Senior Engineer Reliability
Resume:
Howard L. Hobson II
SENIOR SITE RELIABILITY ENGINEER
OBJECTIVE
Highly experienced Technical Professional, United States Army Veteran, and Senior Engineer with a proven track record in the cleared space, including cloud infrastructure, cybersecurity, and DevOps, seeking to leverage my leadership skills, strategic expertise, and technical proficiency to drive large-scale, mission-critical initiatives. Committed to delivering scalable, secure, and innovative solutions for government and enterprise clients while fostering collaboration across multidisciplinary teams. As a seasoned Technical professional and Senior Engineer with over a decade of experience, I have honed my ability to lead complex cloud infrastructure projects, streamline operations, and develop scalable, automated solutions in highly secure and classified environments.
CONTACT
*************@*****.***
Linkedin.com/howardhobson2
Clarksburg, MD
Active FS Poly Clearance
EXPERIENCE
SALESFORCE-SENIOR SITE RELIABILITY ENGINEER
JUNE 2024 – Current
• Serves as a senior engineer strategizing with cross-functional teams to deliver complex, scalable infrastructure solutions for Salesforce’s government cloud platform, ensuring compliance with stringent security and reliability standards.
• Collaborates with Gov-Cloud teams, supporting mission-critical operations for government clients by ensuring seamless execution of Kubernetes deployments at scale, optimizing performance and reliability.
• Troubleshoot critical customer issues with the use of technologies such as Spinnaker, Splunk, Red Hat Linux, and AWS to streamline infrastructure processes, increasing operational efficiency.
• Develop and implement continuous integration/continuous deployment (CI/CD) pipelines to ensure the stable delivery of new software releases, coordinating across multiple teams to achieve production-readiness.
• Serves as point of contact for stakeholders, managing timelines, technical dependencies, and risk mitigation strategies for government cloud deployments.
AMAZON WEB SERVICES (AWS) – DEDICATED CLOUD ENGINEER EDUCATION
Bachelor of Science in Marketing,
University of Maryland Global
Campus
Graduation Expected 2026
CompTIA Cloud + Certification
(COMP001021381170)
CompTIA Linux + Certification
(COMP001021381170)
CompTIA Security + Certification
(COMP001021381170)
December 2019 – June 2024
• Led the successful execution of eight regional cloud infrastructure builds for AWS Government regions, coordinating with government customers to deploy secure, high-performing solutions in classified environments.
• Spearheaded technical program management efforts for classified AWS regions, overseeing project planning, resource allocation, and issue resolution while aligning with U.S. Government security standards.
• Mentored junior engineers and provided guidance as a panelist on cloud engineering roles within AWS, promoting knowledge-sharing and career development.
• Managed the end-to-end delivery of cryptographic services and identity access management (IAM) tools, ensuring secure operations for sensitive customer data.
• Member of 24x7 operations team, acting as a point of escalation for critical issues and coordinating rapid incident response to ensure platform availability in cleared regions.
• Delivered routine performance and security updates for large-scale web applications, collaborating with engineering teams to ensure system resilience and compliance with regulatory requirements.
• Awarded “Delivering Results” recognition by senior leadership for excellence in project execution and for consistently exceeding performance targets.
• Defined best practices for deploying and scaling cloud infrastructure using AWS services like Lambda, CloudWatch, and S3, leading to improved operational efficiency.
• Designed and implemented technical solutions for troubleshooting and root cause analysis, leveraging advanced Linux and scripting capabilities to enhance system reliability.
KINGFISHER SYSTEMS (DISA) – CYBER SECURITY SPECIALIST November 2018 – December 2019
• Managed cyber risk analysis programs for the Defense Information Systems Agency (DISA), ensuring the secure operation of agency networks and compliance with Department of Defense (DoD) regulations.
• Led technical advisory efforts for the Ports, Protocols, and Services Management (PPSM) program, collaborating with stakeholders to improve network security protocols and risk management strategies.
• Directed boundary protection projects, managing agency registrations within the DoD DMZ Whitelist Registry, optimizing the security posture for critical systems.
• Developed and maintained standard operating procedures and security protocols to align with DoD guidelines, improving the agency’s overall cybersecurity framework.
CAPSTONE CORPORATION- IT SUPPORT ANALYST (The Pentagon) April 2018 – November 2018
• Directed IT support operations for the Office of the Chief of Naval Operations (OPNAV) and the Secretary of the Navy, overseeing desktop support, network troubleshooting, and high-profile VIP engagements.
• Managed Active Directory validation processes and ensured compliance with security requirements across the Navy’s IT infrastructure.
• Led initiatives to streamline system security compliance and improve the efficiency of communication security (COMSEC) material handling, serving as a Trusted Agent for secure operations.
MANTECH – NETWORK OPERATIONS ANALYST
October 2017 – April 2018
• Managed the Network Operations Center for TSA’s Secure Flight Program, overseeing risk assessments, incident response, and threat monitoring for government networks.
• Led operational response efforts, coordinating communication between engineers and senior management during critical production outages.
• Developed and implemented improvements to the Remedy Ticketing system, ensuring faster resolution times and improved system reliability for mission-critical applications.
UNITED STATES ARMY RESERVE- IT SPECIALIST
December 2009 – December 2017
• Managed the maintenance and troubleshooting of complex networks, hardware, and software solutions, ensuring operational continuity for the U.S. Army Reserve.
• Directed technical teams in developing and testing programs within the Army’s database systems, ensuring high availability and security of mission-critical data.
• Delivered IT administration services, providing strategic oversight for network management and customer service operations. This version emphasizes leadership, program management, and strategic oversight, aligning your experience with senior engineering and technical program management roles.
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