Information Technology Front Desk

Joy Rudo Layman

Address: **, ******** ****, ******, ********

Mobile: +263-***-***-***, +263-***-***-***

E-mail: **********@*****.***

PERSONAL STATEMENT

A self-motivated, hardworking woman who is able to work with minimum supervision. A mature professional seeking a position of a Receptionist, where extensive experience will be further developed and utilized. To work in any environment where objectives are clearly defined, operating standards are set and job security is offered. To make the best out of my potential pushing for the growth and progressiveness of the organization that I will be working with.

Personal Details

First name: Joy Rudo

Surname: Layman

Sex: Female

Date of birth: 06-04-1991

Nationality: Zimbabwean

Religion: Christianity

Languages: English and Shona

ID Number: 63-1435269 H 15

Marital Status: Married

Education Profile

1.5 ‘O’ levels Including Mathematics and English Language

2.Basic Receptionist Certificate COSSA College

3.National Certificate in Information Technology at Harare Polytechnic

Other Skills

1.Clean class (4) four drivers licence

Current Studies

National Diploma in Information Technology (Harare Polytechnic College)

Working Experience

Employer : Cranpen Tradings (Private)Limited

Position held : Receptionist

Period : 2010 July to 2019 December

Reason to leave : Company Closed

Employer : Tafara 1 High School

Position held : Admin Assistance

Period : 2024 April to date

Duties And Responsibilities.

Greet visitors and guests in a friendly and professional manner.

Answer phones, screen calls, and direct them to appropriate staff.

Schedule appointments for staff members.

Maintain appointment calendars and booking systems.

Welcome and register visitors, collecting identification if necessary.

Manage visitor flow and direct them to their destination.

Provide general information about the company and its services.

Process incoming and outgoing mail and packages.

Maintain office supplies and equipment.

Order office supplies and equipment as needed.

Maintain a clean and professional reception area.

Follow safety and security procedures.

Assist with data entry or other administrative tasks.

Stay up-to-date on company policies and procedures.

Learn about different departments within the company.

Remain calm and professional in stressful situations.

Interests

Music, reading books, adventuring

Referees

1.Mr C Phiri: Managing Director, Cranpen Tradings (Private)Limited. Cell: +263-***-***-***

2.Mrs Mudondo: Head of Department, ICT, Harare Polytechnic College. Cell: 0772 403 54

3.Mrs Gwinji: Lecturer, ICT Department, Harare Polytechnic, Cell: 077*-***-***

4. Mr Mupfumba: Bursar, Tafara 1 high school, Cell 077*******

5. Mr Matanhire : Deputy Head, Tafara 1 high school, Tel +263*********

Contact this candidate