Customer Service Bus Driver

VANESSA J. Revels

**** ***** ***** **. ********, CA 94804 **************@*****.*** 707-***-****

Capable, organized, detailed and meticulous. 11 years’ working in residential/commercial inspection field and property preservations. 20+ years’ work experience, retail sales, (inside/outside). And management skills in different retail industries., Event planner. Professional driver. Wisdom, Perseverance, Integrity and Faith. Commercial Driver’s License B, current DOT.

WORK EXPERIENCE

Limousine Driver

06/2022 Present

Nationwide Limousine

So. San Francisco, CA

Customer service, pickups, drop offs, special events, (Proms, Birthdays, Sports events) All types of vehicles

Commercial Driver

02/2022 Present

Michaels Transportation

Vallejo, CA

Contract Driver, special events, customer services

Trolley Driver

11/2021 to 05/2022

Brewens Alameda Trolley

Alameda, CA Alameda Pt.

Main Driver, Event and idea specialist, Customer support and service, Tour guide

Bus Driver

11/2018 to 02/2019

MV Transportation Pinole, CA

Bus driver, customer service.

Seasonal Delivery Driver

10/2018 to 11/2018

United Postal Service Richmond, CA

Route driver delivering customer packages. Customer service.

Head Cashier

03/2018 to 06/2018

Sprouts Farmers Market Albany, CA

Cashiering, handling money, and customer service. Responsible for front end performance

Property Inspector

11/2017 to 05/2018

Property & Casualty Surveys South San Francisco

Inspections of residential exterior home inspections. Requiring specific photos of home, identifying type of roofs, foundations, hazards, debris, animals present. Identifying fire hydrant distance and estimating local fire department distance.

Contacting insured/policy holder to establish appointments for interior inspections. Interior inspections require photos of plumbing, water heaters, heating units, Kitchen, bedrooms, living rooms, dining, etc. Measurements of property to determine property dimensions.

Uploading photos, filling out reports of inspection details, sketching property and any additional buildings.

Traveling to locations to complete inspections.

Caretaker

02/2016 to 08/2017

Johnson Family Home Care Oakland/Hayward, CA

Responsible for the care of mentally and psychically challenged clients. (Cleaning, preparing meals washing, hygiene, etc.).

Overnight stays to ensure client s security/safety. Organizing draws and cabinets.

Distributing client medications.

4th Manager

04/2017 to 08/2017

Sprouts Farmers Market San Rafael, CA

Responsibilities included Open/close of store. Cashiers, customer service employees, receiving, merchandising resets and stocking shelves. Creating floor displays, and end caps. Team player in all areas when needed, i.e. deli, dairy, floral, bakery, cashiering, grocery and produce. Leading team building activities. Customer services, ordering specialty/requested products, ushering customers to

specific products. Tracking weekly sales/ productivity of each department. Scheduling. Resolving customer and employee issues. Insuring safety rules are followed. Educating on store policies and procedures. Building Customer rapport.

Assumed ownership over team productivity and managed workflow to meet or exceed quality service goals.

Owner/Manager

07/2012 to 12/2019

A Womyn’s Touch

San Francisco Bay Area

Designed and created marketing materials, i.e., flyers, t-shirts, business cards, developed pricing scale, and customer base, resulting in 99% of business. Ordered materials. Created contemporary landscape designs. Maintained foreclosed homes, lawns, shrubs and trees. Interior/exterior painting of residential and commercial properties. Identifying hazards, Janitorial/maid services, debris removal, small repairs following/enforcing HUD, and Fannie Mae pricing, and guidelines.

Scheduled and conducted Property Inspections at multiple and various locations: Retail, Self-Storage, Hotel, Office, Multi-family, Industrial, Mobile Home Parks. Commercial, Residential, Single Family, and roof, Inspections and reports. For, (Fannie Mae, Wells Fargo, B of A Chase, B of I, etc.)

SKILLS

Solution development, Project coordination, Customer relationship management, Self-motivated, Detail-

oriented, Dedicated team player -

20+

years

Multi-tasker, Networking enthusiast, People-oriented, Superior organizational skills, Interpersonal skills,

analytical, charismatic, open minded, adapt to change 20+

Class B Driver’s License with passenger and air brake endorsement, 3 years

EDUCATION

Art University SF

Interior Design San Francisco

08/2010 to 12/2010

University of Phoenix

Criminal Justice Fairfield, CA

08/2006 to 08/2007

Class B Driver’s License with passenger and air brake endorsement - 3 years

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