Salesforce developer

Vivek Emani

Salesforce Consultant

Phone: 469-***-**** Email id: ************@*****.***

Professional Summary

As a 5x Certified Salesforce professional with 7 years of experience in IT industry, I augment practical experience with robust theoretical knowledge. I excel in translating complex business requirements into innovative solutions, driving operational efficiency, and enhancing user experience.

Proficient in Salesforce configuration, customization, deployment, and integration, adeptly leveraging tools such as Apex programming, Visualforce, Lightning Web Components, and Salesforce APIs to create tailored solutions that align with organizational objectives.

Experienced in working with various Salesforce clouds, including Sales Cloud, Service Cloud, and Experience Cloud, to design and implement comprehensive solutions that cater to diverse business needs, driving efficiency.

Expertise in CRM business processes, including Campaign Management, Lead Management, Account Management, Opportunity Management, Knowledge Management, Support Processes, and Forecasting, ensuring optimal utilization of Salesforce functionalities to drive sales and enhance customer satisfaction.

Experience in developing client-specific solutions on Force.com platform using Triggers, Apex Classes, SOQL, SOSL and handling Apex Governor limits to achieve complex business functionality.

Skilled in Agile Project Management methodologies, adeptly managing project lifecycles, sprint planning, and backlog grooming to deliver Salesforce solutions within budget constraints.

Proficient in data migration techniques within Salesforce environments, utilizing tools like Data Loader, Salesforce APIs, and third-party integration platforms to ensure seamless and accurate transfer of data, maintaining data integrity, and minimizing disruption to business operations.

Created lightning Apps combining lightning design system, Lightning App Builder, and lightning component features. Used Salesforce CLI and VS Code to create scratch orgs (SFDX).

Proficient in developing comprehensive plans for production releases, encompassing quality assurance (QA) testing by internal teams and customers. Utilize deployment automation tools and best practices to streamline the deployment process and enhance efficiency.

Skilled in integration testing, user acceptance testing (UAT), and in orchestrating regression testing to ensure the stability of Salesforce solutions prior to deployment to production environments.

Known for fostering effective collaboration among colleagues and stakeholders to formulate project planning and drive project success. Excels in communication and interpersonal skills, enabling seamless coordination across teams and departments.

Certifications

Salesforce Certified Administrator Salesforce Certified AI Associate

Salesforce Certified Platform App Builder Salesforce Certified Sales Cloud Consultant

Salesforce Certified Platform Developer I

Skills

Salesforce Technologies

Salesforce CRM, Apex programming, Apex Classes & Triggers, Workflows, Visual Force, Validation Rules, Data Loader, Automation, Process Builder, Page Layouts, Case Management, Custom Objects, Role Hierarchy, Approvals, Lightning Web Components, Lightning App Builder, Sales Cloud,

Languages

Apex, JavaScript

Web Development

HTML, CSS, JavaScript

Methodologies

Agile Software Development, Waterfall

Databases

MySQL, SOQL

Tools/Other skills

VS Code, Postman, Workbench, GitHub, JIRA, Scrum Framework, Microsoft Office

Salesforce Tools

Apex Data loader, DocuSign, Web services APIs like SOAP

Work Experience

AAA - Phoenix, Arizona Jan 2024 – Present

Role: Salesforce Consultant

Collaborate with cross-functional teams to gather business requirements and convert them into Salesforce solutions, ensuring alignment with the organizational goals and objectives.

Contribute to configure, customize, and implement Salesforce CRM to fit customer needs, using technologies like Apex programming, and Lightning Web Components.

Add considerably to the development and deployment of Salesforce automation technologies such as workflows, process builders, and approval procedures, which helped to streamline business processes and improve operational efficiency.

Develop and optimize Salesforce Lightning UI and Lightning Apps, combining declarative features with custom Lightning components to deliver seamless user experiences aligned with business objectives.

Implemented secure authentication mechanisms to protect data during integration processes.

Participate in data migration with Data Loader, ensuring accurate and smooth data transfer from legacy systems to the Salesforce platform.

Facilitate to create custom objects, fields, workflows, and optimize reports and dashboards, giving stakeholders relevant information and aiding in data-driven decision-making.

Documentation of system settings, Batch class implementation, and User role maintenance.

Environment: Salesforce.com Platform, Lightning apps, User Stories, Pages, SOQL, SOSL, Data Loader, Apex Triggers, Apex Classes, Workflow, Approval Process, Custom Reports & Dashboards, Custom Objects, Custom Tabs, Email Services, Sharing rules, Sales Cloud, Business Process Mapping.

VMware - Palo Alto, CA Jan 2023 – Dec 2023

Role: Salesforce Developer

Designed, implemented and deployed the custom objects, page layouts, custom tabs and

validation rules while also structuring user roles, security profiles and workflow rules.

Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Quotes

Opportunities, Campaigns, Reports, Dashboards, Tasks and Events.

Created profiles and implemented Object and field level security to hide critical information on

the profile users

Ensured data integrity and efficient bulk data operations using Data Loader for accurate data migration, transfer, and mass updates while maintaining data consistency across Salesforce environments.

Design and optimize Reports and Dashboards to provide actionable insights and support data-driven decision-making for business users.

Managed ongoing support request and administrative needs of users, along with technical specifications and best practices for maintaining system reliability and scalability.

Developed Apex Triggers, Apex Classes and Test Methods using proper controls & syntax and experience in writing unit test cases.

Performed Sales cloud configurations and used its features such as Lead Management, Email Integrations, Sales Forecasting.

Worked on testing REST and SOAP APIs using Postman, along with XML and JSON structures.

Monitored teams’ adoption rates and responded as needed providing them with training sessions,

communication and documentation as needed.

Conducted meetings with stakeholders to gather and document requirements.

Environment: Saleforce.com platform, Workflows, Process Builders, Apex Language, Custom labels, Salesforce DX, Custom Metadata, Validation Rules, CLM, Sales Cloud, Approval Process, App Exchange Products, Custom Objects, GIT, Source Code, Salesforce.com Data Loader

HPE -Bengaluru, India Aug 2020 - Jul 2022

Role: Salesforce Developer

Utilize the Lightning Component framework to develop interactive and responsive user interfaces, leveraging Lightning Design System, Lightning App Builder, and Lightning Component features to create cohesive and intuitive applications.

Engage in Agile Project Management methodologies, participating in sprint planning, and backlog grooming to deliver high-quality Salesforce solutions within iterative development cycles.

Leverage Triggers, Apex Classes, SOQL, SOSL, and comprehensive understanding of Apex Governor limits to architect and implement complex business functionality, ensuring robust solutions.

Manage deployment processes for Salesforce solutions across multiple environments, including development, testing, and production, utilizing change sets, Salesforce DX, and Salesforce CLI to ensure smooth and efficient deployment transitions.

Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits. Retrieve all metadata and Apex Classes from a Salesforce org and push to a GitHub repository hosted on bit bucket.

Design and configure Approval processes within Salesforce, automating business workflows and facilitate streamlined decision-making processes.

Maintain and give permissions to communication templates based on Profiles and Permission sets.

Utilize JIRA extensively for project management, tracking, and prioritization of development tasks, ensuring alignment with business objectives and timely delivery of Salesforce solutions.

Develop workflow rules, tasks, emails and alerts to track customer related tasks and activities.

Work on Service cloud and Sales Cloud, to supported cases, and develop workflows and triggers for automated case resolutions.

Environment: Saleforce.com platform, Apex Language, Triggers, SOQL, SOSL, Workflow & Approvals, CRM, Custom Objects, Custom Tabs, Email Services, Security Controls, Agile Methodology, Scrum, Lightning Component framework, HTML, Java Script, Sandbox data loading, Apex Classes, Controllers, Sales Cloud, Service Cloud.

Munich Re - Mumbai, India Jan 2019 - Aug 2020

Role: Salesforce Admin/Developer

Administer and maintain the Salesforce platform, including user management, security settings, profiles, roles, and permissions, ensuring compliance with company policies and industry regulations.

Oversee testing efforts throughout the development lifecycle, including unit testing, integration testing, and user acceptance testing (UAT), leveraging tools such as Salesforce Test Automation for automated testing.

Designed and developed custom Salesforce applications using Apex Classes, Controller Classes, Batch Apex and Apex Triggers for various functional needs in the application.

Worked on various requirements to export the records using SOQL and SOSL queries using Workbench.

Created Custom Objects and defined lookup and master-detail relationships on the objects. Also, created junction objects to establish many-many connectivity among objects.

Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality

Worked on testing REST and SOAP APIs/Web services using SOAP UI and Postman tools, having good understanding of XML and JSON structures.

Created Custom Objects, Fields, Page Layouts, validation rules, Field Dependencies, record types, Field Sets in a better and simplified Architecture.

Created Workflows for field updates, send Email Alerts, Time dependent actions, approvals in the hierarchy for automating the process in business.

Teamway Corp - Hyderabad, India Jun 2017 – Dec 2018

Role: BA/Salesforce Administrator

Implement solutions across Sales Cloud, Service Cloud, and Experience Cloud, tailoring functionalities to meet specific business requirements and enhance user experience.

Worked on configuring the Profiles and Permission sets for Experience Cloud users.

Implement Chatter, Chatter desktop, created public and private groups.

Ensure compliance with governance policies and best practices during testing and deployment processes, implementing version control, code review, and release management practices to maintain code quality and facilitate auditing and compliance requirements.

Design, configure, and customize Salesforce to meet the unique needs of the employees and clients, including custom objects, fields, workflows, validation rules, and process automation using tools such as Process Builder and Flow.

Field & Page layout customization for the standard objects like Account, contact, Leads

Manage data migration efforts, overseeing the extraction, transformation, and loading of data into Salesforce from various sources, maintaining data quality and integrity throughout the process.

Provide ongoing support and troubleshooting for Salesforce issues, diagnosing problems, identifying root causes, and implementing timely resolutions to minimize disruption to business operations.

Collaborate with stakeholders to gather and analyze business requirements, translating them into technical specifications and actionable plans for Salesforce implementation and enhancement.

Conduct user training and support sessions to ensure effective utilization of Salesforce functionalities and promote user adoption across the organization.

Generate insightful reports for project requirements, and business processes to maintain clarity and transparency throughout project lifecycles.

Environment: Saleforce.com platform, Apex Language, Data Loader, Sales Cloud, Visual Force (Pages, Component & Controllers), Reports, Workflow & Approvals, CRM, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Experience Cloud, Custom Reports & Dashboards, Chatter, Flowcharts, Business Process Mapping, Data modeling, Lucid Chart, MS Office.

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