Real Estate Customer Service
Resume:
Marnell A. Fitzpatrick
*** ***** ***** ******, *.C. 27529
*****.***********@*****.***
Objective:
Seeking a career in which to effectively use my combined Customer Service, Real Estate and Administrative skills.
Accomplishments:
In my many years in Customer Service, I have always been known for being the strength of the team. While exceeding expectations, I aim to handle problems with poise and go through the correct channels to bring resolution. I am adaptable, resourceful and one of the most dependable employees you will hire. Employment History:
June 09- present Bella Monica Raleigh, N.C.
~Oversee employees and assist when necessary
~Maintain contact with guests
~Resolve conflicts to ensure guest satisfaction
~Collect money at the end of the shift, enter all data into excel and create shift report
~Train new employees the "Bella way"Shift
Leader/Trainer/Server
Jan 07-March 08 Coldwell Banker HPW Raleigh, N.C.
Real Estate Broker
~Initiate contact and collect information from prospective buyers and sellers
~Create personalized home searches
~Research homes for clients
~Implement a plan for marketing the property and aggressively market the property (ies) on a regular basis to generate traffic
~Utilize multiple media platforms (telephone, text, email, etc.) to perform follow-up with prospects
Sept 04-Jan 06 Your Home Superstore Raleigh, N.C
Administrative Assistant/Quality Assurance/Closing Coordinator
~Locate, call and market potential clients
~Answer phones, sort and distribute mail and faxes
~Organize and maintain files for all Realtors and Managers in office
~Collect and organize all weekly and monthly data sheets to be faxed to corporate office
~Analyze “Quality Assurance” questionnaires
~Coordinate closings by keeping constant contact with all parties involved Education:
Durham Technical Community College Durham, N.C.
2011-2015 Transfer Student
Howard Perry and Walston Real Estate School Raleigh, N.C. N.C.Real Estate Brokers License
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