Christina Dietrick
Results-Driven Leader Dedicated to Optimizing Pharmacy & Data Entry Operations
Avonmore, PA 15618
***********@*****.***
Dana Heil
Human Resources/ Office Manager
Premier Plastic Surgery, PC
1400 Perry Highway
Wexford, PA 15090
Dear Dana:
I am currently seeking a challenging career opportunity as a receptionist and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include over 15 years of experience providing leadership and support within fast-paced pharmaceutical environments. I have effectively applied my skills and knowledge toward developing and implementing process improvements aimed at boosting the efficiency, accuracy, and quality of data entry for prescriptions, refills, and orders. In addition to my talent for data entry, I am experienced in staff supervision, aseptic techniques, and inventory control. I offer dynamic communication and interpersonal relation skills and am highly effective in planning and coordinating workflow and managing time to maximize productivity and efficiency.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your operations, and look forward to interviewing with you in the near future.
Sincerely,
Christina Dietrick
Christina Dietrick
Results-Driven Leader Dedicated to Optimizing Pharmacy & Data Entry Operations
Avonmore, PA 15618 724-***-**** ***********@*****.***
Profile of Qualifications
Highly accomplished Patient Service Representative eager to contribute 15+ years of experience in Pharmacy Data Entry, Staff Supervision, and Prescription Management toward maximizing an employer’s success
Expertise in processing and filling prescriptions in accordance with quality standards, productivity guidelines, and State Board of Pharmacy Regulations
Strategically prioritize, coordinate, and manage multiple projects to achieve on-time and high-quality goals
Dynamic communication and interpersonal relation skills with a continual commitment to discussing unclear or rejected prescriptions with appropriate healthcare facilities or physicians
High level of professional integrity instrumental for maintaining confidential records of patient profiles
Offer an in-depth understanding of aseptic techniques, compounding, IV admixture, inventory control, pharmacology, pharmacy administration, and pre-packaging medication
Technology savvy, with proficiency in Iemphsys, Citrix, Office Skype, FedEx Shipping, CareViz, MSD Onetrack, CPR+, Workday, Microsoft Teams Systems, NexGen System, ECT, AccuDose, Docutrax, AS400, Point Click Care, EZ Mar, AOD, TCG1, ADS, Matrix, and MPS systems
Professional Experience
Option Care 2016 – Present
Patient Service Representative
Serve an integral role as Data Load Team Leader with the responsibility of maintaining records of patient demographics, lab results, and medication profiles
Control ordering and inventory to maintain optimal stock levels of supplies and specialty drugs
Actively assist physician and other medical professionals with administering patient IV therapy, antibiotics, TPN, and specialty infusion medication
Perform physical inventory counts to ensure medication and supplies are in compliance with requirements
Proficiently analyze patient insurance data to verify coverage for treatment
Oversee the delivery of high-quality patient care from admission to discharge
PharMerica 2013 – 2016
Lead Pharmacy Data Entry Technician
Strategically coordinated, planned, and managed department schedules, assignments, and tasks
Offered the necessary resources and training for new hires to succeed in meeting department objectives
Safely administered patient prescriptions and medication in accordance with doctor orders
Maintained accurate and updated records of patient profiles and suspense files
Efficiently processed cycle files, prescriptions, and refill requests for CIII-CV prescriptions and Personal Care patient prescriptions in a timely fashion
Handled a high-volume of phone calls with facilities to clarify physician orders
Produced in-depth reports that highlighted high-cost medication usage
Remained in constant contact with facility staff to communicate formulary interchanges or patient updates
Rite Aid Pharmacy 2012 – 2013
Pharmacy Technician
Reviewed and processed patient prescriptions within time-sensitive deadlines
Played a vital role in ensuring the seamless intake operations of patients / customers in the fast-paced setting
Worked collaboratively with the Pharmacist in counting medications, creating patient profiles, billing insurance companies, and clarifying patient prescriptions
Maintained appropriate stock levels of pharmacy inventory
Labeled and compounded patient prescriptions based on management orders
Accurately entered pharmacy calculations and deliveries into the database system
Christina Dietrick 724-***-**** Page 2
Professional Experience Continued
Walgreens Pharmacy 2012
Student / Extern
Processed prescriptions while adhering to regulations and company guidelines
Regularly updated patient profiles, prescriptions, and orders in the computer system
Proactively identified and addressed outdated medication
PharMerica 2012
Student / Extern
Leveraged experience to pre-pack medication, refill prescriptions, and manage release labels
Excela Health Westmoreland 2004 – 2007
Pharmacy Technician II
Safely prepared and delivered medications and IVs to different floors
Diamond Pharmacy Services 2003 – 2004
Prison Data Entry Technician
Displayed a friendly and professional demeanor when addressing caretaker or facility inquiries regarding prescriptions, patient profiles, or medication orders
Additional Work Experience
Grower’s Helper / Caretaker, Yoder Brothers, Inc. / Green Leaf Homer City Facility
Cook / Waitress / Bartender, Mosey Inn
Education & Professional Development
PAC Committee for Pharmacy Technician Program, Sanford Brown
Pharmacology for Technicians, LATV
Perfect Attendance & Top of the Class
Practical Nursing, LATV