Customer Service Health Care

***********@**.***

ALISSA M. GARDNER

Quincy,Illinios 217-***-****

What Are You Waiting For?

Quincy,Il. 62301

**** - **** *******

John Wood Community Colleg

**** - **** *******

Quincy Senior High

Dependable and hard-working CNA with 8 years of experiance in Geriatric care, ER, Cardiology, ICU, pediatrics, cancer center, rehabilitation, oncology. Effictive interpersonal skills to interact with patients/families and communicate their concerns to the RN'S. Tenacious and resourceful individual with a positive attitude aimed at creating a atmosphere of positivity in a health care enviroment. Also Experienced in sales, customer service, some mechanics, jack of all trades go getter! Customer service that provides a positive guest experiance as well as relations. Capable of working high volume dining, Handle large sums of cash, Knollege of full menu including bar menu, food prep, expo, and opening and closing procedures.

Provide personal hygiene needs, ADL's, Assistance with meals,feeding,ambulation,turning and positioning. Record,document, and report vital signs, weights, input and out put. . follow policies and procedures of facility,

Plan,direct, and oversee all bar operations including managing staff, ensuring product and service standards are met and implementing and maintaining procedures for maximum operating efficiancy.

Customer service that provides guest with a positive experiance, able to work in a high volume dining enviroment, cash handling, knolledge of menu as well as bar menu, expo, food prep, opening and closing procedures, work well as a team member Provide personal hygiene needs, ADL's, Assistance with meals, feeding, ambulation, turning, and positioning. Record, document,and report: vital signs, weights, input and output. Follow policies and procedures of the facility.

2015 - 2016 Server/Bartender Quincy,Il

Riverside Smoke House And Grill

20132014 - 2015 CNA

Sycamore Health Care Quincy,Il

2014 - 2014 Bar Manager

Twilight Zone Quincy,Il

2013 - 2014 Server/Bartender

East Coast Wings Kinston,Nc

2011 - 2013 CNA

Sycamore Health Care Quincy,Il

Education

Summary

Work History

Attention to Detail, great communication,

cooperative,multi tasking,Dependability, Organization skills, adhering infection control protocals, maintaining confidentuality, utilizing equimpment properly

Competent at checking identification to verify age requirements, mixing, adapting to different personalities, balancing cash reciepts,pos systems,garnishing, pouring amounts to keep with law and employer specifications, nursing service

Victoria Miller RN 217-***-**** ext 6395

Brittney Berry Managment 217-***-****

Jessie Bowen Optimalogy 217-***-****

Paul Jones Owner/Operator 217-***-****

deemed competent 12/17/2008

IDPH (background check) 2/24/2011 Eligible

5/06/2015 last employment verification ACTIVE CNA

- 2008 Certified nurse assistant Licence

Missouri Department Health and Senior Services

Pj's Pub. Quincy,Il. Bartender

Sunset Home. Quincy,Il CNA

The Stage stop Memphis,Tenn.,. -bartender/waitress All Hands Stage Crew. Memphis,Tenn Stage Hand

Garden Ridge Memphis,Tenn. Floor stock crew

The Abbey. Quincy,Il. Server

Top Gun. Quincy,Il. Lube technician

Good Samaritan Home. Quincy,Il Geri Aide

Hardee's Quincy,Il. counter sales

Subway Quincy,Il. Sandwich Artist

Skills

Refrences

licences & certificates

Other Employment

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