Scrum Master Project Manager

ADEDOYIN ‘DEE’ ONITIRI-SHAW SAFe, PMP, BA.

Fulshear, Texas 77441 609-***-**** ******************@*****.*** www.linkedin.com/in/adedoyin-dee-o-53704522a

CAREER SUMMARY

Results-driven SAFe Certified Advanced Scrum Master, Kanban Lead, and Agile Coach with 9+ years of experience driving Agile transformations and leading cross-functional delivery teams across IT, Finance, Logistics, Software, and non-software environments. Skilled in Scrum, Kanban, SAFe, XP, Lean, and DevOps, with hands-on expertise in API integrations, data platform migrations, Generative AI tools, and Agile product delivery. Also well- versed in Waterfall and Lean Management.

Recognized for guiding organizations to higher levels of Agile maturity by designing and implementing team alignment strategies, leadership development programs, and scaled delivery models. Proven ability to lead complex programs from project to product mindset, foster servant leadership, and align teams with strategic business goals.

Adept at facilitating PI Planning, Release Planning, Backlog Prioritization, and Agile Portfolio Management in scaled environments. Skilled in coaching high-performing teams, scaling Agile frameworks, and driving continuous improvement in dynamic, fast-paced organizations. EDUCATION & CERTIFICATIONS

• SAFe 6 POPM (Product Owner/Product Manager)

• Project Management Professional (PMP)

• SAFe 5 Advanced Scrum Master

• SAFe Agilist

• Professional Scrum Master I (PSM I/ CSM)

• Generative AI for Project Manager

• OSHA 30 – General Industry

• Bachelor of Arts (B.A) Mass Communications

TECHNICAL COMPETENCIES/TOOLS

Agile Frameworks Scrum, SAFe (LPM, ARTs, Solution Trains), Kanban, XP, Lean, DevOps Agile Practices Facilitation, User Story Mapping, Backlog Health, Customer Journey Mapping, Dashboard Creation, Agile Maturity Assessments, Value Stream Management, Team Topology, Lean Portfolio Management, Enterprise Transformation Leadership & Culture Agile Coaching, Servant Leadership, Team Empowerment, Psychological Safety, Mentoring, Conflict Resolution Project Management Jira, Confluence, Azure DevOps, Jira Align, Servicenow, Rally, Planview Agileplace, MS Project, Trello, Clarity Metrics & Reporting Burndown, Burnup, Velocity, DORA, Flow Metrics, OKRs, KPIs, Power BI, Tableau DevOps & Technical Acumen DevOps Practices, CI/CD, Cloud Pipelines, AWS, Jenkins, Databases, Data Migration, Cloud Automation, Event- driven Architecture, API Integration, SQL basics, Data Analytics, Requirements Elicitation & Documentation Strategic Alignment Workflow Visualization, Roadmap Planning, Agile Governance, Compliance, Stakeholder Communication, Dependency Management, Release and PI Planning

ERP & CRM Salesforce, Workday, Dynamics 365

Emerging Tech & Innovation Generative AI (GenAI), Prompt Engineering, Machine Learning, AI-Augmented Productivity Tools Collaboration Tools Miro, Mural, MS Teams, Zoom, Webex, Confluence, SharePoint, Slack, Trello, Azure DevOps (ADO) PROFESSIONAL EXPERIENCE

Senior Scrum Master/ Agile Project Manager

Guidehouse Inc. January 2024 – Till Date

• Leading Agile teams through full SAFe delivery cycles, facilitating ceremonies including Daily Standups, PI Planning, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives to drive continuous improvement.

• Managing and prioritizing the product backlog by creating, refining, and organizing user stories to ensure alignment with business goals and customer value.

• Evangelizing the use of Generative AI tools and prompt engineering to improve team efficiency and accelerate innovation.

• Defining and articulating complex technical solutions, including event-driven architectures, API integrations, cloud-based data pipelines, machine learning models, and real-time analytics.

• Driving DevOps and CI/CD best practices to streamline software delivery and enhance product quality.

• Aligning internal teams and external partners with the client’s Lean Portfolio Management (LPM) strategy, ensuring delivery consistency and business alignment.

• Removing blockers and enabling the successful delivery of high-impact technical product initiatives.

• Facilitating cross-functional collaboration to improve transparency, communication, and teamwork across departments.

• Ensuring regulatory compliance by incorporating CMS and industry standards into technical product requirements and specifications.

• Making strategic decisions on complex technical challenges, influencing broader departmental strategies, and exercising leadership autonomy.

• Tracking and analyzing Agile metrics such as velocity and cycle time to improve team predictability, productivity, and performance.

• Utilize Release Insight and other management tools to monitor project status, risks, and dependencies.

• Facilitating release and roadmap planning meetings, capturing key milestones and blockers Senior Scrum Master/ Lean Agile Practitioner

Jack Henry May 2022 – December 2023

Project 1: Development and Deployment of Symitar Episys Business Solution for Fannie Mae Partners Project 2: Custom Tools Integration, Operational Support for Large Credit/Loan Migration Effort and Upgrades of the Online Web Interface for Credits Union/ Mortgage Providers

• Led cross-functional Agile teams to deliver high-value products on time and within scope by cultivating strong team dynamics, collaboration, and alignment with business goals.

• Facilitated core Agile ceremonies (Sprint Planning, Standups, Reviews, Retrospectives, Refinement) across multiple teams, improving cadence, accountability, and team velocity.

• Coached Product Owners and Tech Leads to enhance backlog refinement and prioritization, resulting in improved backlog health and delivery predictability.

• Championed the adoption of Generative AI tools and prompt engineering, increasing ideation speed and team efficiency by streamlining repetitive tasks and brainstorming.

• Drove Agile maturity by coaching teams on Lean-Agile principles, scaling practices, and continuous improvement frameworks.

• Identified and resolved blockers and cross-team dependencies, reducing delivery risks and increasing sprint commitment reliability.

• Leveraged Agile project management tools (Azure DevOps) to track progress, manage risks, and generate actionable flow and DORA metrics.

• Built visual dashboards for real-time reporting on sprint/release progress, milestones, and team health, enhancing transparency for stakeholders and leadership.

• Enabled successful transitions from traditional project management to a product-focused delivery model, driving ownership and customer-centric delivery.

• Monitored outcome-based metrics (DORA, Flow Efficiency, Cycle Time, Throughput) to assess delivery health and optimize team performance.

• Facilitated Working Agreement sessions, resulting in clearly defined team norms, Definition of Ready/Done, and improved team cohesion and alignment.

• Consistently delivered on key milestones and release objectives, meeting or exceeding stakeholder expectations without project delays.

• Represented teams in Scrum of Scrums and Release Planning, ensuring alignment, impediment resolution, and progress visibility at the program level.

Scrum Master/ Snr. Associate Program Manager

PNC Bank (July 2019 – May 2022)

Project 1: PNC BANK - Development and Deployment of Personalized Savings, Loans application platform Project 2: PNC BANK – Platform Resilience and Upgrades of the Online Web Interface for Improved Customer/User engagement and Increase in Sales

• Facilitated all Agile ceremonies, including product backlog refinement, sprint planning, daily stand-ups, backlog grooming, sprint reviews, retrospectives, release planning, demos, and Scrum-of-Scrums.

• Supported the Program Manager and product management leadership with budgeting, roadmap development, and resource planning for the Agile Release Train.

• Coached, trained, and mentored multiple Agile teams, enhancing their Agile maturity and enabling the delivery of a first-in-class product.

• Guided teams in maintaining tool discipline and effectively managing JIRA, Confluence, Slack, BigPicture, and Roadmap plugins for tracking and cross-team alignment.

• Regularly produced reports and metrics that drove team improvements and increased visibility across the organization.

• Ensured the on-time, on-budget delivery of high-quality work while managing timelines and escalating operational and resource constraints as needed.

• Facilitated discussions to promote inclusive decision-making, risk mitigation, and conflict resolution.

• Reduced average project cycle time by 15%, generating a net savings of $2.5 million.

• Improved customer satisfaction by 28%, exceeding the goal of 15% a full year ahead of projections.

• Tracked dependencies and risks, ensuring efficient value delivery across teams. Scrum Master/ Agile Coach

Wayfair Inc (December 2016 – June, 2019)

Project 1: WAYFAIR - Enhancement of the Web Interface for Improved Customer/User engagement and creation of new product features, special sales events campaigns

Project 2: WAYFAIR - Data Migration/Integration from Partners portal with zero business disruption

• Facilitated agile practices and scrum ceremonies (stand-ups, demos, retrospectives), road mapping, backlog management (definition, grooming, prioritization), sizing and task estimation and velocity tracking to the team and stakeholders.

• Creatively introduced and assisted in agile transition, adoption, discovering and exploring what best works for the team, and to increase agile maturity.

• Worked with multiple scrum teams to ensure cross-team collaboration that results in high quality, low impact releases

• Coached, partnered the PO on backlog refinement, sprint planning, crafting good user stories with INVEST Criteria and best practices to align teams with the product vision, sprint goals, and other necessary information

• Coached, mentored, organized workshops and training session for team and stakeholders to further improve agile values, principles, and practices.

• Championed continuous improvement activities to reduce waste and increase productivity; coach organization to conduct continuous improvements events

• Recommended appropriate updates and review of metrics and measurement for both the team and broader transformations, track dependencies, risks, feedbacks to the organization for faster value delivery

• Resolved conflicts, build alignment, and influenced senior leaders, stakeholders to create a pathway to adoption

• Reduced online product order processing to delivery time from 8 days to 3 days and improved customer satisfaction from 43% to 92%.

• Built a trusting and safe environment where problems were raised without fear of blame, retribution, or being judged, with an emphasis of problem solving.

• Fostering an environment of collaboration within the teams that allows for open dialogue, managed teams progress, and productive solutions for resolving conflicts and reduction of waste

• Created visual dashboard and metrics to track performance and business goals delivery. Project Manager II /Customer Insight Analyst

Imperial Integrated (November 2015 – September 2016)

• Created and managed roadmap that led to continuous improvement and deepening understanding of customers and market needs.

• Worked closely with R&D and Operation to itemize important customer pain points.

• Prepared communications and makes presentations on system enhancements and/or alternatives. Works under the direction of a board project manager.

• Gathered business requirements from business users and designed test scripts as per business requirements documents (BRD).

• Audited the quality of reports submitted by analysts and provided related coaching and support and mentored new staff in the unit.

• Helped the teams to continuously reflect and improve, becoming more effective in their roles and delivery business outcomes

• Supervised data flow improvement for accurate data governance and monitoring for decision making

• Conducted consumer/user behavior research and suggested customer needs to the organization that resulted in 3 new product development and business opportunities for users.

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