Qa Analyst Digital Marketing

POLLY KABIR

Digital Producer - QA Analyst

Brooklyn, NY, 11208 646-***-****

**********@*****.*** https://www.linkedin.com/in/polly-kabir-935635106/

Experienced in manual and automated testing with a deep understanding of SDLC, STLC, and methodologies such as Agile, Scrum, and Waterfall. Proficient in functional and system integration testing on various mobile devices and web applications. Expertise in creating test plans, test cases, scripts, scenarios, and detailed reports. Skilled in various types of testing including black box, smoke, functional, positive/negative, boundary integration, regression, database and user acceptance. Strong analytical skills with an eye for detail in requirements analysis and test case writing. Proficient in all MS office tools, web-enabled applications design, implementation with strong multitasking ability.

PROFESSIONAL SUMMARY:

•Proven expertise in analyzing and understanding business requirements and translating these into test cases and test scripts.

•Extensive experience in Black Box, Smoke, Functional, Positive, Negative, Boundary, Integration, Regression, Database, User Acceptance, System, GUI, Compatibility, End-to-end, Performance, Stress, Volume Testing.

• Experience with Page Object Model using Web Driver with Java.

•Used Java and TestNG test framework to write functional test.

•Strong experience in email testing for digital marketing product.

•Have an eye for details while analyzing requirement, writing test cases and testing the application.

•Expert with all aspects of test automation like functional, regression, performance, stress

•Extensive experience in all MS office and MS Windows operating systems, designing, and implementing web-enabled and enterprise client/server applications with various software tools in various architectures.

•Experienced in Knowledge of Email Service Providers / Marketing Automation platforms and email rendering tools (Litmus / Email on Acid). Understanding of HTML, URL redirects and query string/tracking parameters.

•Strong analytical skills, ability to multitask in fast paced environment & display flexibility.

•Skilled in coordinating cross-browser and manual regression testing across teams.

•Proficient in test management tools such as TestRail and Xray.

•Hands on experience with cypress and JavaScript to optimize test coverage.

•Prepared regular Status Reports to communicate quality assurance activities to manager

Work Experience:

Senior QA Analyst

Rapp Omnicom Company New York Feb 2025-Present

Review and verify the accuracy of email content, including text, images, alt and title tags, and dynamic content.

Collaborated closely with product owners, developers, and to ensure timely and quality releases.

Mentored junior QA team members on best testing practices and tools.

Participated in daily stand-ups, sprint planning, training and team presentations.

Performed cross-browser compatibility testing on Chrome, Firefox, Safari, and Edge.

Maintained test documentation and supported UAT with internal business teams.

Used Workfront for logging issues and tracking issues. Along with Kanban for project management tool.

Designed and developed comprehensive test plans and detailed test cases.

Created and maintained defect reports, tracked issue resolution, and documented all relevant QA deliverables throughout the software development lifecycle.

Review and verify the accuracy of email content, including text, images, alt and title tags, and dynamic content.

Performed PDF testing on Figma.

Test and verify the rendering of emails across various devices, email clients, and browsers. Ensure emails are responsive and display correctly on desktop, mobile, and tablet devices.

Identify, report and track the resolution of rendering issues via defined agency process.

Verify that all links within emails are functional and direct to the correct destinations. Ensure tracking parameters are correctly implemented for analytics and reporting purposes.

Develop and document QA processes. Develop checklists and test cases. Document findings.

Generate and share QA reports with relevant stakeholders to ensure transparency and to facilitate improvement.

Work closely with agency team to understand campaign requirements and ensure quality standards are met. Provide clear and detailed feedback on QA findings and collaborate on solutions as needed.

Authored detailed test cases and executed manual testing across web and mobile apps.

Digital Producer - QA Analyst Oct 2024 – Jan 2025

Bloomberg New York

●Automated test scripts development and execution for functionality, regression, and cross-browser compatibility using Selenium.

●Designed and implemented automation framework e.g. TestNG, page Object Model, data-driven Testing to improve test maintainability and reliability.

●Perform manual testing for user interface and mobile app issues across devices and browsers.

●Conduct performance and accessibility tests using Lighthouse and Axe to optimize site speed and ensure WCAG 2.0 Level A and Level AA standards.

●Continuous reporting, documenting and tracking of defects and technical issues using defect tracking and project management tool. e.g. JIRA, confluence etc.

●Identified and executed process improvements to optimize the efficiency of digital content production.

●Expertly resolved complex system bugs promptly, improving performance and reliability.

●Applied expertise in test case design during the QA process, resulting in smoother deployment of digital productions

●Work with multiple teams throughout the organization and support both QA and non-QA related activities.

●Applied strong attention to detail in tracking, analyzing, and reporting on digital product performance

●Provide guidance on technical SEO and website performance to improve digital user experiences and raise website Lighthouse and Core Web Vitals scores.

●Help manage, develop, and improve processes within the team, such as helping define QA expectations for product managers and engineers, work closely with developers and project owners and handle multiple priorities simultaneously.

●Conducted cross-browser and cross-platform testing to validate user experience across multiple browsers and platforms.

●Provided mentorship to colleagues in the development and implementation of digital strategies, enhancing product quality and customer satisfaction

QA Engineer In Test Jun 2019 - Aug 2024

The Knot Worldwide XO Group New York

●Experienced in writing automated tests for web applications and mobile using frameworks like TestNG, Mocha.

●Automated test scripts with Selenium, java, Cypress & JavaScript, Appium, with Page Object Model.

●Implemented automated testing procedures to cover specific areas of the application, enhancing testing efficiency and accuracy.

●Created and designed an end-to-end test automation framework using Cypress for a complex web application, improving test coverage and providing quality products.

●I effectively led the iOS mobile app team in gathering comprehensive requirements. We ensured that all necessary needs were addressed prior to initiating the quality assurance analysis.

●Conducted comprehensive manual mobile testing for the entire iOS native application, ensuring thorough examination of all functionalities.

●Led mentoring initiatives within the QA team, improving overall understanding of complex testing systems and methodologies

●Managed multiple project deadlines effectively by leveraging the ability to prioritize tasks, leading to successful and timely delivery of products.

●Created multiple comprehensive documents such as Test plans, Test cases, and Test data related to the testing process and ensured better results.

●Served as a mentorship figure for junior team members, improving their QA testing skills and overall understanding of digital production processes

●Successfully used critical thinking in designing and implementing efficient testing strategies that ensured high-quality production.

●Applied advanced triage methodologies to coordinate workflows between the production team and QA analysts, facilitating optimal project outcomes.

●Performed extensive mobile testing in different testing environment, various iOS version for performance, usability.

●Worked closely with developers and designers, using strong communication skills and a resolve to solve problems, ensuring the highest quality output.

●Used Charles Proxy to measure network traffic for mobile app data.

●Extensively conducted analytical testing leveraging Segment and Mixpanel.

●Utilized Project management tool TestRail and Xray for writing, managing, and executing test cases in traditional and BDD formats.

●Collaborated with cross-functional teams to coordinate cross-browser and manual regression testing as required.

●Performed cross-browser & parallel testing via script function on package. Json in Cypress & JavaScript via Visual Studio Code.

●Worked alongside DevOps for CI/CD via Jenkins & GitHub integration and development team in creating and maintaining comprehensive technical design documents to support QA procedures

●Generated HTML report in Cypress for automation test results & shared among teams.

●Applied AWS, Kubernetes, and Docker concepts and technologies to support testing processes.

●Performed Rest-API testing with Postman via GET, POST, PUT & DELETE methods.

QA Analyst May 2017 - Apr 2019

FULLSCREEN MEDIA New York

●Developed artifacts such as Test Plans and defect reports. Updated QA Test Plans for new functionality.

●Walked management through a Manual QA Test Plan and documented failures and divergences from expected results.

●Worked with Developers and Designers to document design, performance, and functionality issues.

●Played a key role in conducting regular design reviews, contributing significantly to the overall quality assurance process of digital production

●Exhibited excellent problem-solving skills and ability to work independently in conducting quality assurance tests for various products.

●Participated in the creation, maintenance, and improvement of QA processes and assets testing and presenting results on products.

●Performed positive and negative functional testing, regression testing, and smoke testing.

●Skilled in delivering constructive feedback for detailed test case scenarios and bug fixes to ensure optimal functionality

●Enhanced Test scenarios using Java programming features and TestNG Annotations with

●Directed problem-solving, decision-making, communications, and other associated activities during all phases of large, complex projects.

●Working with Maven dependency on Selenium WebDriver using IntelliJ Community Edition

●Significantly reduced product errors and improved functionality through effective test case design

●Managed, guided and coordinated with a cross-functional team to ensure seamless delivery of digital products

●Optimize coding skills in Java based on CSS & relative paths in X-Path.

●Perform extensive cross-platform tests on different devices.

●Created documentation for manual tester procedures and best practices.

●Used Jira for tracking and reporting defects, enhancement requests, and assessing the real status of the project throughout the life cycle.

Software QA Analyst Jan 2016 - Apr 2017

BEYOND New York

●Worked with Project Leaders/Business Owner to identify a structured test strategy and test methodology for the assigned efforts. Provide an estimate on the amount of testing effort necessary.

●Created Regression Test Suite once the project was live to perform necessary regression testing.

●In-depth understanding of application development and database technologies.

●Performed Smoke Testing, Functional Testing, UI Testing, A/B Testing, UAT Testing, Regression Testing, and end to end testing in various environments.

●Contributed to test activities, including developing test cases, identifying expected outcomes, employing automated testing tools, investigating test cycle issues, and reporting problems related to business requirements.

●Prepared test plans and scripts to ensure that products are fully covered with UI testing across both web and mobile.

●Experience in using various tools and methodologies to identify defects, which significantly reduced downtime and increased productivity.

●Experience using user stories to define requirements and test cases as a QA Analyst for various software products

●Used defect tracking tool JIRA for logging bugs and issues and assigned accordingly with steps to recreate and acceptance criteria.

●Performed extensive cross-browser and cross-platform testing.

●Created automation scripts using Java in Selenium WebDriver for automation end to end functional testing.

●Worked collaboratively with cross-functional teams to troubleshoot, debug, and optimize mobile applications for optimal user experience

●Applied robust technical skills in tracking, documenting, and reporting software defects

More work information will be available upon request.

Core Skills

Test Management Tools: Cypress, REST, Test Link, Selenium WebDriver, Playwright, Postman, TestRail, Zephyr, Xray, Litmus, Email On Acid, Charles, Segment, Impanel, Asana, Browser Stack, Workfront

OS: Windows / XP / Vista / Mac & Linux,

Mobile Platforms: iOS, Android,

Databases: Oracle, SQL Server, MySQL, MS Access, Microsoft Azure,

Browsers & Servers: Internet Explorer, Firefox, Opera, Chrome, Safari, Microsoft Edge,

Bug tracking tools: JIRA, Zephyr, Quality Center, Bugzilla, Workfront

Additional tools: IntelliJ, Eclipse, Visual Studio Code, Slack, MS Teams, GitHub, GitLab, CI/CD, Figma, E-mill

Education

N.Y.C. College of Technology

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