Hospitality Management

Location:

Salary:

800

Posted:

April 22, 2025

Blessed Manfred Tava

***************@*****.***

PROFESSIONAL SUMMARY

Results-driven and versatile hospitality professional with a unique blend of technical and business skills.

Holding diplomas in Tourism and Hospitality Management, Computer Networking, and Business

Administration, possess a comprehensive understanding of hospitality operations, IT infrastructure, and

business principles. With certifications in Alcoholic Spirits, Wines and Advanced Waiter Training, excel in food

and beverage service, event planning, and customer relations.

KEY COMPETENCIES

Vv Customer service and relations 7 Knowledge of hospitality industry /“ Understanding of food and

communication standards and practices hygiene regulations

v Problem solving and conflict /v Familiarity with point-of-sale vv Knowledge of wine, spirits, and

resolution systems and hospitality systems cocktails

v Adaptability and flexibility Time management and organisation / Event planning and coordination

PROFESSIONAL EXPERIENCE

Rocklands Darts Club Hatfield Jan 2016 - Aug 2018

Barman and Maintenance Supervisor

Ensured seamless facility operations,reduced maintenance downtime and boosted bar sales through

innovative promotions.Focused on safety protocols and customer satisfaction.

Rocklands Darts Club Hatfield

Manager Aug 2018 - Present

Recruite and train staff while overseeing inventory management and ensuring compliance with health and

safety regulations . Deliver exceptional customer service, develop innovative drink menus, and organizing

events to enhance guest experiences.Manage budgets, analyze sales data, and control expenses

effectively. Maintain relationships with suppliers and stay updated on industry trends, ensuring a high-quality

offering that drives customer loyalty and satisfaction.

EDUCATION & CERTIFICATIONS

irefighting and Shipboard Safety

Diploma in

Diploma in Tourism and hospitality management

Diploma in Operations Management

Diploma in Computer Networking

Certificate in Graphic design and Digital Marketing