Customer Service Data Entry
Resume:
Mya Clark
Chicago, IL *****
**********@*****.***
Professional Summary
I’ve had jobs in many fields such as hospitality, warehouse, and retail. I am extremely open to new work opportunities and am highly confident in my ability to adapt to any work environment. I can describe myself as hardworking, detail-oriented, and reliable. I take any work very seriously and get it done in a timely manner. I have great communication skills and am able to effectively communicate with individuals of all ages. From previous work experience I have become proficient in operating warehouse equipment, maintaining inventory records, and providing exceptional customer service. I am also very comfortable with computer literacy and data entry. I perform well both individually and part of a team. Overall very adaptable and dependable.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Warehouse Worker
Amazon Warehouse-Chicago, IL
September 2023 to January 2025
• Operated forklifts and other warehouse equipment to safely load, unload, and transport materials
• Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
• Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
• Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
• Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels
• Collaborated with team members to optimize workflow efficiency and meet daily production goals Retail Sales Associate
Victoria's Secret-Aurora, IL
September 2022 to April 2023
• Provided exceptional customer service, ensuring a positive shopping experience for all customers
• Demonstrated expertise in product features and benefits to assist customers in making informed purchasing decisions
• Maintained accurate inventory records and conducted regular stock checks to prevent out-of-stock situations
• Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift
• Resolved customer complaints promptly and effectively, ensuring high levels of satisfaction and repeat business
• Developed strong understanding of products' features, enabling effective communication with customers
Event Staff
Safety Service Systems Inc-Chicago, IL
June 2020 to December 2021
• Ensure safe family friendly environment
• Communicate with guests of all ages
• Provided exceptional customer service to event attendees, addressing inquiries and resolving issues promptly
• Collaborated with team members to execute event logistics, including registration, seating arrangements, and audiovisual setup
• Managed crowd control during high-traffic periods to ensure a safe and enjoyable experience for all guests
• Maintained cleanliness and organization of event spaces throughout the duration of each event
• Responded quickly to emergencies or incidents during events by following established protocols and providing necessary assistance
• Demonstrated strong problem-solving skills by effectively resolving conflicts among attendees or addressing last-minute changes in event plans
Education
some college in Nursing
Northern Illinois University - DeKalb, IL
August 2022 to May 2023
Skills
• Initiative
• Data entry
• Communication skills
• Work ethic
• Computer literacy
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