Business Analyst Scrum Master

Megan Zook

501-***-**** ********@*****.*** Hot Springs, AR LinkedIn

PROFESSIONAL SUMMARY:

Versatile Business Analyst and Scrum Master with a background in SaaS, EdTech, and education, with expertise in facilitation, business analysis, stakeholder collaboration, and data-driven decision-making. Adept at translating complex requirements into actionable insights, optimizing workflows, and driving continuous improvement. Experienced in product development, process optimization, and cross-functional team leadership, ensuring seamless execution of business and technology initiatives. Passionate about fostering collaboration, enhancing user experiences, and delivering scalable solutions that drive efficiency and engagement.

SKILLS:

● Product & Business Analysis: Product Strategy, User Story Creation, Prioritization, Roadmap Planning, Product Lifecycle Management, Requirement Gathering, Cross-Functional Team Leadership, Stakeholder Communication, Market Analysis, Competitive Intelligence, Agile Methodologies (Scrum, Kanban, Lean)

● Technical Skills & Tools: Jira, Miro, Slack, Zoom, Figma, Adobe Creative Suite, Google Analytics, SQL (Basic), Power BI, Confluence

● Soft Skills: Collaboration, Team Leadership, Facilitation, Conflict Resolution, Stakeholder Management, Problem-Solving, Time Management, Adaptability, Change Management PROFESSIONAL EXPERIENCE:

HireWorks.ai - Hireworks is an innovative recruitment platform designed to streamline the hiring process for organizations of all sizes. The platform provides a user-friendly interface and powerful tools to connect employers with top talent efficiently.

Scrum Master Business Analyst April 2024 - Present

● Led Agile ceremonies (daily scrum, sprint planning, backlog refinement, retrospectives) to ensure timely delivery of job posting, candidate tracking, and recruiter analytics features.

● Defined and prioritized user stories for AI-driven resume screening and applicant tracking workflows, collaborating with engineers and UX designers to refine key product functionalities.

● Facilitated stakeholder communication, delivering sprint reviews and demos to align teams on hiring funnel analytics, recruiter dashboards, and platform optimizations.

● Collaborated with cross-functional teams to design and launch AI-powered recruitment solutions, enhancing hiring efficiency and reducing bias.

● Conducted biweekly retrospectives, optimizing sprint processes, identifying blockers, and improving user experience for employers managing applicant pipelines. Fountain Lake School District

EdTech Analyst Team Facilitator August 2019 - November 2023

● Led the implementation of a Learning Management System (LMS), integrating a new curriculum that improved engagement and enhanced data tracking for student performance.

● Developed curriculum roadmaps, ensuring compliance with state and federal standards while aligning with key stakeholder priorities.

● Analyzed user performance metrics, identifying learning gaps and implementing data-driven solutions that increased engagement by 15%.

● Facilitated Agile practices like sprint planning and retrospectives, enhancing collaboration and improving team efficiency in project execution.

● Led cross-functional meetings with educators, administrators, and tech teams, ensuring alignment on priorities, roadblocks, and decision-making.

EDUCATION & PROFESSIONAL CERTIFICATIONS

Bachelor in Science in Elementary Education - University of Arkansas at Little Rock Professional Scrum Master (PSM 1) - Scrum.org

ICAgile Certified Professional - ICAgile

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