Security Clearance Program Manager

Shoshannah Sietz Leon

**** ******** ***, ********** ** 856-***-**** *********@*****.***

Security Clearance: Active Top Secret/SCI w/ CI Poly PROFESSIONAL EXPERIENCE:

Advance Decision Vectors, LLC/Stratagen Solutions, Washington DC Management Analyst/ADR Program Coordinator, October 2022 - Present

• Assisted the FBI’s Office of Equal Employment Opportunity Affairs (OEEOA) in gathering and reporting facts, and obtaining evidence to support an environment free from unlawful discrimination, retaliation, disruptive workplace discord and defend claims against protected classes.

• Aided in the administration of the FBI Alternative Dispute Resolution (ADR)/Whistleblowing Programs and communicated daily with various departments and officials within the bureau in a highly professional manner.

• Single-handedly managed the DOJ Mediator Corps (DOJMC) and facilitated the day-to-day operations of the ADR program which consisted of seven DOJ agencies and upwards of 105 mediators at a given time coordinating training sessions, events, and ADR mediation requests while maintaining strict confidentiality in mediation outcomes and sensitive case-related materials.

• Acted as the FBI ADR Program Manager monitoring and overseeing the ADR and Whistleblower programs.

• Responded to requests for information or interest in ADR, utilizing excellent interpersonal, verbal & written communication skills, customer service and rapport building with those across the DOJ.

• Gathered data, analyzed statistics, and prepared monthly and quarterly reports & summaries of DOJMC stats.

• Participated in the Reading Services Program working alongside the Sign Language Interpretation Team by reading to blind FBI employees and assisting them in completing various tasks within the bureau.

• Worked with the Reasonable Accommodations team to close out thousands of requests for religious-related or disability-related cases after the government-wide COVID-19 vaccination mandate was revoked.

• Became an essential part of the Reasonable Accommodation team managing a variety of cases including disability, new hire, parking, pregnancy, ergonomics, and religious requests. Alias Intelligence, Arlington, VA

Quality Control Investigative Analyst, April 2022 to October 2022

• Independently conducted investigations from low to high levels of complexity while establishing and managing investigative files for all new cases and maintain files for past cases

• Conducted research and investigation services on companies, trusts, individuals and events, by using a wide array of public databases, commercial and proprietary databases, and the internet

• Extracted essential information and analysis from investigations and intelligence products and incorporate the information into investigative reports while maintaining compliance with all components of the client contract as well as laws and regulations

• Prepared and reviewed all submitted investigative reports to ensure accuracy in research, and sufficiently submitted high level qualities of requested products in a timely manner.

• Spearheaded the registration for the company to compete for Government contracts. Facilitated the project with appropriate agencies and initiated dialogue with government entities to ensure proper training and proposal writing for the government bids.

Knowledge Systems LLC, Washington, D.C

DIA Internship Program Manager, September 2021 – April 2022

• Assisted in managing the DoD’s largest internship program while simultaneously taking on special leadership projects which included processing FOIA requests, inter-agency communication, and event planning that aligned with the agency’s mission statement, business strategy and goals.

• Experience with multi program coordination and managing interdependencies while focusing on the Summer Internship program at the Defense Intelligence Agency (DIA) and managing HR overall communication delegation to ensure proper channels are followed to engage with the customer in a timely and efficient manner.

• Coordinated with interns, career development officers, security officers, internship program liaisons and fellow HR specialists to ensure a productive and successful program for upwards of 200 interns per summer semester. Record Management Analyst, July 2021 – September 2021

• Managed Official Personnel Folders (OPF’s) for DIA and ensured key personnel information is accurately handled, correctly sanitized, archived, and digitized according to governing policies and regulations from the Office of Personnel Management (OPM)

• Responsible for standardizing, reviewing, screening, verifying and cross referencing all actions on file documents to ensure they are complete and properly prepared for transfer to National Archive and Records Administration (NARA)

• Administered OPF candidates in accordance with Office of Human Resources (OHR) Standard Operating Procedures

FSA Federal/EnProVera Corporation, Washington, D.C. Project Manager, January 2020 – June 2021

• Operated in the FBI’s National Virtual Translation Center (NVTC) under a team that provides translation services to the U.S. Government and the Intelligence Community.

• Supported supervisors training new personnel, as well as provided oversight and assistance to new team members, and provided refresher training for current personnel.

• Analyzed audio and written material and created efficient work plans to allow linguists to generate a higher volume of completed translations.

• Liaise daily with case agents, supervisors, linguists and field offices to facilitate the smooth transfer of foreign language material and fully translated products while expertly handling the classified materials on a daily basis. CACI International, Washington, D.C.

Background Investigator II, October 2017 to October 2019

• Conducted extensive interviews with government employees to assess security clearance eligibility and suitability by establishing reputation, character, or qualifications of the subject under investigation while accounting for government regulations and policies that pertain to security clearance adjudication by drafting detailed reports, compiling interview results, and building rapport with subject’s.

• Handled sensitive and confidential information, including personal records on a daily basis.

• Worked closely with local FOIA offices to process requests, help conclude background investigations, and send results to proper agencies on a subject’s behalf. EDUCATION:

Argosy University, Washington, D.C; Master of Arts in Forensic Psychology, Degree awarded October 2016 University of Hartford, West Hartford, CT; Bachelor of Arts in Psychology, Degree awarded May 2014 SKILLS AND CERTIFICATIONS:

FBI Training Courses: Insider Threat, Records Management, Information Security Awareness, Privacy & PII, Marking Classified National Security Information, Cyber Security, No Fear, WhistleBlower Mediation Training, attended the Interpretive Leadership Seminar at the Threat Screening Center, Federal Mediation Training Courses: How to Constructively Engage in Intractable Conversations and Break Impasse, Essential Skills Conflict Management Training, Settlement Writing, Confidentiality, What is Neutral, & Art and Science of Caucus DoD Training courses: IC Whistleblowing, Continuity of Operations, Counterintelligence Awareness & Reporting, Intelligence Oversight, Privacy Act course, OPSEC Awareness, Media Policy Human Language Technology Programs: Proficiency in Computer Assisted Translation tools such as Trados, Lilt, Optical Character Recognition with Adobe Pro, as well as knowledge in Language and Speech Recognition Programs such as Acacia, and Translation Memory programs Software Proficiency: SPSS statistical analysis software, Microsoft Windows and Apple OsX, Microsoft Office Products, Knowledge of OPM’s “Official Guide to Personnel Record keeping” policies and guidelines, knowledge in HTML & Java Script, social media (strategy, content, navigation, post engagement metrics, outreach), Google Drive, Quickbooks, FOIA Express, Excel Data/Dashboard Training Languages: Proficiency in reading, writing & speaking Hebrew, Spanish and ASL Additional skills: Written and verbal communication, positive client interactions, customer service, excellence in organization, multitasking, data analysis and research, problem-solving abilities, decision-making, bookkeeping & administrative skills, record management, project management, scheduling, time management, leadership & team collaboration, conflict resolution, mediation, creativity, attention to detail, independent work

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