-***-****
Sr. Programming Analyst (10/2006-01/2011)
•Responsible for the coding, testing and implementation phases in the life cycle of computer programming.
•Performed PL/SQL, Suprtool(SQL) and Mainframe COBOL programming/analysis for users of AMISYS software which is Oracle based.
•Created a work around for not having access to AMISYS source code and created or maintained proprietary code or ‘Surround code’ that functioned along side AMISYS programs.
•Worked extensively with users and outside agencies in the claims and enrollment processes.
•Worked extensively on a conversion from AMISYS 1 to AMISYS Advanced.
•Provide extensive support for UCARE users ensuring timely repair or problem resolution.
Con Agra Foods, Edina, MN - 952-***-****
Programming Analyst (02/2003-10/2006)
•Responsible for all phases of the programming life cycle from systems analysis, design, coding, testing and implementation.
•Performed PL/SQL, E-Business Suite Applications, SQL and COBOL programming/analysis for employee’s using INNATRACK software.
•Provide extensive support for users’ nationwide, ensuring timely repair or problem resolution.
•Respond to requests for support on 24/7 basis when assigned.
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Douglas James Oyen
10705 45th Avenue North 763-***-****
Plymouth, Minnesota 55442 ****.*.****@*****.***
Draves & Barke systems, Eden Prairie, MN – 952-***-****
Programmer - COBOL (06/1998-01/2003)
•Responsible for all phases of the programming life cycle from systems analysis, design, coding, testing and implementation.
•Performed programming/analysis for a reseller of INNATRACK software.
•Maintained software package using COBOL and MICRO FOCUS COBOL.
•Helped maintain the EDI process and went to a week long workshop on EDI processing.
•Generated estimates for customers on new projects or modifications.
•Provided extensive customer support on a daily basis.
SYNERGISTICS SOFTWARE SYSTEMS, Edina, MN – 952-***-****
Programmer/Analyst (04/1994-06/1998)
•Performed programming/analysis for a reseller of four different accounting packages: MAS90, Solomon, SOAP and Job Opts.
•Programmed using Business BASIC on UNIX and DOS platforms, and with Providex, a GUI version of Business BASIC.
•Worked with customers to build specifications and bids on custom modifications.
•Provided support and troubleshooting over the phone.
Minnesota Horse & Hunt Club, Prior Lake, MN
Accounting Manager (01/1990-09/1992)
•Managed all aspects of accounting for private organization with average revenues of $2 million.
•Prepared and reconciled daily sales and weekly accounts payable/receivable reports.
•Maintained full payroll functions for 60 salaried and hourly employees, including preparation of bi-weekly/monthly/quarterly reports for government Total Financial Reports.
•Prepared balance sheets and income statements.
•Assisted with and participated in weekly Department Manager meetings.
Selected Accomplishments:
Played vital role in bringing organization from a $250,000 loss in 1989 to a projected $30,000 profit in 1991.
Significantly facilitated management’s decision-making abilities through development and implementation of daily/monthly accounting functions on Lotus 1-2-3, which allowed more timely, accurate reports.
United Interiors, Inc., Minneapolis, MN
Controller (09/1987-01/1990)
•Performed accounting activities for building contractor firm with annual sales of $3 million.
•Conducted payroll, accounts receivable/payable, and financial statements.
Cargill, Inc., Minneapolis, MN
Staff Accountant (07/1981-09/1987)
•Prepared profit and loss statements for Metals Division and for additional commodities.
•Mastered microcomputer applications and served as resource for others.
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Douglas James Oyen
10705 45th Avenue North 763-***-****
Plymouth, Minnesota 55442 ****.*.****@*****.***
EDUCATION
Brown Institute, Minneapolis, MN
Certificate in Computer Programming, February 1994.
Languages: C++; COBOL; RPG Ii; PASCAL; BASIC; Database; Assembler. GPA: 4.0.
University of Minnesota, Minneapolis, MN
Extension courses. Completed 75% of credits for Bachelor’s degree in Accounting and Computer Science. Courses included: Fortran, COBOL, RPG II.
St. Joseph’s College, Rensalear, IN
University of Minnesota-Crookston Junior College, Crookston, MN
Completed 3 years with major in Computer Science.
REFERENCES:
Julie Mann, Gritter Francona 731-***-****
Mark Kirchdoerfer, Meridian Coop 910-***-****
Brett Hanson, Plymouth, MN 952-***-****
Contact this candidate