Human Resources Resource

Tanya Smith, MBA

HUMAN RESOURCES PROFESSIONAL:

BEST PRACTICES ORGANIZATIONAL DEVELOPMENT STRATEGIC PLANNING Human Resource Professional with over 16 years of experience leading HR teams and driving organizational development. Demonstrates a visionary approach in diversity and inclusion, talent acquisition and strategic planning, with a proven record of enhancing recruitment efficiency and employee satisfaction. Skilled in leveraging HRIS software and implementing data driven strategies to optimize workforce management, fostering a culture of high performance and engagement.

EXPERIENCE:

Division Human Resource Director – BNSF Railway April 2022 – Present Chicago, IL

• Responsible for leading a team of HR professionals and overseeing recruitment, onboarding, Talent Management, and employee relations.

• Closely monitor hiring plan and partnering closely with leadership on workforce and succession planning, ensuring alignment with organizational goals.

• Facilitate training sessions on HR policies, employee development, and compliance with labor laws.

• Actively investigate employee relations complaints and violations of company policies.

• Responsible for leading change management initiatives involving organizational restructuring and process improvements.

• Serve as a strategic partner to senior leadership team providing guidance on HR matters that impact business operations and growth strategies.

• Direct HR operations for multiple locations and business segments on the division.

• Develop and implement strategic HR initiatives to support company goals and objectives. Sr. Field Human Resources Business Partner – NFI February 2019 – April 2022 Chicago, IL

• Developed and implemented strategic HR initiatives to support company goals and objectives.

• Oversaw the full cycle recruitment process, including sourcing candidates, conducting interviews, and negotiating job offers.

• Facilitated training sessions on HR policies, employee development, and compliance with labor laws.

• Collaborated with department managers to identify staffing needs and develop workforce planning strategies.

• Managed employee relations issues by conducting investigations, resolving conflicts, and ensuring compliance with employment laws.

• Acted as a strategic partner to managers, guiding and supporting decisions.

• Cultivated excellent working partnerships with key stakeholders to ensure HR and senior management within corporate functions and three business units were fully always informed.

• Served as a strategic partner to senior leadership team, providing guidance on HR matters that align with business objectives.

• Collaborated with legal counsel to ensure compliance with employment laws and regulations. Mobile: 773-***-**** ***************@*****.***

Regional Human Resources Manager – CTDI May 2017 – December 2018 Joliet, IL

• Cultivated excellent working partnerships with key stakeholders to ensure HR and senior management within corporate functions and three business units were fully always informed.

• Led recruitment efforts by sourcing, screening, and selecting top talent to meet staffing needs.

• Implemented performance management programs to drive employee engagement and improve productivity.

• Lead and managed the HR department, overseeing recruitment, onboarding, Talent Management, and employee relations.

• Ensured compliance with local labor laws and regulations across all locations in the region.

• Analyzed workforce data to identify trends, patterns, and areas for improvement in talent acquisition and retention strategies.

• Partnered with senior management to develop workforce planning strategies based on business forecasts and growth projections.

• Designed training programs focused on enhancing managerial skills resulting in improved team performance.

• Conducted exit interviews analyzing feedback data leading to implementation of retention initiatives reducing turnover by 20%.

• Managed employee relations, including conflict resolution, performance management, and disciplinary actions.

• Facilitated training sessions on HR policies, employee development, and compliance with labor laws.

• Assisted in the development and implementation of HR policies and procedures. Senior Human Resources Manager - Wyndham Worldwide July 2015 – May 2017 Chicago, IL

• Served in an advisory role to management on sensitive matters involving performance management, progressive discipline, and termination.

• Collaborated with executives and line managers to proactively implement strategies related to staffing, talent development, and employee engagement.

• Managed HR vendor relations.

• Championed employee engagement initiatives; designed to capture the company's diverse population.

• Lead implementation of the engagement survey for the organization, and counseled leaders on how to understand and act on survey results.

• Liaised with union representatives regarding grievances and negotiations.

• Managed HCM data and reporting via Workday.

Human Resources Manager – Gerresheimer Glass Inc. January 2013 – July 2015 Chicago Heights, IL

• Successfully implemented a new HRIS system (ADP - HRB) in October 2014.

• Liaised with union representatives regarding grievances and negotiations.

• Developed and implemented HR policies, procedures, and programs to ensure compliance with legal requirements and company standards.

• Served as a strategic partner to senior leadership team providing guidance on HR matters related to organizational growth and development.

• Managed successful resolution of employee relations issues, minimizing legal risks for the company.

• Facilitated training sessions on HR policies, employee development, and compliance with labor laws.

• Coordinated employee recognition programs to foster a positive work environment and boost morale.

• Facilitated organizational change initiatives by providing guidance on restructuring efforts or implementing new systems/processes.

• Maintained accurate employee records in compliance with state and federal regulations.

• Managed full-cycle recruitment process including sourcing, screening, interviewing, and onboarding of new employees.

Senior HR Generalist - National Restaurant Association October 2009 – December 2012 Chicago, IL

SKILLS:

HR Strategy Development

Talent Acquisition and Retention

Compensation and Benefits Management

Employee Relations and Conflict Resolution

Performance Management

Training and Development

HR Policy and Compliance

Leadership and Team Building

Labor Relations

ACADEMIC AND PROFESSIONAL ACHIEVEMENTS & ASSOCIATIONS:

Master of Business Administration, Business Administration Keller Graduate School of Management

Chicago, IL

Bachelor of Administration, Business Administration Kentucky State University Frankfort, KY

Society Human Resource Management (SHRM)

Chicago Chamber of Commerce

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