SONIA N. SINDAB
954-***-**** ********@*****.***
EDUCATION
BARRY UNIVERSITY, Miami, Florida Paralegal Certificate EXPERIENCE
“Fully Remote” BOSTON NATIONAL TITLE, Charlotte, NC September 2024 – February 2025 Closing Specialist (all U.S. Markets)
- Prepared, reviewed closing statements, coordinated and scheduled closing with all parties.
- Served as a primary point of contact for clients, real estate agents, lenders and other parties involved in the closing process.
- Reviewed signed closing packages and delivered to all applicable parties required to review and provide approval for funding and disbursement.
- Ensured compliance with all state and federal regulations while maintaining an up-to-date knowledge of changing real estate laws and regulations.
- Performed in-house staff and offshore teams training and other duties as directed by management.
“Fully Remote” FIRSTSERVICE RESIDENTIAL, Dania Beach, FL February 2024 –September 2024 Customer Care Associate, Tier II
- Answered inbound and generated outbound calls in response to customers’ needs.
- Responsible for maintaining and providing a high level of professionalism while addressing upset homeowners, renters, realtors, management companies and vendors.
- Ability to handle confidential information while using discretion to assist customers with their immediate concerns.
- Research, identify, and analyze discrepancies and recommend clear solutions, while building customer confidence by actively listening and providing empathy when needed.
- Interact successfully with all levels of management, homeowners, renters, realtors and vendors via telephone or email.
- Ensure all customer contacts are handled in accordance with established procedures.
- Review and assist with inquiries relating to ledgers, payments, assessments, violations, resolutions and disputes. EQUITABLE TITLE, Clermont, FL July 2023 – February 2024 Processor / Post Closer
- Opening, closing and canceling orders in various systems.
- Ordered Title, surveys, estoppels, including payoffs for mortgages, solar panels (UCCs), contractors and tax liens.
- Review lender loan requirements for funding. disbursing and shipping of closing documents.
- Reviewed deeds and other legal documents prior to e-filing and recording in the Public Records.
- Knowledgeable in real estate law and title escrow curative procedures.
- Conduct daily deposits of both escrow and operating funds.
- Ability to handle the signing of buyers and sellers at Closing table.
“Contract Work” FIRST AMERICAN, Lake Mary, FL May 2023 – July 2023 Foreclosure Coordinator
- Provided administrative assistance to the Director of Foreclosure Operations and Foreclosure Team.
- Reviewed and gathered information relating to foreclosure documentation.
- Reviewed real property conveyance and encumbrance documents.
- Preparation of Reinstatement Quotes in both English and Spanish.
- Assisted on multiple projects to meet deadlines using multiple applications.
“Fully Remote” OS NATIONAL LLC, Duluth, GA May 2021 – November 2022 Escrow Officer (Arizona and Neveda Markets)
- Coordinate and manage the closing process, ensuring all necessary documents and approvals are in place.
- Review and verify closing documents for accuracy and completeness, including contracts, titles, and loan agreements.
- Collaborate with internal teams, clients, lenders, real estate agents, attorneys, and other parties to facilitate smooth closing.
- Ensure compliance with all legal, financial, and regulatory requirements throughout the closing process.
- Manage closing schedules and deadlines, providing regular updates to all parties involved.
- Assist and support other internal departments including accounting and administrative duties as assigned.
“Fully Remote” BOSTON NATIONAL TITLE, Charlotte, NC September 2020 – May 2021 Closing Specialist (all U.S. Markets)
- Prepared and reviewed deeds, mortgages, declarations, and other legal documents.
- Ensured proper handling of all funds and closings.
- Prepared Preliminary and Final CDs, along with Preliminary and Final Settlement Statements.
- Interaction with in-house departments to resolve any issues or conflicts associated with the transaction.
- Understand the title and settlement rules and regulations for various states.
- Participated in educational opportunities to ensure personal growth and employee compliance.
“Hybrid” FLORIDA TITLE & ABSTRACT, Celebration, FL January 2018 – July 2020 Escrow Manager
- Supervised, coached, and developed staff reviewing expectations, policies, and procedures.
- Reviewed and approved all aspects of commercial and residential real estate purchase and sale closings.
- Addressed and resolved any issues or discrepancies that may have arisen during the closing process.
- Maintained detailed records of all transactions, ensuring proper documentation for auditing and compliance purposes.
- Reviewed and approved settlement statements, escrow closing letters, zoning/governmental compliance letters, UCCs, Judgement searches, entity authority documents (corporate resolutions), good standing certificates, estoppel letters from lienholders, tenants, and other parties. RAS TITLE/ROBERTSON, ANSCHUTZ & SCHNEID, P.A., Boca Raton, FL May 2013 – April 2017 REO Specialist II / Eviction Paralegal
- Responsible for processing all aspects of a REO closing transaction; from Certificate of Title through disbursement.
- Reviewed contracts, title commitments, leases, lien letters, HOA and Condominium Association documents.
- Prepared and proofread legal documents including eviction packages, deed in lieu, answers, pleadings, motions, agreements and writ of possessions.
- Drafted billing invoices, legal correspondence, notices and letters of demand.
- Reviewed Circuit Court, County Courts and Bankruptcy Court dockets throughout the State of Florida,
- Scheduled and coordinated appointments, hearings, depositions, and meetings for attorneys and clients.
- Prepared Post Foreclosure conveyances from Servicers to Investors (FNMA, FHLMC, FHA and VA). JENNINGS & VALANCY, P.A., Ft. Lauderdale, FL November 2009 – March 2013 Commercial Litigation Paralegal
- Assisted in all phases of the foreclosure process (Complaint through Final Judgement).
- Managed calendars, scheduled meetings and coordinated status of service, judicial deadlines, inspections, hearings, mediations, depositions, and conference calls.
- Drafted and prepared legal documents, motions, pleadings, demand letters, contractual documents, notices, affidavits, interrogatories and release of liens.
- Performed legal research, reviewing public records, bankruptcy and foreclosure dockets.
- Assisted with evictions, reviewing of leases, contracts, and tenant disputes.
- Organized and maintained case files, ensuring all documents followed court rules and deadlines. SKILLS
Zendesk
RITA
Soft Pro
Closer’s Choice
RamQuest
Yardi
E-Closing
Microsoft Office
Teams
Slack
Help Scout
Citrix
Landtech
Best Case
ResWare
Lexis/Nexis
Display Soft
Five9
LPS
PACER
Help
Scout
Zoom
Certified
Insperity
Calabrio