Business Analyst Software Development

Ibrahim Bangura

Richmond VA *****

571-***-**** *************@*****.*** www.linkedin.com/in/ibrahim-b-0b19591b4/

PROFESSIONAL SUMMARY

Motivated Business Analyst with 5 years of successful experience eliciting, analyzing, and documenting business processes and information systems requirements. Reliable, extremely detail-oriented team player with strong analytical, interpersonal, communication, and problem-solving skills. Expert in managing concurrent, high-level projects while executing project deliverables that meet the highest client satisfaction with in-depth technical knowledge of the software development lifecycle. Also, I communicate effectively and collaborate with Product Owners and stakeholders to analyze information needs.

SKILLS

Agile Framework, Jira/Confluence, SQL scripting, Draw.io, Griffy, Visio, Kollabe, Lucid chart, Power BI, UML Methodology.

Acceptance Criteria/ User Stories, Scrum Methodology, Backlog Management, Process Flows/ Mockups, Use case diagram

UAT, UI/UX workflow, Application development, Acceptance testing, workflow Analysis, Business process improvement.

Product Owner Management, Project Management software, Microsoft Office Suite, Software development life cycle.

PowerShell, SharePoint, and Process Mapping, Reporting & Analysis, Project Server.

WORK EXPERIENCE/ HISTORY

Sr. BUSINESS SYSTEMS ANALYST/SCRUM MASTER 12/2024 – 04/2025 DIRECT CARE INNOVATION (DCI) ARIZONA – Remote

Supported software development projects by defining precise requirements and effectively communicating them to technical teams.

Manage to define business requirements, user stories, use cases, and acceptance criteria related to healthcare Business processes.

Increased client credibility and client awareness by developing technical roadmap presentations for external as well as internal use

Managed testing cycles, including test plan creation, development of scripts, and coordination of user acceptance testing (UAT) for reporting software and applications within the industry

Work with end-users to interpret customer business needs and translate them into application and non-functional requirements

Analyze and prioritize user and business requirements as system requirements that must be included while developing software.

Drive the Agile framework to ensure high-quality product delivery and continuous improvement.

Facilitate daily Scrum standup meetings and all Scrum ceremonies including Sprint Planning, Sprint Grooming, Sprint Review, and Sprint Retrospective in the absence of the Scrum Master.

Ensures that the Product Owner validates requirements during requirements review sessions.

Increased project visibility by creating a comprehensive dashboard for real-time status updates, improving Product Owner communication.

Using SQL to query and retrieve information from relational databases and ensuring their stability, reliability, and performance.

BUSINESS ANALYST/SCRUM MASTER 06/2021 to 10/2024

Kapstack, Maryland - Remote

Act as a team servant leader by facilitating the Agile process with clear communication.

Improved business processes by analyzing current practices and recommending optimization strategies.

Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.

Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.

Increased resource efficiency by analyzing detailed business requirements.

Conducted market research studies to provide valuable insights for strategic planning initiatives.

Optimized business operations by designing and introducing efficient workflow processes, which led to smoother project execution.

Ensures that stakeholders validate requirements during requirements review sessions.

Bring ideas from professional facilitation, coaching, and conflict management, for a high-performance team.

Proactively solve problems for teams to succeed across scope, time, and cost dimensions, while being open, passionate, and approachable.

Remove impediments that hinder team goals and enable the team to rapidly respond to changes.

Lead the effort to effectively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional Requirements Document, Business Requirements Document, Use Cases, Process Flow Diagrams, GUI Interface designs (Mock-up screens).

BUSINESS ANALYST 11/2019 to 04/2021

Stack IT Solutions Bladensburg, Maryland – Hybrid

Improved business processes by analyzing current practices and recommending optimization strategies.

Assisted in developing and documenting business requirements, functional requirements, and test cases for system catalog project operating under waterfall-based SDLC Process

Accountable for overseeing numerous projects through the entire Project Life Cycle utilizing Agile and Waterfall methodologies

Managed and maintained project server every week for both external use by clients and internal use by the Scrum team

Created Product Backlogs, Sprint Backlogs, and Burndown Charts

Analyzed Project Metrics to catalog progress and optimize team efficiency

Administered Requirement Change Request Processes (RCR) and Software Change Requests (SCR) to manage all software change requests effectively

EDUCATION

Virginia Commonwealth University - 907 Floyd Ave, Richmond, VA Bachelor of Science

Kinesiology & Exercise Science

Northern Virginia Community College - Annandale, VA Associate

Business Administration and Health Science

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